Do not buy. Terrible product only used once before it fell to pieces. I emailed for replacement or refund where they conveniently waited 6 days to reply which fell out of the 30 day period then refuse... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Megnéztem nagyon sok véleményt,jót,rosszat de nekem is csak nagyon jó a véleményem a termékükről,kiváló minőség,nagyon könnyű,hasznos a szenzoros kapcsoló,főleg ha nagyon piszkos a kezed(autószerelésn... Vis mer
Já uso esta marca de lâmpadas há muito tempo . A única razão pela qual não dou 5 estrelas é porque ao fim de algum tempo a fita de luz da frente tem tendência para se descolar da borracha. Mas mesmo a... Vis mer
UPDATE: After Othemo saw my review they sent me new headlamps, from new series, FREE of charge with battery performance improved and I am delighted now! Best customer support ever and great product!... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
No more struggling with heavy, bulky and narrow head torches or flashlights! With Othemo LED Headlamp you can be safer and visible while you exercise, explore, work, camp, repair, cycle and more... Othemo Headlight is USB-C rechargeable, easily adjustable, water-proof and has 230° wide beam.
Kontaktopplysninger
Storbritannia
- othemo.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Value! Great customer service
Great Value for a rechargeable.
Lots of great features and it’s super lightweight which I really appreciate.
Because there are such great value, I can cycle through them and not have my work slow down.
As well, the customer service team is absolutely top-notch and helped me with her recent issue with excellence.
SCAM Product being sold under multiple "Brand" names
This item, and the many others like it being advertised all over social media are being massively marked up.
Google "GetLumiLight" and check their trustpilot page for an example.
These products are being bought en masse at a significantly cheaper price and being resold as premium goods.
Google "cob light headband" for a variety of identical & similar products available at a far cheaper price point.
Denise helped me with my order
Denise helped me with my order. She was polite and efficient. Thank you, Denise.
I placed an order
I placed an order, then needed to make a change to it. Emailed and I immediately received the help I needed to correct my order. I was refunded quickly. Customer service was exceptional!! Thank you!
headband lights
The headband lights I received in a timely fashion and they far exceeded my expectations. I now have trust in Othemo and will order again without hesitation when a product they have meets my needs.
Pretty good product, happy it's not a scam
Read a lot of bad reviews after buying and got really worried that I was being scammed (and the product would never arrive) or that the product would arrive but be cheap and unusable.
I was pleasantly surprised by the item being shipped and delivered with clear communication - there was a slight delay in delivery but no more than a week maybe max. The package arrived with slightly damaged packaging (crinkled cardboard box around the product - which is aesthetically annoying when you're trying to gift) but the product worked as advertised - bright light, different lighting options, responsive to waving sensor - also noting I only used for a short period to ensure the product worked before wrapping for an Xmas gift. Hoping it lasts long enough for the giftee to get some good use and it's not just a cheap/mass produced product. Overall, I'm pleasantly surprised by this product and have high hopes.
Excellent Customer Service!
The costumer service team behind Othemo is incredible! Very quick to respond and very kind. Denise was able to help me with an issue I had and assured me that she would be handling it personally. She did so thoroughly and was very polite, professional, and made me feel very well taken care of. Shopping with Othemo is definitely a positive experience. I will be returning as a customer.
Great Product !
Great Product !! Great customer service! Even With a wrong address which was my fault they managed the parcel to arrive safely in time !! Santa is coming on the 6th of december 👍👍👍here in Hungary
Thanks for Michaela and Janna .
The girls in the customer service are…
The girls in the customer service are very kind and helpfully.
These head lamps are a great piece of…
These head lamps are a great piece of equipment. I bought five. Well worth the money and delivery was ultra quick
Would thoroughly recommend these to anyone
Payment happened no ordernummer
Payment happened but no folow up mail. If you mail them they don't find any info.
Hi everyone..Headlamps in Spain
Hi everyone... Just a, quick review of the product I'm very pleased with it I purchased 3 in total, the 2 others for my colleagues. We work as Glazing technicians and sometimes night work is required the headlights have proved excellent while looking for tools, etc in the back of the the truck. The delivery experience had a few hitches but the team were excellent in resolving the issues!!!
Revised- No Customer Service
While I had trouble with customer service during my 2024 order the items did finally arrive. That being said more than a year later the team reached out to follow up, apologize, and offer compensation. They have advised that they are working on their product and customer service. I was impressed with the follow up and hope to see great things from the brand in the future.
I have had issues
I have had issues with the original lamp (USB Port) which has been replaced, the replacement has failed on its switching modes!! I was convinced that this unit was going to work okay. On the strength of this I purchased 3 for Christmas presents they have failed to turn up!!!!!!! What is going on!!
Customer support kept me up to date
Customer support kept me up to date. Checked on my delivery. The product it’s self a band head torch was above expectations. Wow, I used one whilst changing 2 radiators and going into a roof space. Had it on all day and forgot it was on until going home. It’s bright. I got 5 for £55. My mate owns a garage and is forever dropping his Sealey magnetic torches, so I told him I would give him one of these. I have one a good sealey £30 one but my wife uses it for walking the dog. I showed him the ones I recieved at a fraction of the cost, and the sealey one was identical in every way to the one I gave him. Now his wife has one and so does he. I think it’s great, now let’s just see how long it lasts. I’m impressed
Ordered a bundle for myself and family…
Ordered a bundle for myself and family members, due to festive season it took bit longer to deliver (not Othemo fault) delivery service provider finally delivered the package, and damaged the products while delivering. Decided to reach out to Othemo and inform about delivery service provider, but Janna from Othemo went above and beyond, every question was answered and Othemo offered additional compensation.
Happy with the product and delighted by the customer service
Thank you Michaela!
Shoutout to Michaela for awesome customer service! My pay app auto populated the wrong address and she corrected it and had it sent to my proper address immediately. Will do business with them again.
Lightweight, comfortable and bright….!
The head torches are lightweight and fit very comfortably with the adjustable flexi-strap. The width of the light beam is great for general light when walking or working and it’s easy to switch on/off or adjust the light mode. What’s also useful is that the narrow profile allows the light to be worn whilst wearing a cap or hat, as it sits below the brim. My other head torch, which is a squarer block shape like most others, snags on any hat. The infra red switching is helpful, however, it’s easy to trip it on or off unintentionally. Definitely worthwhile getting the storage pouches as I’ve put one in each glovebox and my tool bag so they are kept safe and ready. Overall, a good purchase and well pleased.
If you’re looking for the perfect light…
If you’re looking for the perfect light when working this is the one, lights up such a wide area. Got one as a gift and now it’s used all the time.
Well made, super comfy on the head.
Once you have one you wonder how you managed without before.
Great customer service
Great customer service. Thanks so much for the attention to my order over the holidays.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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