Ontraport Anmeldelser 

352
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What made my experience great is the client service and experience, I've been with Ontraoprt for few years and the value that you get with them farexcceds what yout paying for your monthly subscriptio... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Rachel was incredibly helpful and used loom videos to walk me thru the whole credit card collections process, and how to set up some helpful tools to manage this! She even CREATED the tools as an exam... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

One of my landing pages didn't seem to be working correctly when accessed from my web site. Karin took the time time understand where my process was going wrong. I thought I had configured the landing... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Ontraport is amazing! The interface is very easy to use and the support staff is incredibly helpful and prepared for any and all questions you might have. The only reason I didn't give 5 stars... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Om Ontraport

Skrevet av virksomheten

Enterprise-grade CRM, built for growing businesses.

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Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs.

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Kontaktopplysninger

Pricing that scales only as you do

Plans starting at $83 a month

4,3

Enestående

TrustScore 4.5 av 5

352 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(352)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have only been a part of the…

I have only been a part of the Ontraport family for about 2 weeks and I am already in love. The fact that I don't have to understand tech in order to use their platform is huge to me.

Their tech team is amazing, friendly, and efficient. I don't see me going anywhere else any time soon!

16. juni 2021
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Svar fra Ontraport

Welcome to the Ontraport community Janeil! We're happy to hear you've had a smooth onboarding experience and can't wait to see what you accomplish with the app. Thanks for the 5 stars!

Vurdert til 5 av 5 stjerner

Woo Hoo for the Live Chat Crew!

I have had an account with OntraPort since 2016 and the number of times I have reached out via Live Chat for help is... well, up there. I continue to be amazed at the quality of help I receive, the kindness and patience I am shown (this tech stuff can challenge me... a lot) and the way my problems are solved. To say "thank you" seems pretty lame. This team of online tech support really does raise the bar for other customer service experiences I have had. I am beyond grateful for this dedicated team of people who are so willing to serve. BIG KUDOS to OntraPort for their online support!

16. juni 2021
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Svar fra Ontraport

Hi Amy! Thanks for sticking around with us these past few years. We understand that any tech stuff can be challenging which is why our #1 priority has always been to provide the best support we can –– glad to hear you've found it helpful. :) Thanks for this review!

Vurdert til 5 av 5 stjerner

I've been using Ontraport for around…

I've been using Ontraport for around two and a half years now and have no major complaints. It is a well-run CRM that has a lot of potential when it comes to customizing the system to fit any unique need. It has a relatively low price as well.

What really separates Ontraport from its peers is excellent customer support. I have yet to have a question, no matter how major or minor, go unanswered, and they are very nice people as well.

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Ontraport

Hi Steve. We're glad to hear you've had such a positive experience with our team but also enjoy the functionality of the app. Thanks for sticking around with us the last few years!

Vurdert til 5 av 5 stjerner

The Ontraport Support team rocks

The Ontraport Support team was incredibly helpful. They did their best to find a solution to my problem as quickly as possible. Thank you again!

1. juni 2021
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Happy you had a positive experience, Laura! Thanks for the 5 stars.

Vurdert til 3 av 5 stjerner

Great platform, but mediocre support

Ontraport is super deep and very functional, but sometimes we can resolve stuff faster than the support can and in many cases, the support seems inexperienced and not knowledgeable of the issues that should be fundamentally easy to answer. We are kind of "stuck" using Ontraport as there are really no other CRMs like it for how we want to use it, but if someone else started offering comparable service and the consistency of customer support did not get better, we would move off Ontraport promptly.

28. mai 2021
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Svar fra Ontraport

Hello Patrick. Thank you for giving us this feedback. I'm sorry to hear you were not pleased with the level of support you received. I've looked into it, and it looks like there was some miscommunication about the issue with your account but I see it has been resolved.

I assure you that our support team always makes their best effort to quickly answer questions and get our users' issues resolved, and the other hundreds reviews here on Trustpilot are a testament to that. We’ve won numerous awards for customer support and consistently maintain stats well above industry averages for both response times and customer approval, and that's all due to our team's willingness and desire to serve our users to the utmost of their ability.

We'd like to be there to support you and your business in any way we can so I hope the experience is much more positive in the future. Please let us know if there is anything else we can do to support you at this time.

Vurdert til 4 av 5 stjerner

Ontraport is a powerful system with a few minor faults

Ontraport is a powerful system that is capable of so much, but has some glitches and quirks that make it challenging to work with. Much better capacity than many of the other competitors, which means that the issues that crop up are that much more frustrating. It is slow to load sometimes, and occasionally due to internal updates some campaigns and processes will stop working correctly after they are built.

27. mai 2021
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Svar fra Ontraport

Hi Ginny! Thank you so much for leaving us this feedback. We're glad to hear you enjoy the functionality of the app but understand technology can be frustrating sometimes. Slow load times can sometimes be related to issues outside of the app, like web browser, etc. Please feel free to contact our support team, as they may be able to help you troubleshoot this issue.

Vurdert til 5 av 5 stjerner

Businesses fall to the level of their systems... where Ontraport wins big.

Businesses don't rise to the level of their goals. They fall to the level of their systems. Ontraport not only has elite features to build out automations for your product, but I was very impressed by their landing page functionality.

The greatest aspect of working with Ontraport is their live customer service. They have been INCREDIBLY helpful in getting us set up to succeed and have answered every question, no matter how great or small.

Most tech companies these days collect tickets and get to them when they want... not Ontraport.

Highly recommend.

25. mai 2021
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Svar fra Ontraport

Wow! Thanks so much for this review. Glad you've had such a positive experience. Thanks Joel!

Vurdert til 5 av 5 stjerner

Ontraport is no doubt the best tool…

Ontraport is no doubt the best tool when it comes to lead generation and email marketing. I have found the tool rich in various features. I attended a recent informative webinar on online privacy that was facilitated by the CEO. The customer representatives know their stuff. Always patient and guide customers until their issues are resolved.

25. mai 2021
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Svar fra Ontraport

Victor, we're so happy you not only love the app but found the privacy update webinar helpful! Thanks for sharing your experience with us!

Vurdert til 5 av 5 stjerner

DNS issues resolves...check!

Karin did a fantastic job helping me to resolve my DNS issues so that I can publish to my own domain. Kudos to Karin. Ontraport has the best customer support.

19. mai 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Ontraport

Glad to hear Karin was able to hep you get that up and running! Thanks for taking the time to share your feedback with us. :)

Vurdert til 5 av 5 stjerner

The support team is AMAZING!

Rashelle was fantastic and really took her time to walk me through the campaign process. She went above and beyond and I'm so grateful!

17. mai 2021
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Svar fra Ontraport

Happy to hear you got the support you needed, Char! Thanks for sharing your feedback and we'll be sure to pass your message along to the team. :)

Vurdert til 5 av 5 stjerner

Rashelle did a great job providing…

Rashelle did a great job providing instruction. She provided me with instructions so I can be self-sufficient in the future and also helped resolve my issue by making the necessary edits. Thank you Rashelle!

17. mai 2021
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Svar fra Ontraport

Nice!! Thanks for sharing, Lisa!

Vurdert til 5 av 5 stjerner

I continue to really appreciate the…

I continue to really appreciate the support offered via the Ontraport support chat function. You guys have helped me numerous times when I didn't know what I was doing! Thank you so much ^_^

15. mai 2021
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Svar fra Ontraport

Technology can be tricky -- we've all been there! Thanks for the feedback Ashlie!

Vurdert til 5 av 5 stjerner

Rashelle was so helpful

Rashelle was so helpful! She was super patient with the creative things I wanted to do with the Ontraport Platform and walked me through each step of the way. Couldn't have asked for better support! :)

13. mai 2021
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SO happy you got the support you needed for your business! Thanks for the five stars, Anami!

Vurdert til 5 av 5 stjerner

Rachel was incredibly helpful and used…

Rachel was incredibly helpful and used loom videos to walk me thru the whole credit card collections process, and how to set up some helpful tools to manage this! She even CREATED the tools as an example for us to use or tweak for our purposes! Who does this these days! Amazing! Loving Ontraport Customer Service - definitely a 5 Star experience.

12. mai 2021
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Svar fra Ontraport

Happy to hear you had such a great experience, Amy! Thanks for sharing. :)

Vurdert til 5 av 5 stjerner

Quite simply Best in Class.

Hands down the best CRM provider in the world. Sure, maybe some industry specific crm's do a better job for a very specific purpose but Ontraport's versitility and incredible support team allow you to implement pretty much anything you can dream of.

Quite simply Best in Class.

4. mai 2021
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Svar fra Ontraport

"Best in class." We're blushing. 😍 Thanks for this feedback, John!

Vurdert til 5 av 5 stjerner

Ontraport is the best platform I have…

Ontraport is the best platform I have worked with so far! They have great customer service who are all willing to help until things are fully clarified while I am learning the system. I highly recommend using Ontraport!!!

28. april 2021
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Svar fra Ontraport

We couldn't ask for a better review. 😍 Thanks for your feedback Krystal!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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