Couldn’t be happier with my watch purchase from James. He was really well prepared, took the time to explain everything properly, and was great to deal with throughout. There was no pressure to buy... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
James and Matthew at Onaro are fabulous. The watches that James has found for us in such a short space of time is unbelievable. We are treated so well and each experience is amazing. Highly recommen... Vis mer
James and Matthew were incredible to deal with from start to finish. They made buying my first Rolex so easy. Onaro came recommended and I would advise anyone looking for a reliable and friendly servi... Vis mer
Unbelievably class service, felt very calm and comfortable making the purchase, nothing was ever to much trouble, even answered questions on a Saturday and Sunday and while at a child’s birthday part... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a renowned luxury timepiece curator, dedicated to providing a personalised service that caters to discerning watch enthusiasts looking for the finest pre-owned Swiss watches from renowned brands such as Rolex, Audemars Piguet, Patek Philippe and more.
Kontaktopplysninger
64 Knightsbridge, SW1X 7JF, London, Storbritannia
- 0203 6678 889
- hello@onaro.co.uk
- onaro.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My 3rd time to go back to Onaro and…
My 3rd time to go back to Onaro and again i am very happy with the whole experience. Reassuringly luxurious shopping experience with the guys who run the company. Thank you!!

Svar fra Onaro
100% recommendation
I have been very impressed with the buying experience provided by James and Matt. From the initial contact, organising both visits (thank you for being so patient) to making the final choice, I felt welcome, supported and they gave me confidence in what was a significant purchase for me. They really went the extra mile.
They were a pleasure to work with and i would certainly recommend them to any anyone looking to purchase a luxury watch.

Svar fra Onaro
Smooth & pleasant transaction
Smooth & pleasant transaction from start to finish. Negotiated a fair price & reasonable trade-in for my other "Holy Trinity" watch with James. Great communications throughout, including post-sale. Great customer service (a rarity nowadays). Immediate dispatch and prompt (next-day delivery) of very well packaged item, as described. I love my new watch - and have received post-sale communication from James to ensure that all is good. Highly recommended. ++++++++++++++

Svar fra Onaro
Good service
Good service, fast and accurate communication, prompt delivery. All you could ask for.
Cheers to Onaro
Brilliant service from Matt once again
He was patient, remembered the little details and helped me pick another beautiful piece.
Only guys I'll use!

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James and the Onaro team were…
James and the Onaro team were brilliant. No nonsense pricing fantastic service and attention to detail. I bought a 5711 traded in a couple of watches they resized and delivered the watch back to me same day whilst transacting the trade in highly recommend

Svar fra Onaro
Amazing experience
Best buying experience ever with Onaro.
Thanks to James and his expertise, finally purchased my dream watch and hope to keep working with this amazing peoples.

Svar fra Onaro
Wonderful after-sales service.
Having acquired my Grand Lange 1 from Onaro (which was a great experience) it developed an unexpected issue. I spoke to Matthew and James who asked me to bring the watch into them.
They couldn’t explain the issue, so it went to their watchmaker who was able to identify and solve the problem. The communication from
Matthew and James was outstanding, and they ensured the watch was in perfect working order before I went in to collect it.
The customer service was outstanding, the communication was incredibly professional, while personable.
Thanks!

Svar fra Onaro
Great watch buying experience - highly recommended
Buying a luxury watch without seeing it in person or meeting the vendor can be stressful. James from Onaro provided great advice and constant communication with no pressure at all. It was clear that he wanted me to buy the correct watch and have a good experience, both of which were achieved. Everything from initial contact through regular updates and to delivery was positive and helpful and I cannot recommend James and Onaro highly enough. Even if you have not decided what you want or whether now is the time, I thoroughly recommend reaching out to Onaro to start the conversation if you are thinking of buying a watch.
Had an amazing experience with Onaro
Had an amazing experience with Onaro, their knowledge and expertise was so valuable when purchasing my dream watch, Highly recommend theses guys so happy 😍
Great customer experience
Great customer experience. Professional outfit.

Svar fra Onaro
Perfect watch and excellent service
Perfect watch and excellent service, great guys to deal with. Highly recommend!

Svar fra Onaro
I had an amazing experience with this…
I had an amazing experience with this company. The customer service was outstanding and the watch was exactly what I was looking for. I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item. I recommend them to anyone who is looking for great watches.
Very welcoming experience
Very welcoming experience. Onaro gave great customer service and really made my purchase special. would highly recommend to anyone who's looking to buy a luxury watch.
I bought a lovely watch of Onaro
I bought a lovely watch of Onaro after viewing several from their collection. James and his team where excellent.
Great experience working with Onaro!
Great experience working with Matt from
Onaro. He was willing to work with me to get me the watch I liked, answering a1000 questions patiently. Unlike many dealers nowadays, Onaro was happy to let me view watches without insisting on weird deposits. Clearly a dealer that’s interested in a long term customer relationship rather than just a quick sale. And finally, they gave me a great price on a great watch! Thank you Matt and Onaro.
James and Matt have been superb
James and Matt have been superb. Had a really good experience dealing with them both and couldn’t recommend them more!
Onaro LTD
From finding the exact, brand new timepiece, available online via their website to next working day doorstep delivery following full payment. I really cannot fault the superb customer experience and service received from James at Onaro Ltd.
Initially talked me through the full specification and background of the item which was really informative and taught me a couple of things I was not aware of. Followed up with further pictures of the piece for my own confirmation and then seamlessly on to the business end of the transaction. At no point was there any pressure regarding a sale, it was just a super relaxed and comfortable deal.
Thank you again, absolutely brilliant!
Impeccable service again
As always, James and his team delivered an exemplary service. Fast, great communication, nice chat and found the watch I was looking for 😀 No doubt I’ll be back again for the next one. 😀
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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