Parts4tubs Anmeldelser 42

Absolutely amazing, fantastic customer service could not recommend more highly

Andi was a fantastic resource and great to work with. I made a mistake and found out I could not locate the hot tub where I had initially planned. Andi was kind enough to give me a partial refund due to the situation. I will definitely reach out to Andi again if my situation changes. I would highly recommend his services!

Excellent service. Well done

Brilliant customer service, even though I made the mistake(delivery address) AndI responded straight away and corrected my error. Exellent products, highly recommended if you require help or parts for your hotub

I ran into an issue needing to get a new board for my Bullfrog hot tub. I came across a video on Youtube of Andi's and saw that he had an option on his website where he would confirm which board you need. He suggested a generic Balboa board over the Bullfrog board. This board literally saved me over $300 vs the Bullfrog board and easily over $1000 on having a service tech. His help continued even after - as we emailed several times to ensure I was programmed correctly and he explained the differences in programming and the interface board changes. The board didn't change the basic functions - just how I need to access them going forward. I can't recommend Andi enough - where most companies ghost you after you order, he is there to answer questions and goes beyond expectations. If you are comparing prices and sites - consider his service AFTER purchase and go with him! I used the US site and there was quick shipping (same day!).

Called Andi re a little giant pond cover pump, price postage and when I could expect it etc ,not only was the price exceptional value the postage was on the day quoted , PERFECT!!! Many thanks

Fantastic service, help and guidance. The You Tube videos helped initially, advising the information required to enable Andi to specify the correct replacement jet and circulation pumps I required for my ageing tub. Having specified the two pumps, when I changed my approach to trying just the wet end on the circ pump, he specified that. Nothing was too much trouble, the replies were very quick, along with the delivery.
Definitely recommend and will use every time for my tub parts. Thank you

The customer I received from Andi at Parts4Tubs was first class. High recommend them for product knowledge and sales support.

I first contacted andi to check my tub was able to connect..he was very helpful..once I had got the parts I wasn’t quite sure of how it connected I called him and within minutes we had it working… so overall very helpful and a quick delivery .

Had a problem with tub heating, which Andi correctly identified as a blown heater relay on the main board. After a lot of emails back and forth Andi was extremely helpful and gave me full confidence to attempt replacement by myself. All went well, but then a Flow-Error appeared. Once again, Andi was spot-on with identifying the issue and a few minutes later the tub was back in business and working away as new, saving me about £1,000 over local repair company. Very happy to have found this resource, web-site and YouTube channel.

Top service from a great company.
Andi gave me brilliant advice on a problem that only an expert would know!!!
Could of easily charged me for spare parts but gave me insider knowledge to try to fix the issue first with simple instructions.
Top service from a top bloke.
Future customer for life!
Can't recommend highly enough.

I had an urgent need for one of the hot tub accessories, and thanks to Andi’s amazing help, my order was shipped with next day delivery! The customer service was excellent – quick, friendly, and very efficient. Highly recommend this shop and will definitely be ordering again!

I bought a pool filter for a good price and it came fast. There was a minor problem with one part and Andi replied quickly and sent the part replacement very fast. Great customer service. He has earned a long-time customer.

We had an issue with our hot tub and we called out the original supplier out to fix the problem which was to replace the control panel for pumps and temperature settings, after fitting control panel hot tub would not fire up and was instantly told it would be £695 for a new PCB on which we laughed at him especially when replacement fuse was only £7:26 for 2, so we sent him on his merry way, but still left with unusable hot tub so checked replaceable fuses on main board and found one of the glass replaceable fuses to have no continuity so found parts4tubs online and after a quick chat with a chap there and got a replacement fuses sent out which was revived at lunch on the 12/12/ but only ordered at lunch on the 11/12 mega impressed with overall service and will definitely be using them again 10 out of 10 from me 👍🏻👍🏻👍🏻

Wow what a company not only a super quick check for the right parts and a amazing quick delivery, but the after care and fitting advise was second to none highly recommend these guys for any of your hot tub needs

Amazing service from Andi with a spa pack for my 20 year old hottub. He assisted me with a set up issue without hesitation to get it all up and running. Bravo!!

Great service. I needed a balboa hot tub heater quickly, I put this on the order notes. The item was despatched and delivered, very quickly. Very satisfied, would definitely use the company again and highly recommend them.

Needed a replacement spa pump, Andi helped identify a suitable replacement, and I had the item the next day for a very reasonable price! Would highly recommend!

Andi has been really helpful and happy to give me advice for the installation of a “comfort” air source heat pump for our holiday let.
This is a conversion I can thoroughly recommend , with faster reheat times and considerable savings over electric heating.
Great instructional videos on YouTube also!

Great service from Andi - professional, comprehensive, prompt and efficient. Also good value for money I would say. Our build is in France and Andi was flexible and very helpful in liaising with our builder there who is now in the process of implementing the agreed design.
Highly recommended!