Absolutely disgraceful customer service. Don’t answer emails. Yesterday had a one time password for Amazon, sent over 2 emails heard nothing so had to leave work to drive 64km to get up to office befo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Vis mer
Selskapet har svart
Customer service is diabolical. Rude rude people. These people can’t count nor read. And would argue with a wall. Scammers
Oohpod has been a really convenient way to receive my parcels. I like that I can pick them up anytime with just a QR code, and the lockers feel secure. Notifications are usually prompt, and pickup is... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.
Kontaktopplysninger
Irland
- oohpod.com
3,0
Middels
244 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 32 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Really pleased
Really pleased, pickup of packages from the locker is very easy, the location I use is perfect for me, it's nice not to have to worry about being home to get a package when I'm working in the office or just out and about
29. juli 2024
Svar fra OOHPod
Thank you so much Kathleen for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Svar fra OOHPod
Thank you so much Steve for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Svar fra OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Brilliant service
29. juli 2024
Svar fra OOHPod
Thank you so much Laura for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Excellent service I buy all of my adult…
Excellent service I buy all of my adult toys
From love toy shopper Ireland and pick them up with there free next day click and collect service it’s so discreet easy and free.
29. juli 2024
Svar fra OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Svar fra OOHPod
Thank you so much Carlos for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
They do exactly what they say
They do exactly what they say they will do. Great service
29. juli 2024
Svar fra OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Dont trust this company
What are the signs you should not trust a company?
- Fishy description of the rules,
- Large amount of 1* reviews (10% or more)
- Difficult to close account (not to cancel a subscription but to delete it)
- Generic responses in comments, like: "We are always working on improvements" or "please contact us to describe the problem (when the problem is described very well).
OOHPod has all of them
26. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Lost my package
Lost my package - entered my code at the rathmines pod station after receiving a text to say my package had arrived but upon open the box there was two other people’s packages but not mine. I followed up with ooh pod and got no where. (Was essentially told an post have my package however they did not) would not reccomend using this service
27. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Absolutely brilliant service
Absolutely brilliant service. I have dealt with Kerri numerous times and she has been nothing but helpful.
Highly recommend
26. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Ellen fantastic help today
Ellen fantastic help today - Esp when forgot my bag - Maureen & Kerri also willing to help too - very efficient service - will be back
18. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra OOHPod
Thank you so much Majella for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Love it!
Really great experience, I can't really be sitting waiting for a package as I live by myself, nobody else can buzz delivery in for them, there's also no area in my building for deliveries. So this has been a welcomed game changer.
Just around the corner, safe, and I can pick it up 24/7.
28. juni 2024
Great service.
28. juni 2024
4 parcels ordered.
4 parcels ordered.
1 incorrect password send
1 parcel lost
Not a good first impression to be honest
28. juni 2024
Svar fra OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
excellent service & support.
28. juni 2024
I had an issue with the door didn’t…
I had an issue with the door didn’t open doesn’t matter how many times I tried to open it. I scanned the QR code and sent a message on WhatsApp. They were calling me in 2 seconds. The lady on the phone was very nice and helpful. Finally I was able to open the door with her help and the pod was empty. I didn’t even needed to ask anything she said immediately I’m sorry about it and I will refund you the money. I highly recommend them.
28. juni 2024
This company has kept my buying options…
This company has kept my buying options open when I'm unable to be home for various couriers or post office delivery. Been using them now for over a year with zero bad experiences
The oversize parcel service is particularly good and the staff in the office are lovely and go above and beyond to help in any way they can.
Top marks
28. juni 2024
Amazing service
Amazing service! Absolutely flawless each and every time I’ve used it.
The ladies in office in Jonesborough are particularly wonderful and helpful.
28. juni 2024
Dette er Trustpilot
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