Pak Direct Cargo Anmeldelser 

With pdc you can rest assured that its Reliable and nothing will be stolen GOOD SERVICE

The are nice at booking time , give you every details, but when it comes to check status of your shipping arrival, they talk very rudely , don't listen you , just keep saying , baji jang chal rahi hai , news nai dekhti , parcels late hain. They don't even bother to check your invoice number . And shut the call before you finish. Its not just 1 time, happened many times .
Rest they deliver your shipping without anything missing ..they should work on COSTUMER SERVICE.

Extremely disappointed and disgusted with the lack of compassion and customer service this company has ! Very poor communication, theyr website doesn’t reflect what they are promising ! They took my money without picking up my goods , they did not accept theyr admin error !
I would not recommend this company!

Am giving 1 star as I’m unable to give 0. Very unprofessional staff, poor communication skills and came across as arrogant.

I placed an order requesting a specific time period which the operator agreed. Then sent me a collection time different from what he originally agreed with me.

Upon querying this and requesting to rearrange as I won’t be home due to work. The operator very rudely said it’s best if you don’t use us as you will just keep rearranging.

Disgrace of a service

Excellent service
Very reliable and efficient
Good customer services ,
Our cargo was on time and no damage ,
I will be using PDC again

Number 1 service nothing missing
Used them for 2 years
Call centre guys are in rush
Better to call between 2 and 4 pm

Overall good service and fast

Don't trust them ever my mother were using their services for many years and we used to send a lot to Lahore from London and that too for charity purpose mostly. The last time we used their services we had 2 weddings in Pakistan and they did not give us our stuff and instead said its been delivered and received by my mother's sister and my mother was in Pakistan at that time grey only delivered one and said all been delivered and whenever we contact them they make excuses "may be it is stuck in our port in karachi" sometime they say "we are looking into this and someone will contact you" no update since. Its been more them 6 months. They steal customers shipment. Everyone should report them to higher authorities.

Zabardast service hai
No other company is taking air cargo but pdc or pakdirect cargo
Still taking and shipping air cargo mine just delivered in 6 days

But they are very conscious about items now a days due to custums in Pakistan and air port scanning in UK

They are liars. ( Pak Direct Cargo Ltd) They will try their best to trick you into giving them more money.

Highly not recommended

1. First they don't have any tracking link
2. If you will ask they will say that our database is updating so we don't have any info (which doesn't make any sense)
3. They will lie and take oaths on the Name of GOD but will never fulfil
4. They will take all the fee and stuff, they will tell yoh everything is included

Later on they will call/msg you that your parcel has been held by customs and they will ask for huge amount of money which might be even more that actual price of your parcel.

5. Below every bad review they will blame the customer or will try to show them as competitor

6. They have fake reviews as well

Wicked service

Extremely unreliable service. Customers service/website is completely misleading and full of lies. I was told by the customer service that they charge 1.50/kg(minimum 25kg) and site tells you the same. However, person who came to collect the parcel refused to charge 1.50/kg for weight of 28 Kg. Instead he insisted on £2/kg.
Untrustworthy firm. I can only hope stuff gets to destination safe.

Liars, dishonest and unprofessional. They do not turn up when agreed and make excuses upon excuses instead of owning up to their fault.

Rubbish and they are king of thieves. Rang them and they making excuses that they don’t take electrical items such as kettles/toasters/hair dryers. Everyone else takes them. I send lots of electrical products every 2nd or third week for £2.25 per kg rate. And these people quoted me £5.00 per kg. Guys look for other services. They all give same service.
Better of sending by air for £6.00 per kg.

Very professional, used their service more than 10 time, always worked up to the mark, Must recommend them to others.

Best cargo service ever. I rang them today they booked me fr next Friday but they Called me and collect my cargo just now around 8pm. Customer service awesome And the person who collected the cargo ,mr iqbal was extremely helpful. This is my first time Using this service and will be Defo using agn in future. I strongly Recommend this service.Thank you pak direct cargo.

Thanks Received parcel s Today all good. The day they say they will come to collect no excuses and delivery time is good as well. All our family use this cargo company Pak Direct or pdc

Good service delivered befor time recommended

Here is the full text message conversation with the firm after I provided feedback.

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Kindly give us your feedback
PAK DIRECT CARGO

My response: I will not be using your service again.
An item from my package was removed BEFORE the seal was attached (a camera was removed from its box and taken). The seal was then attached and obviously accepted. I’m very disappointed. You clearly have someone within the network that cannot be trusted.

Reply: We do not allow these expensive items in the parcels.

My response: That doesn’t address my problem in any way and your response to my concern says it all really.
The camera was not expensive and probably only worth about £20.
It’s probably best that you now spend the time trying to find the dishonest person in your network.

Reply: Did you mention in the items that you are putting camera in the parcel ?

My response: No I didn’t. Does that make a difference when it’s been signed for on the other side and accepted because the blue seal wasn’t tampered with?

Reply: Customs in Pakistan

If they open and it’s mentioned in the invoice we pay duty other wise they can take it out.

My response: You’re suggesting that it was opened by customs in Pakistan and then resealed without notice and with exactly the same blue seal as the one you use? Why would customs in Pakistan have exactly the same blue seal?
When anything is checked by customs (anywhere in the world) they leave a note to say it’s been checked. They cannot take items and then accept that as payment. It doesn’t make any sense to me. They would just refuse to release it if the duty was not paid and then destroy it after a period of time. That’s not a good enough explanation from you.

Reply: We got seals. In Pakistan as well
And resell the parked which get opened
Anyways
Next time don’t hide things inside the parcel while using any other service.

My response: There won’t be a next time.
I absolutely will not be using your services again and will tell everyone that might be considering doing so not to use your services either. You’re running an unreliable and wholly-unprofessional service, to say the least.

*Updated
Reply: It was your fault

Extremely unprofessional, full of blatant liars. Made several false promises and these guys don't have any moral business ethics. Always looking for just one thing MONEY and nothing else. Try to find an alternative please...