Optilase Eye Clinic Anmeldelser 579

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Went to Optilase Cork due to my eyes not passing a medical examination for the gaurds. From the beginning of the consultation I was met with amazing staff Chelsea and Paul who were so kind and helpful... Vis mer

Vurdert til 5 av 5 stjerner

From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had my LASIK procedure done this year at Optilase Belfast and honestly couldn’t recommend them more. From start to finish the whole experience was brilliant. Macy discharged me after my surgery and... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Whilst this organisation has a a high standard of optometrists and surgeons, their quality of service is abysmal. I have had appointment times changes without notice, conflicting advice given, missi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Øyelegesenter

Skrevet av virksomheten

Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

579 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 24 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

It was a really good experience

It was a really good experience, a change that I was waiting for my whole life , I was literally blind with no glasses but after the surgery my vision is 20/20 , the stuff at optilase are nice and helpful big thanks for everyone

23. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely helpful staff

Extremely helpful staff. Felt no pressure to get the surgery of the consultation. I felt they were very safe, ensuring the I was fully suitable for the surgery. Grateful for the numerous follow up appointments post surgery. Gives great confidence that all is working and that the surgery was successful.

12. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

That people what they work there. When I come till when I go.Consulteson with lady,she check, end explaining very good, because I don't speak English so well, but she try that I understand evrithing about my eye surgery

29. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience at Optilase

Loved being seen by Fred. I was seen pretty quickly. Got many different eye tests. Got everything explained and what type of surgery would benefit my personal needs. Got answers to all my questions including the financial bits. Now I can’t wait to get it all done!!! Thank you Fred!

28. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The staff were very friendly and…

The staff were very friendly and provided great follow up care after the treatment.

17. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Thanks Adam, we are so glad that you had a great experience.

The Optilase Team 💚

Vurdert til 1 av 5 stjerner

Diagnosis before consultation

Had made an appointment got about 3 calls confirming my attendance which I did each time. Then the day before my appointment without any consultation I was informed I needed lens correction that would cost in excess for 8k. Therefore I cancelled the appointment there and then

11. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Dear Niamh,

Thank you for taking the time to share your feedback regarding your experience.
We are very sorry to hear that you are unhappy with your experience. Patient satisfaction is extremely important to us.

At the initial consultation booking stage, we ask a number of qualifying questions to ensure each patient is scheduled for the most suitable consultation. It is possible that during the confirmation process, a member of our team identified that a different consultation may have been more appropriate for you. To avoid any disappointment on the day and to ensure transparency, they may have contacted you in advance of your appointment.

We would be grateful if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will allow us to get in touch directly, review the matter in detail, and provide the appropriate support.

Thanks,
The Optilase Team

Vurdert til 1 av 5 stjerner

I rang on several occasions to make an…

I rang on several occasions to make an appointment. I sent in the report I got from my optician. Optilase were to get back to me. After a number of efforts I gave up.

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Dear Nora,

Thank you for taking the time to share your feedback regarding your experience.
We are very sorry to hear that you are unhappy and that you did not receive a response.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will allow us to contact you directly, review what happened, and look into the matter further.

The Optilase Team

Vurdert til 5 av 5 stjerner

Katie was very friendly

Katie was very friendly, answered any questions I had explained the treatment I would need and also told me to write down any questions I might have for the surgeon.Because of a family wedding I could change dates for my surgery to suit me given me four dates to choose from.
Thanks for the peace of mind and reassurance.

10. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Thanks for taking the time to leave your feedback Yvonne, it's truly appreciated. We are so glad that you had a great experience.

The Optilase Team 💚

Vurdert til 5 av 5 stjerner

Excellent post and aftercare

Excellent pre and aftercare. Operation was a great success. Friendly and helpful Optilase team members. Procedure was a success , very professionally performed with great advice and instructions and advice given in an easily understandable fashion.

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Hi Noel. We are so glad that you had a great experience!

The Optilase Team 💚

Vurdert til 5 av 5 stjerner

Excellent specialist with great…

Excellent specialist with great information relating to tests and follow up advice

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Hi Joyce. Thanks for the review! And we are so glad that you had a great experience.

The Optilase Team 💚

Vurdert til 1 av 5 stjerner

The website prices are incredibly…

The website prices are incredibly misleading. The lady I had my consultation with made me feel like I was almost an inconvenience to her by being there.

14. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Dear Aoife,

Thank you for taking the time to share your feedback regarding your experience.

We are sorry to hear about your experience to date. Please be assured that patient care is our highest priority, and we are fully committed to resolving your concerns.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will enable us to contact you directly, review the matter in detail, and provide our full support.

The Optilase Team

Vurdert til 5 av 5 stjerner

My consultation was based in cork with…

My consultation was based in cork with the wonderful dan. I was nervous before this but as soon as I met him he made me feel so at ease. Dan explained everything to me step by step and was so reassuring with any questions I had. I am getting my prk laser done next week and I couldn't be more excited. Five stars for optilase 😀😀😀😀

15. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Hi Julie. Dan is just fantastic! We are so glad that you had a great experience in our Cork clinic.

The Optilase Team 💚

Vurdert til 5 av 5 stjerner

Was amazing

Was amazing , they make you feel so secure and comfortable and everything was amazing. Everyone is asking about , I work in big shop and all Brazilian is asking where do I get done how was , they got my number to get the name of the clinic and I really recommend it. I can’t wait to see people getting done because I recommend it. And I wish i could know before about the clinic . Best clinic in cork.

21. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Optilase Eye Clinic

Hi Luiza, we are so glad that you had a great experience. Thanks for the feedback, we'll be sure to pass it on to the team in our Cork clinic.

The Optilase Team 💚

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