Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ich habe ein einziges Teil gegen Kühlschrankgerüche bestellt. Die Abbuchung ist 3x so hoch. Trotz sofortiger Stornierung meines Auftrags, bekam ich nach Tagen des Wartens eine Mail, dass die Ware bere... Vis mer

Vurdert til 4 av 5 stjerner

Da ich vorab einige Informationen hier bei Trustpilot und anderen Internetseiten sammelte, wusste ich, dass ich beim Bestellen und Zahlvorgang sehr genau die in Mikro-Version geschriebene „Nein“-Opt... Vis mer

Vurdert til 5 av 5 stjerner

Die Abwicklung der Transaktion verlief problemlos. Die Lieferung hat etwas gedauert, aber schließlich ist die Ware gut verpackt angekommen. Das Produkt ist beeindruckend, einfach zu bedienen und ein... Vis mer

Vurdert til 5 av 5 stjerner

I have been driven mad by fruit flies for weeks and no matter what I tried to be rid of them, there they were again! Your ad was like a message from Heaven with all the information about the life cycl... Vis mer


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

93 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I am simply wondering if the product…

I am simply wondering if the product actually does work???
All I am seeing in all of these reviews, is people being sent extra units and then unable to rectify the issues. Or otherwise they are simply trying to return for one reason or another. Which is very off putting to myself. I don’t think I will even bother now. Thanks trust pilot.

24. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ozoori

Svar fra Ozoori

Hello Lee,

Thank you for sharing your review.

For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed. Ozoori is a legitimate business. We ship real orders, and we have a clear return and refund policy in place.

We'd be more than happy to answer any of your remaining questions or concerns regarding the product, so please don't hesitate to reach out via support@ozoori.com.

Best wishes,
Zoe from Ozoori

Vurdert til 5 av 5 stjerner

Transaktion ok, Gerät ok

Die Abwicklung der Transaktion verlief problemlos. Die Lieferung hat etwas gedauert, aber schließlich ist die Ware gut verpackt angekommen.
Das Produkt ist beeindruckend, einfach zu bedienen und einmal geladen, läuft das Gerät jetzt schon 4 Tage. Die Wirkung ist zu bestätigen, wird der Kühlschrank geöffnet, fehlt der Nahrungsmittelgeruch, dafür riecht es kurzfristig leicht nach Ozon.

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Staff was able to locate my order and…

Staff was able to locate my order and said would send me instructions to return 2 refrigerator items. I ordered one but the order system said I ordered 3 and I called back immediately to correct the order to one, but staff said could not be changed, but I could return 2 when the order arrived.

19. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

My Ozoori quit working after running 3 days

My Ozoori quit running after 3 days. I tried recharging when the red light turned green it didn't start. I am disappointed it didn't work. The company is responding to my questions
and I am appreciative. I wasn't looking for a refund but looking for any suggestion that might work. The power button is not working after charging.

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ozoori

Svar fra Ozoori

Hello Victoria,

Thank you for the review.

Your concerns regarding product quality are important to us, and we'd like to learn more about how Ozoori can better suit your needs. As we could not locate your Ozoori order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Zoe from Ozoori

Vurdert til 3 av 5 stjerner

Hard to understand customer service

Hard to understand customer service. Not easy to delete items in Cart. Gotta call, PIA!

17. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ozoori

Svar fra Ozoori

Hello Waltre,

Thank you for sharing your experience. We’re saddened to hear that the interaction with our customer service didn’t meet your expectations.

Our goal is to provide clear, timely, and effective support, and we’d like the opportunity to make it right. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Zoe from Ozoori

Vurdert til 5 av 5 stjerner

From frustration to relief

I have been driven mad by fruit flies for weeks and no matter what I tried to be rid of them, there they were again! Your ad was like a message from Heaven with all the information about the life cycle. I coudn't get moving quickly enough to get my order off. I had a little problem changing my payment details, which frustrated me, but persisted until it worked and all followed quite smoothly. Almost immediately I received an email from you and things were underway. Thank you so much and cannot wait to set Ozoori up and be freed from these pesky flies forever.

16. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered four ozoori units - 1 arrived dead & no response from customer service

04/30/2026 UPDATE ON THIS COMPANY - NOT STANDING BEHIND THEIR PRODUCTS:

For original review please see after these comments added after several emails back and forth with “customer service” representatives…

Even though I’ve made it clear to them that after determining that all four of my Ozoori’s were defective and requesting a 100% refund, they first said among other things, the items had to be UNUSED. When I challenged them on that, I was first offered @25% refund. I refused. Then @45% refund. I refused. Then @75% refund. Refused again, telling them I’d filed a complaint with both PayPal and American Express to get my $$$ back since it is clear they don’t want to give full value back against their defective products.

After that I was offered a refund IF the items met ALL of their “rules” & “terms and conditions” which were never presented to me at point of ordering. Since it is not possible for me to meet all of their conditions I gave them four requirements of my own that essentially allows me to return them at no cost to me. They are undamaged, though not functional and will include the charging cables. All packaging has long since been discarded since 3 of 4 units did initially work until having to be recharged. How many of us keep all packaging for weeks or longer, on relatively minor purchases?

ORIGINAL REVIEW:
I ordered four ozoori units. One arrived dead and unable to charge. The other three charged once and then wouldn’t charge again.

Left a message for Ozoori customer service via their provided email address and haven’t heard a word from them since. That’s been about 10 days ago now. When I submitted request for support, at the time I only knew one item simply wouldn’t take a charge or turn on. As it turns out and further noted in these comments, the other three units failed to take additional charging and turn back on. Effectively, I paid for and have four pieces of useless junk.

No other avenue found to request support…

Save your time and money - don’t buy the product. I have to wonder how much money the various magazines that were shown as endorsements were paid for their reviews?

ADDITIONAL INFORMATION: when opening the boxes I noted that the “inspection/inspected” box on the multilingual “manual” for what I presume is for quality control on each item was empty. No “Ozoori” name on the product, just “pretty pictures” and the product description of “deodorizer.” Also, no packing slip with the delivered devices that provided information on my order itself, nor what was shipped or who shipped them. Absolutely no information at all and nothing in/on the boxes telling who sent it, or any information about how to reach out if there were issues. Nothing but pretty pictures.

If this doesn’t look like or smell like a scam, I can’t think of any better indication of one…

28. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ozoori

Svar fra Ozoori

Hello Kevin,

Thank you for sharing your feedback.

What you described is not at all the level of service we aim for, and we're saddened to hear that Ozoori didn't meet your expectations.

Your concerns regarding product quality are important to us, and we want to learn more about your experience with Ozoori. To address it, we have assigned an agent to review your case.  Please keep an eye on your inbox for further assistance.

Best regards,
Zoe from Ozoori

Vurdert til 4 av 5 stjerner

Double order mistake

I went through the order process on my phone up until the submit. I checked my pc for more information and reviews about the product. I went back and completed my phone order for 4 units.
very soon after that I received a confirmation message that my order was executed! Really fast! But then I also received another message that my order with another number was also executed! The second order was a mistake and I immediately tried to cancel it! Response was rapid and the customer service people were polite and said I'd get a refund. But my credit card record showed I was billed twice for over $300. I sent multiple messages and always got a nice response. But yesterday, about 2 weeks later, I got two packages, both my original order and another one. When I asked how could I return the second one and get a refund, I got this survey request. It might be advisable for the company to wait a few hours after they send the confirmation email to start an order. This would give the customer a few minutes to cancel if there had been a mistake.

29. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Fruchtfliegenschutz nie erwiesen oder wissenschaftlich belegt, ich habe keinen Eintrag gefunden

Leider gibt es keine erwiesene wissenschaftliche Studie, dass das Gerät wirklich Fruchtfliegen abtötet. Wenn man die KI fragt egal welche sagt die einem immer, dass das Gerät nicht gegen Fruchtfliegen hilft wenn überhaupt aber nicht erwiesen gegen Gerüche. Daher finde ich das Werbevideo und versprechen bei Wetter.online betrug

11. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ozoori

Svar fra Ozoori

Hallo Daniel,

vielen Dank, dass Sie sich die Zeit für Ihr Feedback genommen haben.

Wir analysieren regelmäßig Kundenfeedback, um besser zu verstehen, wie die Erwartungen mit dem Produkterlebnis übereinstimmen. So können wir die Kommunikation unserer Produktmerkmale optimieren und Produktinformationen weiterhin so klar und präzise wie möglich präsentieren, damit Sie fundierte Kaufentscheidungen treffen können.

Wir möchten gerne mehr darüber erfahren, wie Ozoori Ihre Bedürfnisse noch besser erfüllen kann. Da wir Ihre Bestellung anhand dieser Bewertung nicht finden konnten, haben wir Ihnen eine separate Anfrage mit weiteren Informationen gesendet.

Bitte prüfen Sie bei Gelegenheit Ihren E-Mail-Posteingang.

Bleiben wir in Kontakt!
Zoe von Ozoori

Vurdert til 5 av 5 stjerner

Mit wenig Englisch Kenntnissen war es…

Mit wenig Englisch Kenntnissen war es für mich schwierig alles zu verstehen, begreifen.
Offensichtlich ist dank
Der Flexibilität der Beteiligten
Die Ware gefunden worden.
Ich bin erleichtert und froh.
Dankeschön nochmal.
Karlheinz Noch

9. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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