Paddywagon Tours Anmeldelser 

I do not think I would recommend PaddyWagon.

I would like to make it clear that the first impression was very good and the trip was pleasant. Of course, at the time of departure we were slightly behind schedule: they had left back a customer and had to go back and retrieve him. However, it is clear that this was a physiological error and could have happened to anyone. Moreover, the guide also made the wait enjoyable-as well as the rest of the trip-thanks to his excellent sense of humor.

Anyway, the experience turned out to be bad only on the second day after the trip: I checked my bank statement - which, as is natural, takes a few days to update - and realized that PaddyWagon had charged me twice for the same tickets - that is, €133.77 twice.

I realized at that moment what had happened: when purchasing two tickets online for me and my girlfriend for a tour from Dublin to the Cliffs of Moher for the next day, the paddywagon Internet page had stopped working and informed me that the payment had failed; consequently, I repeated the ticket purchase process and, this time, the site page informed me that the payment had been successful. Therefore, as i realized after four days, I had paid twice for the same tickets.

I contacted the company the same day by e-mail explaining to them in precise terms what had happened, including with reference to our names, the dates of the online purchases and the trip, and the order number of the tickets. Despite this, not only did they never refund me the amount I had unduly paid, they never even bothered to respond to me.

I now read that on the Internet they describe themselves as "probably the world's best-loved tour company!" If you'll excuse me, I have my doubts: a company beloved by customers does not behave similarly with some of them.

Had a great experience with this company going to the giants causeway, Jackie our tour guide was friendly, hilarious throughout the tour and shared some real good knowledge about the locations we visited, we stopped off in Belfast aswell for an hour on the way back from the giants causeway so it was nice to have a little look around, grab something to eat and stretch your legs as it’s a very long day (around 12 hrs) I would recommend if you are looking to go to the giants causeway from Dublin/ Belfast!

Do not use this tour company!!!!! After 15 months, we are still trying to get a refund for our 6-Day Tour of Southern Ireland. Their website states a full refund if cancelled 30 days before the tour. We cancelled 4 months before. They are giving us a runaround saying they are not in the office and cannot issue a refund, or lately that they are behind on their refunds. DO NOT USE THIS COMPANY!!!!

Killarney - Nov 2019. A White knuckle ride comes to mind on a luxury 25 seater bus. hold on for dear life while the driver ignores your pleas of please slow down through the ring of Kerry (which is stunning) but you cant get to see too much as your too busy holding onto the seat. Plus the stops are selective and they stop at a the famine village, (which you need to pay for) so you have half an hr to whizz yourself round the famine village and the shop and the café and if you wanted a bite to eat or a pint eat and drink up fast. There was no microphone from the driver he bellowed all sorts of crap (I am from NI so I know crap when I hear it), I pity the poor foreign tourists who might not have heard or understood a word he said (Brian). There was no other communication (translators) used. We stopped for lunch at the one and only local pub (pub grub) for toilet needs etc. I went to the toilet and didn't eat at there recommended location, we used a beautiful wee café just up the road which served homemade soup, wine, beer, dinners, scones etc. lovely company lovely and clean. The onwards for another bumpy ride passing the large 40 seater other company buses on the way. Down to the park (toilets not open so hold on till Killarney. NEVER AGAIN I would use a different company.

I took the Ring of Kerry tour when I was in Ireland two years ago and it was amazing! The guide was beyond lovely, very funny and captivating, the tour itself was great! I loved the comfortable bus and we stopped in all the right places for a decent amount of time! I recommend this company so much if you feel like touring Ireland but don't want to rent a car!

VERY BAD option for groups. We had a group of 10 and we were split up onto 2 busses and all spread out in the bus so essentially we all were on a tour alone for 11.5 hours. When we arrived in the morning they apologized and asked that we just sit in the spread out seats and they would fix everything on the first stop. We said we would just leave because the entire purpose of our trip was to be together. They then reassured us that they would fix it. But then when we came to the first stop, they said too bad. We just had to deal with it. The only option we had was to call a cab. They absolutely refused a refund or any further assistance. We got a stone wall. When we got back to the office at the end of our day they gave us a stone wall again and said too bad. While the tour itself was ok, being flat out lied to and then getting stonewalled at the office made us realize they are a terrible company. They have no integrity. GROUPS SHOULD NOT BOOK WITH THIS COMPANY.

Brilliant Irish Tour company. Highly Recommended.