terribly over complicated and do not…
terribly over complicated and do not respond to requests for help, gave up
in the end.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Skrevet av virksomheten
OurPass is the fastest one-click checkout for digital commerce in Africa. Our goal is to simplify the online and offline purchase process and reduce unnecessary long-entry forms for shoppers, ultimately boosting revenue for businesses.
Kontaktopplysninger
16192 Coastal Hwy, 19958, Lewes, USA
- +234 809 056 5661
- help@ourpass.co
- ourpass.co
1,9
Under middels
16 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly frustrating!!!
Highly frustrating!!!
Phoned Our Pass and they could not find my account despite me calling them 10 minutes ago when they found my account! Also could not put me through to someone else or a line manager.
The fact that you have to use the same device or some files are too large or that you are asked to provide front and back for your ARC, yet on your phone it only accepts one image!
The fact that Our Pass is not friendly to those whose first language is not English...
Get with the times!
16. oktober 2024
Anmeldelse skrevet uten oppfordring
I recommend this app to all persons…
I recommend this app to all persons particularly business owners.
Ourpass has the most effective and efficient team and there response time to challenges is highly commendable.
Kudos Guys
16. juni 2022
Svar fra OurPass
Thank you so much for the feedback! We highly appreciate it :D
You are a scammer
You are a scammer, you hold people money without any means of communication, doing silly upgrade without informing customer before, they didn't have customer care number, they didn't treat their customer well..... They are buch if scam❌❌❌❌, Nigerian should abstain
28. mai 2022
Svar fra OurPass
We completely understand your frustration and thank you so much for reaching out to us with your feedback.
As we understand it, You made a transfer into your OurPass wallet but you didn’t receive it yet.
On our end, our finance team checked and the transaction was recorded on our end. However, we couldn’t locate the sender’s account information.
For our engineers to locate that transaction to credit it into your wallet, we need the sender’s account details. That's how we would be able to locate your transaction and credit it into your wallet.
If you could check back with your sender because we're sure they will have an account number associated with it, we will be able to immediately credit that transaction into your OurPass wallet or even reverse it back if you'd like.
You can share these details to us at help@ourpass.co or via WhatsApp at +2348090565661.
It has been difficult recently making…
It has been difficult recently making use of Ourpass. It is either enter your BVN, also if you are Male,female or any other. After, it will keep rolling. This was not the case before now
27. mai 2022
Svar fra OurPass
Hi, thank you so much for reaching out to us. We would like to directly reach out to you to understand what we can do to improve our experience. Please expect an email/call from us soon :)
Pace setting
22. mai 2022
Svar fra OurPass
Thanks a lot for the positivity! We really appreciate it!
Smooth and fast transaction
19. mai 2022
Svar fra OurPass
Thank you so much for your confidence with us!
Svar fra OurPass
Thank you so much for your review!
I used the app
I used the app, and i haven't had any issues with it. Great work from the team
18. mai 2022
Svar fra OurPass
Thank you so much for your feedback George!
I think the user journey is a waste of time
I think the user journey is a bit complicated. Safe to call it a waste of time.
18. mai 2022
Svar fra OurPass
Hi, we're very sorry to hear that. If you're comfortable sharing your contact information, could we reach out to you to understand your pain points in the user journey?
Very lovely app
Very lovely app. I can say its fast. Can't wait to try the other features
18. mai 2022
Svar fra OurPass
Thank you so much! We sincerely appreciate it
I don’t get the point of this app
18. mai 2022
Svar fra OurPass
Hi, No worries! OurPass is the fastest one-click checkout for digital commerce across Africa. We enable shoppers to seamlessly make their payments in one click without the hassle of entering your payment details again and again each time you want to buy something. Does this help you understand us better?
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.