Molto molto deludente. Calendario dell'avvento pagato 50 e passa € (tra costo del calendario e spese di spedizione) di Dragon Ball, contenente delle mini action figure. Praticamente a ripetizione i pe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ordered an item on 2/12 for a Xmas present, had an order confirmation email and tracking details but still showing as being processed - no item received and money taken. Multiple emails sent to th... Vis mer
Ordered an item on 15/12, had an order confirmation email 2 weeks later - no item and money taken. Sent multiple emails but absolutely nothing back. Also strange that so many higher starred ra... Vis mer
Great experience ordering from Otaku.com We ordered an art book. Package came with an international track-n-trace number and arrived in pristine condition. The book was properly protected during... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Best prices, best quality and best delivery times.
Kontaktopplysninger
1,7
Dårlig
46 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had my order returned to them by UK…
I had my order returned to them by UK postal service because of bad addressing
Have tried to contact them on a number of occasions is email but get NO reply from them, I feel as if I have been robbed
11. februar 2020
Anmeldelse skrevet uten oppfordring
Not happy I have not received my item…
Not happy I have not received my item its been a whole month nearly. I have emailed several times without a response. I now have a lawyer involved this company is a scam its disgusting how these Chinese people take advantage with fake websites to get money. BUYERS BEWARE DO NOT BUY FROM THIS WEBSITE!!!!!!!
30. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra otaku.com
Fake or Wrong review. No one called Neil Woodward has ordered from us.
We are not Chinese,
we are a UK/Japanese company based in Nagoya, Japan and London, UK.
You are reviewing the wrong company.
Total rip off lack of communication…
Total rip off lack of communication don't waste your money
30. juni 2019
Anmeldelse skrevet uten oppfordring
Svar fra otaku.com
No one called "David Lancaster" ever ordered from us.
Please remove your review, you are reviewing the wrong company.
Отличный магазин
Покупал артбук и журнал. Быстрая доставка, все предметы соответствуют описанию и фото. Большое спасибо, буду заказывать ещё.
16. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra otaku.com
Thank you! $5 discount on your next order.
Wrong hoodie size and lack of communication.
I ordered an XS Spider-gwen hoodie. It was nearly 2 weeks until I get a confirmation/tracking email until I emailed them myself and asking about this. That’s when someone told me they are processing the order and I had to wait for about a month since it’s made to order. Which was fine. And when I finally recieved it, I was sent a M size and because I have a small figure, this was too big for me.
Seeing as how maybe a S would suit me, I emailed them about the wrong size I recieved and asked if I could get a S instead. I emailed the guy ‘Zach’ about this and it took him a week to reply back. He apologized for it and said they have no stock of S so that’s why they sent me an M even if I initially requested for an XS and the fact that the website didn’t mention that S/XS sizes are sold out.
It’s been a week since I was in contact with the guy and I still am waiting. I mentioned that I am open for this to be replaced and that I dont mind waiting for another month. I just dont want to waste the money. It’s just a disappointing service especially coming from a website that promises 100% satisfaction guarantee. (This is why I don’t shop online for clothes)
12. november 2018
Anmeldelse skrevet uten oppfordring
Svar fra otaku.com
Please remove your review. You are reviewing the wrong otaku.
We are Otaku.com
We do not sell hoodies. We have no one here called Zach.
It's been 15 days since u ordered it…
It's been 15 days since u ordered it and they still haven't got it together I want a refund but there's no one to talk to
Buyer beware
Don't waste ur time and money
18. september 2018
Anmeldelse skrevet uten oppfordring
Svar fra otaku.com
No one called "Kelly Harbison" ever ordered from us. Please remove your review, you are reviewing the wrong company.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.