The customer service at Origindrops is first class. My query was answered quickly and thoroughly. There were suggestions I hadn’t considered and were very helpful. I know from the thoughtful kindnes... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Anne has helped me to try and solve my delivery issue with Evri, with her help I'm hoping to receive my drops very soon. Origindrops kept their delivery times as stated, it is the courier who has cau... Vis mer
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I've tried other Mullein Leaf but it seemed to be full of sugar. With Origindrops I knew I'd hit the jackpot. It tastes authentic and what's more my lungs started feeling better. I have COPD and kn... Vis mer
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When my order of 4 bottles arrived arrived 2 if the bottles were leaking. I got a quick response from my email and they are shipping 2 new bottles. I ask why the product was so very sweet and why it w... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
OriginDrops is a wellness brand focused on bringing the power of wildcrafted herbs into simple, premium botanical formulas. We prioritize quality ingredients, effective formulations, and exceptional customer care. 🌿
30-Day Money-Back Guarantee
Try OriginDrops risk-free for 30 days.
We want you to feel confident trying OriginDrops. If you’re not satisfied with your purchase, contact our support team within 30 days and we’ll help make it right in accordance with our refund policy.
Simple, straightforward, and backed by real customer support. 💚
Kontaktopplysninger
4,2
Bra
52 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Order incomplete
I just received my first order from origindrops and was disappointed to find the order incomplete. I immediately fired an email to customer support and within half an hour received a reply from Anne and the problem resolved. Very impressive particularly as it was on a Sunday afternoon.
Great customer service.
9. august 2026
Anmeldelse skrevet uten oppfordring
Question..
I asked where the product was made & where does it ship from.
I was answered by messenger & am pleased to hear that the product is made in the USA & shipped from the USA. Good to know.
9. august 2026
Anmeldelse skrevet uten oppfordring
Anne has helped me
Anne has helped me to try and solve my delivery issue with Evri, with her help I'm hoping to receive my drops very soon. Origindrops kept their delivery times as stated, it is the courier who has caused me the problem, I'm hoping to receive my delivery from Origindrops soon.
9. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Angela! Thank you so much for your kind review! We’re glad we could assist with the delivery issue and we truly appreciate your understanding.
We hope your drops arrive safely very soon! 😊
Basically a scam imported from china
I placed an order (47395) with origin drops , it supposedly had express shipping , but apparently that doesn't apply to the 5 days it took to get processed ,during which time I made several attempts to cancel the order but every time my response was just an additional discount which I kept refusing and ask for cancelation or a return authorization, which I was not given . This product is being shipped in from CHINA so who knows if it's even real. Update. Email from origindropa. . . This is Anne.
Before we proceed with canceling order #47395, would you like to keep the order with an increased 30% refund instead of the previously offered 15%?
If you’d prefer to cancel the order, that’s completely fine as well. Just let us know which option you’d like, and we’ll proceed accordingly.
Thank you!
Please let me know if you have received my response.
With love,
Anne
Origindrops Support Team.
ADDITIONAL. Email from origin drops This is Anne.
I’m sorry for the confusion. I had to check with our team regarding your case, and they’ve agreed to my offer to let you keep the product once it arrives, with no need to return it.
Please accept our offer of a full refund, which will be processed and should reflect within 1–3 business days.
We had to explore this option because the order was already beyond our 24-hour cancellation period, so we were unable to cancel it before shipment.
We also noticed that you left us a 1-star review on Trustpilot. If you’re satisfied with the resolution we’ve provided, we’d really appreciate it if you would consider updating your review to reflect your experience with how we handled your case. Of course, the decision is entirely yours.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Tracey! 💚
We wanted to provide one final update here so everything is completely transparent.
Your order #47395 was placed on **August 3, 2026 and shipped on August 4, 2026**, within our stated 24–48-hour processing timeframe. Your cancellation request was received on August 8, after the package had already shipped and outside our 24-hour cancellation window.
Unfortunately, once a package has already left our facility, we cannot recall it in transit. Because of this, our support team initially offered you a partial refund so you could keep the order without having to deal with returning it. We then increased that offer to **30%** in an effort to find a resolution you were happy with.
Normally, if you no longer wanted the product, we would simply assist you with a return for a full refund once the package was delivered.
However, we genuinely wanted to go above and beyond for you. ❤️ Our team ultimately issued a **100% FULL REFUND and told you that you do NOT need to return the product when it arrives.** You are welcome to keep the entire order completely free of charge.
Regarding the concern about the product’s origin, we understand how international tracking information can create confusion. A tracking location alone does not determine the origin of a product.
At the end of the day, you received a **full refund, no return is required, and you may keep the complete order.** We truly believe we’ve done everything possible to turn this experience around, even going beyond our standard policies to make things right.
We genuinely wish you nothing but the best, Tracey, and hope our resolution demonstrates how seriously we take our customers and their experience. 💚
— OriginDrops Support Team
This company is amazing im happy with a…
This company is amazing im happy with a costumer service very polite and contact back straight away like the way got messege on messenger straight away , cant waith for my order ascmy son got copd and im truly believe it will help him thank you again 🙏🏻❤️
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hello! Thank you so much for your wonderful review and kind words! 🙏🏻 We’re thrilled to hear that you had such a positive experience with our customer service.
We truly appreciate your trust and support, and we hope your son has a great experience with the product as well. Wishing you both all the very best! ❤️
The customer service at Origindrops is…
The customer service at Origindrops is first class. My query was answered quickly and thoroughly. There were suggestions I hadn’t considered and were very helpful.
I know from the thoughtful kindness in my correspondence with Origindrops that the product will be just as first class. I highly recommend customer service for any queries one may have when considering this product.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hello, Linda! Thank you so much for your thoughtful and wonderful review! We’re truly grateful for your kind words about our customer service. It means a lot to know that we were able to answer your questions thoroughly and provide helpful suggestions.
We really appreciate your recommendation and your trust in Origindrops. We hope you have a great experience with the product as well! 🙏💚
I contacted the support team to locate…
I contacted the support team to locate my order. They were very quick to respond and give me an update on the order. They were polite and kind. Was very happy how fast they responded
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hello Steve! Thank you so much for your kind review! We’re delighted to hear that our support team was able to quickly locate your order and provide you with an update.
We truly appreciate your feedback and are so glad you were happy with the fast and friendly service. 🙏💚
I've encountered a few courier issues…
I've encountered a few courier issues during my order. But Anne at Customer Services has been wonderful sorting these problems for me. Looking forward to becoming a regular customer with Origin Drops.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
We’re sorry to hear about the courier issues you encountered, but we’re glad Anne was able to assist and help resolve the situation for you. Providing helpful and reliable customer support is always our goal. Martin, we thank you!
I was really struggling with wheezing…
I was really struggling with wheezing at night and getting breathless, I read the information about origin drops and thought I would try not really expecting any change, my doctor thought I could have COPD and I knew of someone with this horrible condition, my oxygen reading was 96% resting but since taking this product my oxygen level is at 99% I went on a five mile walk yesterday I only had to stop a few times which is brilliant I have not walked for a year, I have only had one weekly dose
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Please continue taking care of your health, and we always recommend following your doctor’s guidance regarding any health concerns or conditions, thank you again for your support, Alison!
I ordered and didn't receive all my…
I ordered and didn't receive all my order. I didn't even have to call . I stated I didn't receive all my product on a Facebook post . They looked up my order and sent my product on their own !!!
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
That's really amazing, Gary! We truly appreciate your kind words and your trust in us. Thank you for choosing OriginDrops! 😊We always want to make sure our customers receive what they ordered and feel supported throughout the process.
this product has de helped me with my…
this product has de helped me with my copd highly recommended , just ordered 6 more bottles
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Nigel! Thank you so much for sharing your feedback with us! We’re thrilled to hear that you’ve had a positive experience with the product and that it has been helpful for you.
My lung started clearing on the third…
My lung started clearing on the third day and continued to get better.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Carl! We truly appreciate you taking the time to share your feedback, and we're so glad to hear you're having a positive experience with our Mullein Drops. Wishing you continued wellness! 💚🌿
ANN at customer service was prompt with…
ANN at customer service was prompt with her reply to my query. Thank you Ann!
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Leila! Thank you so much for your kind words! 😊
We're so glad Anne could assist you and answer your questions promptly. Your feedback truly means a lot, and we're grateful you took the time to share your experience.
Product Survey
excellent customer Service. rapid response; immediate followup; recommemd for future orders
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Adan! We're delighted to hear that you had a great experience with our customer service and that our quick responses and follow-up met your expectations.
Your recommendation means a lot to us. Thank you for your support, and we look forward to serving you again in the future! 💚
Once I established communication with…
Once I established communication with the customer service, my questions were answered. Response time is crucial.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hello there, Traci! We're glad we were able to answer your questions, and we truly appreciate your comments about our response time. We know how important timely support is, and we're always striving to provide the best service possible.
Origindrops are the best Mullein…
Origindrops are the best Mullein bottles I’ve had! In fact, the company got my order wrong, and the customer service have been fantastic, not only have they put my order right they’ve emailed me every step of the way! Superb! 👌
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Lesley! We’re so happy to hear that you’re enjoying your Mullein Drops and that our team was able to assist and make things right with your order. Providing a smooth experience and keeping our customers updated is very important to us.
Fantastic customer service and support
Fantastic customer service and support. Exceptional response to queries.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi there, Ian! Providing helpful and timely assistance to our customers is very important to us, and we’re grateful for your support. Thank you again! 😊
This is my second report on the mullein…
This is my second report on the mullein drops i coughed up dark coloured Flem for the first time and I've tried everything on the market and this is the only one that has so far lived up to there claims will post another review in a few weey
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Kevin! We truly appreciate you taking the time to come back and share your experience. We look forward to hearing your next update in a few weeks and hope you continue to see great results.
I love this product
I love this product. It worked quickly for me,and relieves my cough.
I am thoroughly impressed with this product.
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Cath! Your kind words truly mean a lot to our team, and we're so grateful you took the time to share your feedback.
Haven't purchased yet but I have…
Haven't purchased yet but I have contacted customer services with questions , and they are responsive in Thier replies
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Origindrops
Hi Steve! We know it’s important to feel comfortable and informed before trying a new product, so we’re always happy to help however we can. Thank you!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.