Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Outhentik helps businesses collect honest customer feedback, turn happy customers into video testimonials, and grow Google reviews. Customers can scan a QR code or click a link, record a short video in their browser, and the owner reviews every submission privately first. - Collect. QR code in-store or recording link in post-purchase emails. No app, no account. - Filter. Every video reaches the owner privately first. Negative feedback routed to a private recovery flow. - Convert. Approved 4-5 star customers get an immediate Google review nudge. One click to leave the review. - Own. Approved videos download in one click for Instagram, TikTok, Reels, ads, or anywhere social proof drives a sale. The problem Outhentik solves Most reviews never get written. Fewer than 5% of customers follow through, even when asked. Bad reviews go straight to Google. One angry customer can post a 1-star review before the owner knows there was a problem. Owners are the last to know. When something goes wrong, the customer goes to Google and the employee tells the owner their version. The owner is left guessing. Happy customers stay invisible. Most businesses have hundreds of satisfied customers and almost nothing on video to show for it. The benefits A library of real customer videos to download and post anywhere. More Google reviews on autopilot through immediate nudge emails. Bad reviews never go public. Resolved privately, one-on-one. Both sides of every story, privately. The owner hears the customer's full account before talking to the team. Wall of Love widget for the website. A customer email list the business owns, exportable as CSV. One dashboard for every location with per-location branding.
Storbritannia
Really impressed with how easy Outhentik was for my customers to use. The recording process was super fast, no app download needed, and both the QR code and direct link worked instantly on the first try👍🏻 . Most importantly, my customers told me they actually completed the recordings without confusion or complaints , the whole experience felt smooth and effortless.
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Outhentik is actually amazing. I’ve been using it and it’s honestly a game changer for getting video testimonials and reviews on autopilot. I love that you can handle everything privately first before it even hits Google. It’s super seamless and the results are 10/10. Definitely recommend if you want to level up your social proof!
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A brilliant tool for modern businesses. Outhentik bridges the gap between owners and customers perfectly. The private feedback loop is a game changer for service recovery, and the 'Wall of Love' widget makes showcasing video testimonials effortless.
It’s simple to use and incredibly effective at growing credible social proof.
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Fast and polite response, they don’t waste time
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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
