Parking Mate UK Anmeldelser 

Parking Mate was recommended by a friend. It was easy to access the information I needed and the letters I needed to send to parking company.
It took a while for the company who issued the fine to get back to me after that but I’ve had no more threatening letters from them and can only say a huge ‘Thank you’ to Parking Mate - fantastic work. I was disappointed to read the negative reviews as I think this is an amazing company who give excellent advice.

Paking mate are great legal firm to challenge PCNs without them I could not win few notices against private parking companies. Parking Mate team were supportive and available all day to hear my concerns and provided legal support that I was not aware of it before.

No Messing i contacted these guys and they replied with a cover letter to send to the parking co. stating the reason the charge isnt valid, 2 days later i receive confirmation that the charge has been dropped
#best£5spent#useagain#hopenottho

Great service

I am sharing my personal experience with this service so others can make an informed decision. I engaged this business to support me through a parking-related legal issue. Unfortunately, I did not receive the level of communication or outcome I had hoped for.

Over the course of many months, I sent multiple messages seeking updates and clarification. While I understand that no service can guarantee success in court, I found it very difficult to get clear or timely responses during key stages of the process. This lack of clarity made an already stressful situation significantly worse for me.

Eventually, I received a County Court Judgment (CCJ), which led to further financial consequences. I acknowledge that the outcome of any legal case depends on the evidence and the court’s decision. However, I feel that better communication and clearer guidance could have made a meaningful difference to how the situation was

However, I believe it’s important that potential clients know that this service may not suit everyone’s expectations—particularly those who value regular updates and more consistent engagement.

This review reflects my experience and is intended to help others weigh their options carefully.

DO NOT USE, TOTAL WASTE OF YOUR MONEY, YOU WILL PAY AND GET NOTHING, NO COMMUNICATION, ENDED UP PAYING £280 FOR A £60 TICKET. RUBBISH RUBBISH RUBBISH

Mostly helpful, two tickets were rejected and I had to pay the tickets. Nevertheless, thank you, your service is appreciated because some of the appeal were accepted and the tickets cancelled.

Helped me to get my ticket squashed. Good experience with follow up emails. I would recommend.

I had mixed experiences with Parking Mate UK. Initially, their service seemed helpful and led to positive outcomes, but communication became inconsistent over time. Attempts to follow up were often met with silence. While their appeal service has potential, reliability issues make it hard to fully recommend. It’s a decent option but not flawless.

Everything

Got me out of two unfair fines! Do not listen to the negative reviews - these are from impatient people who seemingly don't understand that it can take up to two months for POPLA to review an appeal (if it's escalated).

Parking Mate UK has saved me so much money in unwanted/unfair parking fines. The process was slick and easy - just paid a fiver and they scan your fines/letters and find potential flaws in the operators notices. I was improperly charged on two separate occasions and would have ended up having to pay £200. Most of these operators use fear-mongering tactics to push you into paying. Do NOT let them. They are absolute scum. Use this service to challenge them.

AVOID AT ALL COSTS! They are overwhelmed with cases, meaning you’ll be ignored and left in a no-win situation. Due to their incompetence, you will end up with a CCJ on your credit file. Do not use!

After using other services to challenge parking tickets, I found this site which seemed to be reputable. After using their service and paying £5 for the template letter, here is what I experienced:
- Template letter providing wrong statements, contradicting what I had selected on their questionnaire/portal. I had stated that my PCN DID mention Popla, but the template letter provided claimed it didn't.
- I emailed their customer support to query this, messaged the WhatsApp contact and left a message on their 'customer portal', no one replied at all.
- They continue to email me with the template "How was your appeal?" "Was your appeal successful?". I have replied to many of these emailed, no resonse.

I had to appeal with the IAS myself and the case was then dropped. After 6 weeks, noone has replied to me at all.

Avoid!

Shambolic non-service. Started on the 25th of February. Support provided by what appeared to be a bot on the website (Anna), process completed by me but the documentation wouldn't download. Despite comms via WhatsApp nothing was forthcoming.

Last comment from WhatsApp chat was this: "Good morning, bear with me and I will send you the file shortly. I have been updating the website since midnight". That was on Wednesday 26th and, despite several offers and suggestions by me to take things forward, there has been no further comms.

I would suggest that people think very carefully before using this "service".

So happy to get successful results with Parkmate online platform by helping me to legally challenge the PCN received from TFL Redroutes on one of their dodgy location with plastic cover on sign restriction catching out driver's and another one on a drop off visit to an hotel with private parking rules which I considered not fair. But, ignorance is no excuse in execution of rule of law. So, u may at some point need help and support with overzealous parking rules. Hence, I trusted Parkmate online platform with their profound knowledge of the law to help prepared my case legitimately with a reasonable amount worthwhile.

Disappointed is under statement. Paid my £99. Two days later after hearing nothing I logged on and saw some generic templates. I messaged to ask what to do. Zero response. They take your money but no real help or advice. No human to speak with. Lesson learned - I’d advise anyone to swerve this company. Better help online - Money Saving Expert was more use.

Reached out to parking mate when I had an issue with a parking fine and I was being taken to court. Leo sorted everything out with the right letters and his keen knowledge. The case was dropped and no fine. Great relief and this was a service that gets results.

Once you paid the money, you will never get response from it. It really dogged.

Quick,accurate and thoughtful. Had complete confidence in the service provided.