No product, no responses
I ordered and paid in October 2025. I never received my product. I spoke to Brian and Tyler multiple times and was told “supply chain” issues caused the delay. Finally, in February 2026, I was unable to reach anyone by phone or email. I left 4 messages and sent an email without response. I notified the Better Business Bureau and my credit card company that I suspected a scam. The BBB notified me in March that they had tried to contact the company numerous times without response. I await the response from my credit card company. I found the Kohler parts I wanted from another dealer who had no problem procuring them. Do not do business with these people - scam!








