I had £58 deducted from my account without any reason whatsoever, and when trying to access my account, it’s impossible. You are supposed to receive an email link to be able to do this, but nothing ar... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Vis mer
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Vis mer
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Vis mer
Informasjon om virksomheten
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Skrevet av virksomheten
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Kontaktopplysninger
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Irland
- support@parcelconnect.ie
- parcelconnect.ie
3,6
Middels
672 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My parcel was returned without a label label
My parcel was returned without a label, as the shop printer was broken. So Luke from Parcel Connect reached out to me to resolve the problem. I sent him the QR Code so he could print out my returns label and return my parcel. Delighted with the service.
17. mai 2024
Anmeldelse skrevet uten oppfordring
Luke Gets 5 Stars!
Luke contacted me and made me aware of an issue that I didn't otherwise know about.
He took ownership of what needed to be done and resolved it immediately.
Quick, easy and very mannered.
Thank You.
17. mai 2024
Anmeldelse skrevet uten oppfordring
Super helpful
Luke from parcel connect went above and beyond to ensure I received my refund from asos. Very helpful. Thank you
17. mai 2024
Anmeldelse skrevet uten oppfordring
Excellent service
Super support and service! Thanks for your help!
17. mai 2024
Anmeldelse skrevet uten oppfordring
Helpful with returns
They went out of their way to help me with my return, which got sent back without a label, ensuring I could get my refund!
16. mai 2024
Anmeldelse skrevet uten oppfordring
Quick easy reliable service
Quick easy reliable service. Highly recommend.
16. mai 2024
Anmeldelse skrevet uten oppfordring
Luke was super helpful when I didn’t…
Luke was super helpful when I didn’t have a return label. He sorted the issue promptly and was very understanding!
16. mai 2024
Anmeldelse skrevet uten oppfordring
Easy to connect with
Easy to connect with, friendly and calm
16. mai 2024
Anmeldelse skrevet uten oppfordring
Excellent communication and customer…
Excellent communication and customer service from Chris in Parcel Connect, Cork.
16. mai 2024
Anmeldelse skrevet uten oppfordring
Absolute disaster of a company to deal…
Absolute disaster of a company to deal with. Returned a parcel with QR code guy at deskshoukd have printed a return label and apparently did not. Was contacted by Chris in parcel connect looking for QR code who said he would look after it. No update on return since 8th May
8. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Parcel Connect Ireland
Hi Mary,
I'm very sorry to hear that you have had a bad experience with using Parcel Connect to complete a return.
I've sent you a request for further information as need the tracking code to be able to look into this further.
Regards,
Luke
Excellent support for a package that…
Excellent support for a package that showed up with no returns label, I error
14. mai 2024
Anmeldelse skrevet uten oppfordring
Very quick at getting back to you
14. mai 2024
Anmeldelse skrevet uten oppfordring
Very helpful
Very helpful, followed up with issues and resolved, above and beyond, thanks!
13. mai 2024
Anmeldelse skrevet uten oppfordring
The man Chris from parcel connect team…
The man Chris from parcel connect team was so helpful and nice !
13. mai 2024
Anmeldelse skrevet uten oppfordring
Great experience
Great experience, I returned a parcel and forgot to put the returns address. Parcel connect rang me and also sent a what’s app explaining the situation and to send them the returns QR code and they would sort out the rest. Excellent customer service
13. mai 2024
Anmeldelse skrevet uten oppfordring
I forgot to put the return slip on my parcel and parcel connect takes their time, Sent me a message via WhatsApp to send my return slip to them so they can do the necessary documentation and send it .
Very efficient and reliable service
10. mai 2024
Anmeldelse skrevet uten oppfordring
Pleasant experience recommended agent
13. mai 2024
Anmeldelse skrevet uten oppfordring
Chris is so helpful
Chris is so helpful, i tried 2 other parcel Connect drop offs but they could not accept my return. Chris sorted it out for me
10. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Parcel Connect Ireland
Thanks for taking the time to leave us such a nice review. I'll pass on your message to Chris.
Went out of his way to ensure my parcel…
Went out of his way to ensure my parcel wasn’t sent back and was delivered efficiently
10. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Parcel Connect Ireland
Hi Amie,
Thanks for taking the time to leave us a lovely review.
Have a great day.
Luke
Parcel connect were great they…
Parcel connect were great they contacted me as my parcel and no label to get the qr code as the shop has not originally asked for it. They contacted me via WhatsApp to process the order. Great service.
10. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Parcel Connect Ireland
Hi June,
Thanks for taking the time to leave us a review.
Have a great day,
Luke
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.