Palco Anmeldelser 171

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

large order of many varying sizes / specifications and finishes required , all arrived earlier than even originally scheduled all panels protected and wrapped well and all installed so far of... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Quick turnaround on quotes and delivery. Very competitively priced and a quality product. Staff are friendly and helpful. A pleasure to deal with and head and shoulders over their competition in ev... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

First panel arrived which was an incorrect size. Second panel arrived which was the correct size. From the beginning to end, the team were extremely professional and helpful. They wavered the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Customer service was brilliant. I dealt with Lauren Precious who provided me with a competitive quote, a decent delivery time and answered any questions I had. We are a construction company that deals... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bygg- og anleggsfirma
  2. Byggevareleverandør
  3. Dørleverandør

Skrevet av virksomheten

Founded in 1990, The Panel & Louvre Company (Palco) has grown over the years to become one of the first companies you consider when looking for your Access Panel for the construction sector. With sector leading customer service, backed up by a team of specialists in the design, development and manufacture, there is nowhere better for all of your Access Panel challenges. Our UK headquarters occupies a large site in Nuneaton, Warwickshire and incorporates our manufacturing, product test and development workshop, alongside a large warehouse facility. Palco has a global customer base, across the internal fitout specialist and drylining markets to name just a few, and are always committed to supporting our customers needs. Standard industry sized Access Panels are available for same day despatch, whilst bespoke are supplied with competitive 3 to 5 working day lead times.

Our Products

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Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

First Time Use

Very fast efficient service. this was all done by e-mail. I will certainly use Palco again.

26. januar 2024
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Svar fra Palco

Hi Neil,
Thanks for your feedback, we're glad to hear that you're happy with your experience!

Vurdert til 5 av 5 stjerner

Lauren is a real gem

Lauren is a real gem, the business should appreciate how much she goes above and beyond to look after her customers..

12. januar 2024
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Svar fra Palco

Thank you for your feedback, she's a great part of the team :)

Vurdert til 1 av 5 stjerner

The panel did not arrive as planned

The panel did not arrive as planned. This is the 3rd time on this site that there have been delivery issues. The couriers you use do not attempt to find or contact our guys or even find anyone from the site team to take delivery. These items are expensive and if lost or damaged it causes programing issues. We now have to return to site to complete our works once the panel arrives.

11. januar 2024
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Svar fra Palco

Firstly, thank you for your feedback.

We are sorry your experience of purchasing from Palco has been so painful. We are generally very proud of our products and services, however, on the odd occasion things go wrong, in this case three times, all carrier problems. All your orders had been dispatched on time and should have arrived as expected.

We have escalated this with our carrier to try and understand why things have gone so wrong.

We hope once our products arrived you were happy with the quality of our product and may be able to see past this difficult experience and give Palco the opportunity to show our normally excellent service.

If there's anything we can help with, please reach out to our team.

Vurdert til 5 av 5 stjerner

Great experience

Great experience, staff really helpful and communication is brilliant. Products are also very good and have used this company for many years now.

Keep up the good works, from all at BDM :-)

14. desember 2023
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Svar fra Palco

Thank you Ben, great to hear from you :)

Vurdert til 5 av 5 stjerner

Great Service

Great, attentive service provided :)

12. september 2023
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Svar fra Palco

Thank you for your feedback Brad 😁

Vurdert til 5 av 5 stjerner

Excellent customer service

First panel arrived which was an incorrect size. Second panel arrived which was the correct size.

From the beginning to end, the team were extremely professional and helpful. They wavered the price difference of the panels and kept me updated when panels were sent out for delivery.

The panels are of high quality and the Palco team did everything possible to remedy the size issue.

I highly recommend Palco. Thank you for professional service and good customer service.

Antonietta

1. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Palco

Thank you for your feedback Antonietta, we greatly appreciate it 😀

Vurdert til 5 av 5 stjerner

Eve Meadows - fantastic service

Eve Meadows was extremely helpful in us securing this order and a new line of business for us with a large customer of ours to which I'm extremely grateful.
The carriage was very reasonable for under the minimum carriage and arrived next day.
A fantastic service!

15. august 2023
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Svar fra Palco

Thank you so much for your review Richard.
I will make sure Eve receives you positive feedback😁

Vurdert til 5 av 5 stjerner

Dealing with Palco is stress free.

Dealing with Palco is stress free.
They turn around quotes for quickly, even for oddly shaped panels. They deliver on time and happily send out sample panels when requested. Couldn't ask for moe.

9. august 2023
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Svar fra Palco

Thank you so much for you review. Everyone at Palco really appreciates it 😁

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