Parking Buddy Anmeldelser 

114
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

This was not a drop-off service - so it fell very short of expectations. The staff at the airport / shuttle bus were very polite but the staff on the phones were impossible to understand - and gave c... Vis mer

Vurdert til 2 av 5 stjerner

Ive thought long and hard about writing this review. I wrote one previously giving them a one star after repeatedly trying to get hold of the through their customer portal, whattsapp, email and p... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

A total sham. Made Meet & Greet booking for Stansted and was given a number to call 30 minutes before my arrival. No reply. Stoppped at Services on M11 and rang continuously for over an hour till I... Vis mer

Vurdert til 5 av 5 stjerner

Have used Parking Buddy before and were very good so decided to book through them for our recent trip from Heathrow T5. Did a bit of research via Trust Pilot on the companies displayed and chose Tria... Vis mer

Informasjon om virksomheten

  1. Prissammenligningsside

Skrevet av virksomheten

Here at Parking Buddy, we offer best comparison of meet and greet, park and ride, park and go parking deals across all major UK Airports which suits everyone's needs. With Parking Buddy, forget the inconvenience and expense of long term airport parking, taxi’s and awaiting shuttle transfers as we take care of everything for you. Finding a right airport parking is a hassle, when you are travelling with kids or family. Whether you are flying out for business or pleasure, Our unbeatable discounted offers and car park prices comparisons will always fit your budget, so you can find the right parking space, relax and enjoy your trips.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

114 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 8 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(114)

52 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very polite and efficient service

Very polite and efficient service. And really good timing with return of car.
Very helpful as I had left a small but important item in the car at drop off and this was returned as speedily as possible.
Would definitely use again.

31. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The whole experience was terrible…

The whole experience was terrible really. The address indicated on the parking voucher was wrong. We drove there just to find ourselves in the middle of nowhere. We called the number on the voucher, they answered at the third try and they gave us a new address 2 miles away. No apologies or other explanation regarding the mistake. We arrived at the indicated address, showed the voucher to the guy at the reception and he said....."no this is not here". You can imagine what we felt at that moment. I insisted he double-check and calls the number I called, he did that then he said "Well...yeah you are here. Just park anywhere you want and look for the van going to the airport." NEVER AGAIN!!!!

5. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Will not use again

On my return I had to call a few times before someone picked up the phone and then I was told that my car would arrive in around 40 minutes as they were very busy! I have always used meet & greet car parks and the longest I've had to wait is 20 minutes. To me this is unacceptable. Even though my car was not driven more than needed to park off airport, all my settings - phone connection, saved radio stations were messed up.

24. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Parking Buddy

Svar fra Parking Buddy

Dear Valued Customer,

Thank you for taking the time to share your experience. We're truly sorry to hear about the inconvenience you faced during the collection of your car. We understand how important a smooth and timely experience is, especially after a long journey.

We value your feedback and will be addressing this issue with our partners to prevent it from happening again. Your insights help us improve, and we hope you may consider giving us another opportunity to provide a seamless experience, as we continuously strive for excellence.

For future bookings, we recommend exploring some of our other car park options, which may better suit your needs and provide a more reliable experience. If you'd like more information, our team is here to help.

If you'd like to discuss your experience in more detail, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we hope to regain your trust.

Kind regards,
Buddy Customer Support

Vurdert til 2 av 5 stjerner

Never again

i have used a meet and greet service before and so far have had so many poor experiences - I was reluctant to try again, should have stuck to my guns! Smooth delivery but collection rang over and over again but got busy signal, left several voicemail messages and two text messages and finally someone got back to me and my car re-appeared almost an hour after I got my luggage. Definitely never again.

24. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Parking Buddy

Svar fra Parking Buddy

Dear Valued Customer,

Thank you for taking the time to share your experience. We're truly sorry to hear about the inconvenience you faced during the collection of your car. We understand how important a smooth and timely experience is, especially after a long journey.

We value your feedback and will be addressing this issue with our partners to prevent it from happening again. Your insights help us improve, and we hope you may consider giving us another opportunity to provide a seamless experience, as we continuously strive for excellence.

For future bookings, we recommend exploring some of our other car park options, which may better suit your needs and provide a more reliable experience. If you'd like more information, our team is here to help.

If you'd like to discuss your experience in more detail, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we hope to regain your trust.

Kind regards,
Buddy Customer Support

Vurdert til 1 av 5 stjerner

Driver threat and was very rude

Dropping car was lovely and a good driver but on my return, picking up was horrible. As soon as touch ground, I rang number provided and driver said to ring him when I pass passport control. I rang back and driver said in 20 mins. I rang back in 20 mins, driver said he was dropping off a car he is going back to the office and will get to me in 8mins. In 8 mins I rang the driver, who at this time became very rude and threatened me that if I keep calling him, the longer he would take and did not turn up for another 20mins. When he turned not even a hello, handed me my key and parking ticket asked me to sign and walked away. What a horrible meet and greet experience especially after a long flight I didn’t need that at all. I will not use this people anymore for my parking and will not recommend.

24. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Parking Buddy

Svar fra Parking Buddy

Dear Valued Customer,

We are truly sorry to hear about your recent experience with your parking service. Your feedback is extremely important to us, and we deeply regret any inconvenience and disappointment you faced upon your return.

Providing exceptional customer service is our top priority, and our goal is to connect travelers with reliable parking service providers to ensure a smooth journey. It's concerning to hear that this was not the case for you and that one of our parking service providers did not meet your expectations. Please know that we take such matters seriously and have highlighted this issue to them. They have assured us they will investigate and rectify the situation.

Thank you for bringing this to our attention. We appreciate your patience and hope to have the opportunity to restore your confidence in our services.

Kind regards,
Buddy Customer Support

Vurdert til 5 av 5 stjerner

Very friendly

Very friendly, helpful staff. It was so much easier to have a stand at the airport in the car park. My car was waiting for me when I arrived back to Luton. I would definitely recommend and will use again. Very reasonably priced too.

1. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best parking service I’ve used as…

Best parking service I’ve used as straight forward as it gets drop the car get the bus then on the return from plane to car was about 20 mins super service would definitely use again if flying out of standstead

31. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very easy and reasonably priced

Very easy and reasonably priced, with a straightforward booking process. This is my second time booking, and the customer service has been excellent. The information provided at the time of booking was helpful. The drivers were courteous and attentive. We will certainly book again in the future.

25. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The process was seamless from start to…

The process was seamless from start to finish. The information about the car park, including directions and site details, was clear and helpful. The staff were friendly, and the transport to and from the airport was prompt.

1. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Every aspect

Every aspect, from parking to check-in and return, was a pleasure using Parking Buddy. It was quick and easy to find, and when I needed to change my booking, customer service was friendly and helpful. I highly recommend booking with them!

25. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

An easy way to compare airport parking…

An easy way to compare airport parking at Gatwick, offering great value for money on valet parking services once options are displayed. The booking process is quick, with good parking choices and transparent pricing.

2. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Save time with Parking Buddy's reliable service

Parking Buddy made it easy to secure a parking space at Bristol airport at short notice. The associate was reassuring, informing us that should we need to cancel the loss would be minimal (admin' fee). The booking process was easy with confirmation and all necessary reservation details being received promptly.

1. august 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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