Onaro Anmeldelser 

Another fantastic experience with James at Onaro. From start to finish, the process was top class. I wouldn’t hesitate to highly recommend Onaro to anyone looking for exceptional service.

Don’t normally leave reviews but had to share this experience
Visited the showroom with my wife and we received the best customer service we have ever had.
James & Matthew treated us with respect professionalism and a transparent way of doing business
We will definitely be returning to buy our next watches from this fantastic company wish I had found them earlier in my watch collecting journey.

Seller on Chrono24. Good price, beautiful watch and received in only a few days. Thank you

Great experience dealing with James at Onaro. After a few messages about the watch I was interested in, we met up at their lovely offices and after sizing the watch, he took me through a lot of useful info and advice and then I walked out with my stunning new watch. Would highly recommend Onaro - totally professional, straightforward and James a really nice guy.

This was the first time using Onaro so was very careful doing background checks and gaining as much info as possible.
All proved correct!
They (James) have been attentive and professional from first contact to the final delivery and payment.
They gave me confidence from the start following up messages and keeping in contact throughout the process. The watch was in perfect/mint condition as stated. They looked after the transportation both ends so my mind was put at ease with couriers.
Couldn’t ask for more. Great service. Would highly recommend!!

James is a true professional. From the get go made the transaction smooth and made me feel comfortable. Cannot recommend Onaro highly enough.

James and the Onaro team did a fantastic job in obtaining an unworn Daytona Ghost for me. Really appreciated his knowledge and advice and I will be back again for my next watch !
Paul S

Super communication from the first message. ( unlike another company we had contacted a few days earlier) Very responsive to all my questions. ( Sorry James!) initially saw watch online then made arrangements to reserve / view (10% deposit and ID sent)
Beautiful private members club in Kensington, Onaro has an office upstairs to view the watches. James went through all details of the watch and told us what to look for with regards to authenticity. Would not hesitate doing business again, will message James when next looking for one. It can be a dodgy game looking for watches but Onaro made us feel reassured to trust them.
My husband loves his new watch!
Thanks again for looking after us ☺️

Another great experience with James at Onaro. Sourced a new, unworn watch for me at significantly under the list RRP. All done very efficiently within a few days. Highly recommended.

James was fantastic managed to get the watch i was looking for and was exactly as he described it.
Fantastic service and communication from start to finish.
Over the moon with the watch and will certainly be using these guys again.

Called James after walking round several AD’s in Mayfair being essentially ignored or looked down on. He made time for me out of nowhere and made the whole experience feel just great. Both he and his colleague (sorry forgotten name!) were super friendly and as far from pushy as you can get. It was reassuring and friendly and if I ever go down the slippery slope of a collection Onaro is the first place I’ll turn. Thank you guys.

Really helpful, informative and delivered a beautiful watch

All around a great experience. The watch I purchased is one I was searching for a long time and then James and Matthew had the perfect sample in pristine condition. There are really only a couple of watch dealers in London you can trust significant amounts of capital with, and James is one of them.

James and team at Onaro have been fantastic in every interaction, thorough professionals who act with care and diligence. Top notch operators who seek to build a relationship rather than a transaction only.

I am delighted with my experience with Onaro. I don't often write reviews, however the customer service that I received from James and Matt, and ultimately the Rolex watch I purchased were exceptional and warranted it.

Firstly, I submitted an offer for a Rolex Sub via their website and quickly received a follow-up call. Their customer service was informative, helpful and both James and Matt clearly know their watches!

I went to collect the watch a few days later in their lovely offices and was again impressed with the watch (everything as described) and level of service offered! This was my first purchase with them and hopefully it will not be the last. Thank you Onaro!

James made the whole process stress free, very professional and kept me informed throughout.

Definitely use in the future and would recommend Onaro to family and friends.

Thanks again

Placed order 11/23/24. Company took funds immediately and promised products before Christmas. Not a word from company about concerns or delays. No products delivered. No apology, no refund. Scammers!!!

The whole experience with James and Matthew has been excellent. From initial contact they responded quickly, were happy to discuss part exchange of my other watches and when my arrangements had to change they were understanding and accommodating.
I thoroughly enjoyed the visit to their premises and it was great to view and try a number of watches. Unlike some sellers everything on their website is in stock and you can see it on the day. I am extremely happy with my purchase and have no hesitation in recommending Onaro.

Superb experience with James from Onaro from start to finish. I’m remote from London, James organised for my watch of choice to be delivered direct to my door. The team delivers such a personalised service, from enquiry to watch on wrist. Would highly recommend if looking for a luxury time piece and the confidence to buy from a trusted supplier who cares about your buying experience.

From start to finish James made sure the purchase experience was easy, fast and flexible, he went above and beyond to secure a watch for me despite not being able to pop in for the original appointment. By far the best experience I’ve had buying a watch, James and Matthew genuinely love what they sell and the quality of the experience and watch was second to none, I couldn’t recommend highly enough.