Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service from Tim! He quickly sorted out the issue and successfully activated my Microsoft Office key. He was professional, patient, and made the whole process smooth and hassle-free... Vis mer
Ordered Office Pro sharp with provision of code but installation a night mare from insytructions. Several e mails sent for help which they promised still waiting for reply. Written them off as scamme... Vis mer
Very helpful and polite I am not too good with computers but he guided me step by step with patience ! Excellent service and highly recommend - you won't regret it 👍
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Kontaktopplysninger
35 Constance Street, London, E16 2DQ , LONDON, Storbritannia
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 3 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Office easy setup
Promp reply. Clear and concise instructions. Simple proceduresto download and instal.
Scam
Scam! This company wasted days of my work by failing to provide the correct activation key for Office 2024. I sent them multiple emails & left phone messages but got just one reply, promising to email an installation confirmation code to me. Nothing! No refund! I will now do an American Express Chargeback & leave Amex to deal with Opensmarttech!
The service I received was excellent
The service I received was excellent. The replies were prompt and on point. They did not disappoint with their promises. I am totally encouraged to purchase from this business again and I totally will. Thanks for your help.
Fraud scammers dangerous file downloads
I paid for a product did not get a download link contacted customer support they sent me another link which my antivirus picked up as being dangerous. I re-contacted the provider. They said they would give me a refund but never did stay away fraud scammers.
Terrible and ineffective Service
Terrible and ineffective Customer Service. I am very surprised this company has such a high rating on Trustpilot. I purchased Microsoft 365 Family and MS Project Pro 2016. Project was a straight forward installation and works. However the installation of MS 365 was never completed by the company representative after 5 days of trying. Therefore this does question the technical ability of the employees of this company. All through the processes it was clear by the delayed responses that they were dealing with a number of other clients on WhatsApp. Finally the WhatsApp conversation has now been ignored for 7 days. I was forced to subscribe to Microsoft to allow my Outlook and cloud storage to work again. My lack of cloud and outlook didn’t seem to bother the representative. I asked for a refund but no answer. I would recommend you use a different reliable company that are ‘open’ with you, ‘smart ‘ enough to complete the installation and ‘tech’ savvy.
Great value and outstanding customer service
Great value and outstanding customer service! Any issues are ironed out immediately and customer aftercare is clearly a priority. I highly recommend Opensmarttech and will deffinatly be using their products again.
Great service
Great service, very quick and easy to deal with. Great value product at a fraction of the cost of the most up to date version. I had some difficulty downloading the software but the WhatsApp support sorted it out very quickly.
Great price and aftersales support.
Great price and aftersales support.
Quick and pretty easy
Quick and pretty easy. Good communication.
Purchased office 21
Purchased office 21 - Received the link very quickly complete with download and activation instructions. No problem with the download. An issue with the activation but immediately resolved via whatsApp. Great purchase and a great price
Overall good experience
I had an installation issue that the staff helped resolve although it took a couple of attempts to contact them.
Authentication key did not work (now fixed)
Ordered MS Windows 10 IOT Enterprise 2021 LTSC on 15 June 2025. Downloaded and installed successfully but the authentication key provided by Opensmarttech did not work. Nothing heard since 16 June 2025 despite sending several emails and leaving voicemail messages.
4 July 2025. Opensmarttech apologised - my emails were being diverted into the junk folder and I was given the incorrect download. Correct download provided and now Windows 10 IOT Enterprise 2021 LTSC is up & running.
Tech probs as I am old
I got myself in a bit of confusion validating my Office. Very quickly I was guided through the solution
Purchased Microsoft Project 2021…
Purchased Microsoft Project 2021 Professional yesterday
Received link to download and install promptly
Had a couple of queries and they were very, very promptly answered over WhatApp support number
Definitely look to use again and highly recommend
Great support from CEO
Having waited for email support, I was honoured by WhatsApp phone call from Owner of OpenSmartTech in Asia who went through a full installation authorisation process with me step by step. He Could not have been more patient and helpful. Thank you
Easy, efficient and did the job at fraction of the price
Very satisfied with my purchase from OpenSmartTech.
Found the company in the GoogleAds when searching to purchase a licence for Visio 2024 and at first was suspicious as the price was so reasonable. Checked reviews and there were enough to reassure me that the company was trustworthy, as well as the fact that I was able to check that they were approved suppliers via the Microsoft website, so I went ahead and purchased the download. It arrived within minutes with easy instructions.
Programme works perfectly, and I've paid £72 instead of the £339 from Microsoft!
The purchase was easy however getting…
The purchase was easy however getting first contact with tech support was a bit difficult but once connected with them the download was effected
Production Support
After I purchased a software from your company (Visio - order No 66900) I needed some prod support help and the guy - Salbey (hopefully I spelled his name correctly) was absolutely wonderful, knowledgeable and very helpful!
As I worked in the software company in the Prod Support team myself for years, I think the service provided was excellent!
Thank you
Elena
Had a minor problem
Had a minor problem, but the help got it sorted very quickly, many thanks
Perfect customer service and great…
Perfect customer service and great products. Very recommended . 👌
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