The ordering process was deliberately confusing so that I did not realize I was ordering only the lenses. Then I was told that the frames I wanted were out of stock, even though they were never marked... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Initial order for prescription sunglasses went well with good communication. I would like to order another pair but need to discuss an issue with the lens. Tried contacting using two different email... Vis mer
Ordered glasses, wrong item showed up. Cannot get a hold on anyone over chat (never online), calls (infinite hold, nobody picks up), or email (no replies). Also, notice how all their positiv... Vis mer
I’ve been a competitive shooter for years needed some new lenses and or glasses wanted something interchangeable and noticed your website. Had a sale going. Do van found what I thought I needed. I had... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Im a returning customer X3 and Beth…
Im a returning customer X3 and Beth assisted me with my order over the phone!
I was needing a non RX light responsive safety glasses for my son and Beth helped me fulfill my order.
Beth was immeditely responsive even…
Beth was immeditely responsive even though I sent my inquiry on a Saturday. Great job, Beth! Thanks for your assistance.
Great Support
I called their customer service number to ask about glasses sizing and got connected to Ron, he answered my questions and helped me order a pair of sports glasses custom to my needs. I think Ron did a great job listening & understanding what I was looking for. I’m excited for my order to arrive in the mail! Thanks again!
Helpful customer Service
Beth helped me find the right frame and clarified lense options for a strong prescription. Great customer service.
Great customer service when I wanted…
Great customer service when I wanted different tint for my lenses after ordering. Ronnel was quick, answered all my questions and got it done!
Riza was a huge help in ordering our…
Riza was a huge help in ordering our glasses. If the glasses are of the same quality as her customer service they'll be awesome.
Ron was so helpful in ordering my son…
Ron was so helpful in ordering my son goggles for baseball. He was knowledgeable and went above and beyond to help me with the ordering process. He answered questions I had about the products and ordering was a breeze! Thank you, Ron!
Very supportive staff
The customer service is amazing with the team at opticsoutfitter. I worked with Ron on finding the best pair of glasses for me. Ron was extremely patient and willing to help provide useful information for me to decide. He truly went above and beyond. I am very happy with the experience overall!
Helpful customer service that goes beyond the norm!
I have been looking for a specific Liberty frame that I chose from my former optometrist ten years ago. My current doctor at Kaiser said they don't offer them, so I went directly to Optics Outfitter, the company who made them. The first time I didn't have much luck, but this time I had the fortune of working with Ronnel, who was amazing. He emailed me, called me twice and found the exact same frame that I LOVED! He was kind, patient, and just plain awesome, and knew exactly what to ask me so that I was able to order exactly what I wanted. I am so excited to receive them in a week or so. Thank you so very much!
I was helped by Ron today he was very…
I was helped by Ron today he was very helpful
Ron was a huge help
Ron was a huge help, we got the glasses mailed to us and found the perfect pair for our Granddaughter. In just a few days the whole process was finished. Definitely will use them again. 5 Start all the way
Shyrene was very nice
Shyrene was very nice, thorough, professional and made sure my order was correct by repeating everything back to me and confirming it was how I wanted.
Mr Ronnel Menchero Customer Service was excellent!!
Mr. Ronnel Menchero of Optics Outfitter did an excellent job finding the proper item I needed for my googles and as a result I placed a replacement order immediately after receiving the information from him.
Many thanks!
Appreciative!
I made a phone call to your company to receive help about buying my son a pair of Rec Specs. Ms. Shyrene was so helpful. She made me feel welcome and comfortable throughout the process. She also made the process easy and swift.
Ron has been very helpful throughout my…
Ron has been very helpful throughout my process of trialing and ordering glasses!
Supports the product in the long run
I've been wearing Switch sunglasses for years now. I've worn through my second frames (sunscreen tends to take its toll on things). Beth helped me through the process of replacing my frames, which saves all my lens investment (I have six different lens pairs). Excellent service.
Great customer service
I had difficulty trying to order a set of prescription Recspecs Recoil shooting glasses as both eye care places in my town were no longer carrying them. I called Optics Outfitters and got Beth. She was very helpful and assisted me ordering the set of sports glasses and lenses I needed. I’ll definitely be able to up my game on the Sporting Clays and Trap course this season!
Amazing Customer Service
My husband recently had Lasik and because light sensitive. Ron gave me specific goggles to choose from and options to build the perfect pair of goggles for my husband's indoor soccer and outdoor jet skiing. Ron was extremely patient and chatted with me for quite some time until we built the perfect pair.
Great experience with Beth in Customer…
Great experience with Beth in Customer Service who helped me pick out a frame and with sizing for my son’s rec sports glasses.
My experience with Robin was excellent
My experience with Robin was excellent. He was accommodating, thorough and knowledgeable and helped me choose what I believe will be the perfect glasses for Pickleball. I would highly recommend this company and I would certainly ask for Robin!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








