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BEWARE - this company are absolute scammers & I strongly advise you not to go anywhere near them. They purport to be a Dutch company, but that is just a front for cheap & nasty Chinese products.
I recently ordered a men's short sleeve polo shirt in light denim / 100% cotton. What arrived was a very cheap looking 100% Polyester top in a very obvious mottled colour that was clearly NOT denim or what I'd ordered. I contacted the "customer support" by email with pics of what I had received & requested a refund & pre-paid return label. This was declined (no apology either even though what I was sent differed hugely from what was ordered) & I was informed I'd have to pay for shipping to CHINA.
I wrote back (politely but firmly) to say this was not acceptable & could not believe the second reply which says:
'We have carefully reviewed the photos you provided against the order details & can confirm that there is no mistake, effect or issue with the product sent'
This is simply farcical & utter rubbish. Stevie Wonder could tell the difference in a millisecond.
Clearly, the only objective is to scam customers & then stand firm ; screwing people with inferior goods & taking no ownership or responsibility.

PLEASE - do NOT waste your money ordering from them!

wanted sleeves i could roll, this shirt does it but cuffs slip

If I could give zero stars I would. Ordered 4 items waiting 2 weeks and once delivered only 2 items were included. No answer on the customer service number on website EVER, emails ignored, contact us form submissions ignored. AVOID AVOID AVOID I will be taking this up with trading standards

Bought some suits for a premium price. Quality was absolutely rubbish. And sizes do not match the universal standard.
Also took two weeks to come.

Dont even bother.

my eye went to the slip on shape, suede nap looks patchy indoors

after four school runs, i love how deep the thigh pocket is

I purchased the swimming costume as a present for my cousin size S -36/38. The website said that the parcel would be delivered in 3 days. It arrived after 3 weeks. The label attached to the costume did say size S but the true size was at least XL 18-20, I am size 14/16 and it was way too big for me, so much too big that the bottom part would not stay on but fall off without any force.
I contacted customer service and requested a free return label but they are saying that they sent the correct product and I must pay for shipping. I took a photo of the costume with the measuring tape running across the pants showing that the pants are 50 cm wide without stretching therefore would fit the person with hip circumference much more than 100 cm and it is definitely not size small. Still no refund, no replacement, no response.
Shame I haven’t checked reviews on the Trustpilot before buying the costume.
Disgusting service, avoid…

READ THE REVIEWS AND AVOID.

Despite marketing themselves as a UK brand, my order was dispatched from China. Took almost 3 weeks to arrive, and what I received looked nothing like what I ordered. I had ordered 2 x linen shirts, but what arrived were 2 cheap nylon shirts with an awful print to make it appear (not at all convincingly) like a linen texture. Absolute waste of time and money. I've seen better quality from Shien for a fraction of the price (and I by no means endorse Shein).

compared with my lace ups, i love how the suede feels soft across my toes

AVOID AVOID AVOID!!!
I wish I’d read these reviews before ordering. I ordered the same pair of trousers in 2 different colours and got 2 completely different pairs of trousers both labelled the same size but one pair was half the size of the other!! Customer service just go round and round and not at all interested.
As others have said, these are Temu/Shein products sold at extortionate prices. Delivery took forever as it came from China.
Don’t waste your money, order from Shein or Temu yourself and cut at the over-priced middle man!!

my old suit collar poked, this round neck feels soft all afternoon

Overall negative experience. Products are clearly temu style cheap clothing, and take weeks to arrive. I am fairly happy with the clothes, but they are massively overpriced for what they are.
Also watch out, they auto add in “delivery protection” for I think £2.99, and you have to opt out of it. A con in itself because they legally are responsible anyway if the item is lost or damaged in delivery. It’s an outright money grab. They have said they will refund me this amount but I’m still waiting.
I even thought I unticked it but clearly not! So be vigilant.
Overall, I won’t be using them again. You may as well go to primark and save a lot of money.

Lowered my rating due to awful customer service.
Avoid!

my old loafers pinched, these laces let my foot settle easy

Have to agree with others. I really thought this was not products imported from China bit was wrong. Told can return item but has to be posted to China. My expense. Waste of money. Wishing had seen these reviews before purchasing .

walking out of the pool, my waistband didnt budge

Giving 1 star as can't give none. Do not buy anything from this company. Temu goods at M&S prices. Cheap faulty tat that takes weeks to arrive. Have to return to China which returns policy doesn't state. Also tell you to under declare value of items when returning. Am I under declaring or is that how cheap the items really are?!

DO NOT BUY!!!
I received the wrong item after paying £50 and I am now being ignored but the excellent customer service team. Sent multiple emails and being ignored as soon as I requested a refund.
Appalling behaviour and the item that did turn up was HORRENDOUS. Nothing near what the images portray on their website.
WARNING DO NOT USE THIS COMPANY

the collarless v neck was why i picked this my neck doesnt feel boxed in and the top button lands right under my beard

at lunch my collar stayed flat and i weirdly kept noticing it

Do not buy anything from this company, I ordered 2 pairs of shorts ,when after 2 weeks they finally arrived they were poor quality and didn't look the same as the image on their site. I asked to return the goods and they have to be sent to China, with the taxes it will be double what I paid.
Please avoid this company