The service I have received from Oxford and Rose has been brilliant. The flowers are beautiful and always provide a wow factor for the recipient. I had a couple of small discussions with O&R about the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The ordering process is very simple, with regular updates and quick service. The real star of the show is the flowers though, with every bouquet being absolutely stunning and delivered with flowers re... Vis mer
First order with them as Vitality offered the membership with 50% off, so I thought I’d order my mum some flowers to be delivered today. Judging by the dispatch email received last night, they shipp... Vis mer
Terrible…bought some peonies (20 stems)- only 12 arrived, and over half of them dead. These were bought for my mum.who is in hash chemo..supposed to cheer her up..but arrived over half of them wil... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Oxford & Rose, we help you celebrate life’s meaningful moments with beauty, thoughtfulness, and grace—whether it’s a big occasion or a simple “thinking of you.” Our luxury flowers are designed to say what words sometimes can’t. With our exclusive UK gifting membership, you can enjoy up to 50% off flowers, free delivery, and special perks—making it easier to share thoughtful, luxurious gifts more often.
Kontaktopplysninger
Storbritannia
- chat@oxfordandrose.co.uk
- oxfordandrose.co.uk
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A fabulous array of flowers that…
A fabulous array of flowers that arrived on time and looked beautiful. My mum was over the moon with them and they lasted well. The packaging was great too- all round fantastic, will definitely use again
First order
Just placed my first order, recipient was delighted.
Ordered a hand tied bouquet nicely presented and delivered on time.
Really good quality flowers.
Six stars if I could
I have ordered from Oxford and Rose three times now - for my mother in law at Easter, my bestie's birthday and for another friend who was ill.... each time the recipient has been blown away by the quality of the flowers, not only their beautiful colours but their smell! Packaging is impeccable and adds to the whole experience. I would give them six stars if I could for delighting people with their incredible flowers! Will definitely be using again.
Flowers for special occasions
I have received two deliveries to date for special occasions; Mother’s Day and birthday. Both arrived on the scheduled day, carefully boxed and well presented. The flowers were in very good condition and looked lovely in a vase. Great selection, no hesitation in recommending.
Wonderful quality flowers
Wonderful, quality flowers, delivered on time and lasted for ages. I ordered a Mother’s Day bouquet which was happily received by my mum, who commented on how nice they were, that there was so many she had to split them into two vases and they smelt great. Would highly recommend.
The best flower site I have used
The best flower site I have used. I am lucky enough to get discounts through my life insurance but I would pay full price! The flowers are great, arrive fresh and the website is easy to use.
If you upgrade to the larger bunches they are huge!! Well worth the money
Excellent range of flowers
Excellent range of flowers to choose from, delivered on time and good quality.
The process to order is easy online
The process to order is easy online. The flowers were delivered on time and were as per the photo online if not better.
I don’t recommend ordering from Oxford…
I don’t recommend ordering from Oxford and Rose. I ordered using vitality discount and they sent much cheaper flowers (which they admitted to after back and forth) with some already brown on delivery.
After insisting I was refunded I got a 50-% refund which doesn’t make up for a disappointing gift. They said that they normally contact customers about substituting stems and it was an unavoidable need but I wasn’t contacted at all.
Given they were sent the day after ordering and multiple premium flowers were swapped for gerbera and other filler flowers it’s hard to see how they ran out in less than 24 hours.
What a great place to buy flowers from!
What a great place to buy flowers from!
The selection of flowers is wonderful, the bouquets are composed with refined taste and when the flowers are delivered they are so fresh it seems they have been just picked!
The delivery deserves mentioning on its own!! An elegant box was delivered to my doorstep. The flowers were securely fastened inside the box which ensured they were not at all damaged even if the Royal Mail worker managed to turn them upside down.
The Customer support team was extremely efficient when Royal Mail lost my flowers. They immediately sent out a replacement bouquet and didn't leave me disappointed. Thank you very much!
I would always recommend your service!
Terrible Terrible Terrible
Ordered flowers for mother's day and they arrived dead. I complained and was given a voucher to order again, I ordered again and this order arrived on 1/4 with 50% of the flowers dead. I complained and was offered £10 voucher (fraction of the cost) as some of the flowers were ok. I stated a wanted full refund, but they declined because I used a voucher (a voucher I used because they could fulfil the order) Appalling service and even worse flowers!
Shop elsewhere- you are going to be disappointed if you don’t
Flowers are poor quality and do not last. This company take no responsibility for late delivery and have no interest in trying to correct any issues. Take your money elsewhere I would recommend Freddie’s flowers. Better quality in every way. Like others I only tried this company because of the link up with Vitality. Vitality should stop partnering with companies like this
Great quality, excellent customer service
I wanted to share my honest experience of Oxford and Rose. Initially, there was a system glitch which resulted in my flowers being delivered to the wrong address… however, Jonathan resolved the matter very quickly for me, and a new order was promptly delivered. The quality of both bouquets was excellent. Really beautiful presentation, and exceptional value. I favour M&S when buying flowers as I’ve never been let down by the quality, but I will be using Oxford and Rose again. I liked the personal service, very fast response (even on a Sunday) and that they delivered on their promise (no pun intended). Thank you!
do not waste your time or money
Just an awful company! i dont make any complaints as i dont often believe in them but i hope this message helps someone save their money and more importantly their time. Flowers are great, customer service virtually none existent.. even if you work for a company that gets 50% off the flowers... just not worth it. buy local or buy super market flowers
Three day old Mother's Day flowers
My three day old Mother's Day flowers were all wilted despite following all instructions. Emailed to customer support and had no reply. Do not use this company: they do not care
Ordered some flowers for Mother’s Day…
Ordered some flowers for Mother’s Day using vitality discount. As with other reviews I have had several issues and should have checked reviews beforehand…. First bunch which was supposed to be made up of tulips and roses came as a bunch of Gerberas and Lillie’s - my mum is allergic to Lillie’s and I would never have ordered these hence the initial complaint. I was told a second bunch of the correct flowers would arrive Wednesday. Nothing arrived so informed them and was told to ‘rest assured something would be there by Friday/Saturday due to stock issues’. Today a bunch of basic pink roses I could have probably brought in the supermarket arrived. No tulips, foliage (eucalyptus was included in the stock photo).
Poor service - avoid at all costs whether it’s 50% off or not as I probably could have gotten better quality flowers at a cheaper price in store somewhere.
I’m very impressed with Oxford & Rose
I’m very impressed with Oxford & Rose. My flowers that I ordered for my fiancees birthday arrived exactly on time and in pristine condition.
The hand-tied bouquet was beautifully presented in a sturdy, high-quality box that kept everything secure. Using the Vitality partnership makes this premium service more affordable than other suppliers.
First order with them as Vitality…
First order with them as Vitality offered the membership with 50% off, so I thought I’d order my mum some flowers to be delivered today. Judging by the dispatch email received last night, they shipped them too late for my chosen date and now the royal mail won’t deliver until Tuesday.
I won’t use them again, and honestly, the membership “benefit” isn’t worth it despite it being free for Vitality members. Don’t bother, the flowers are most like already worth what they claim is “50% off”, much like a DFS “Sale”.
I'm a vitality member and ordered some…
I'm a vitality member and ordered some mother's day flowers to be delivered today, and they were! They are also beautiful, much better than expected and she is over the moon. Great service, great value! Thank you!
I used the service to get my mum…
I used the service to get my mum flowers. I asked for them to be delivered on the Friday before Mother’s Day to ensure she had them on the day. No flowers arrived for the day - very very disappointing.Buyer be very very aware before using this service….
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