Michelle - Amazing help and service, even looking after my bags after I had bought a huge light fitting and needed to arrange a lift. Advice about use of false flowers for a wedding arrangement, ove... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very good staff, informative, helpful and put us in touch with other branches to buy end of line extras to go with our purchase. Would definitely recommend
Zoe at the Harrogate store was friendly , helpful and we managed to order all of our items and take away a lovely set of cushions for our new sofa. Thank you for such a professional service !
Selskapet har svart
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Kontaktopplysninger
9 West Park, HG1 1BL, Harrogate, Storbritannia
- +44 1423 701161
4,8
Enestående
291 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra OKA - Harrogate
Dear Susan
It's wonderful to know that our colleague was able to provide you with such friendly and helpful service upon your recent visit to our Harrogate store. We will be sure to share your feedback with the team.
Thank you for your support.
Kind regards
OKA
Faux flower range
Always great customer service ,a lovely shopping experience with your staff
Merchandise wise, I thought the faux flower range was disappointing, which is what I came in for. I’ve had some beautiful hydrangeas etc in the past, but nothing in stock today, & your faux flower displays in vases in store looked sad. Are you expecting some new stock in soon?
24. april 2025
Svar fra OKA - Harrogate
Dear Alison
We appreciate your kind words about our customer service and shopping experience. We're delighted to hear you had a pleasant visit.
We understand your disappointment with the faux flower selection. We aim to offer a wide variety of beautiful and high-quality faux flowers, and we're sorry that you didn't find what you were looking for this time.
We're always working to improve our inventory and will keep your feedback in mind as we plan future stock.
Best regards
OKA
helpful ,friendly service
a lovely guy who’s name I did not get was extremely helpful and friendly.I love OKA stores and can’t wait for the new one coming to Newcastle
20. april 2025
Svar fra OKA - Harrogate
Dear Lesley
We are so happy to hear that you were pleased with the service you received from Frank in our Harrogate store and appreciate your kind words.
We're excited to open our new store and hope to see you there!
Best regards
OKA
Svar fra OKA - Harrogate
Dear Linda
We appreciate your kind words and are glad to hear you found our service helpful and attentive.
Best regards
OKA
Excellent customer service by all the…
Excellent customer service by all the staff at the Harrogate branch
22. april 2025
Svar fra OKA - Harrogate
Dear Christine
Thank you for your lovely review!
We are delighted to hear that you received excellent customer service from our team at the Harrogate branch. We will be sure to share your feedback with the team.
We look forward to welcoming you back soon!
Kind regards
OKA
Really friendly assistant and great
Really friendly assistant and great
Sense of humour
21. april 2025
Svar fra OKA - Harrogate
Dear Mr Macintosh
We're thrilled to hear about your positive experience in our Harrogate branch! It's wonderful to know our assistant made your visit enjoyable. We appreciate your kind words and feedback.
Kind regards
OKA
Svar fra OKA - Harrogate
Dear Louise
Thank you for your kind words!
We're so pleased to hear that you enjoy our products and team in our Harrogate showroom.
We really appreciate your feedback and hope to welcome you back soon!
Best regards
OKA
Harrogate Oka always my destination
Harrogate Oka always my destination. Stylish furniture accessories and great staff.
17. april 2025
Svar fra OKA - Harrogate
Dear Jan
We are so happy to hear you had a great experience at our store! We strive to offer stylish furniture and accessories, and we're glad our team was able to help you find what you were looking for.
We truly appreciate your kind words and hope to see you again soon.
Best regards
OKA
Very helpful service from Harrogate in…
Very helpful service from Harrogate in finding me a lamp base at the same price to match a sale item. Not all Oka shops have the same approach.
17. april 2025
Svar fra OKA - Harrogate
Dear Elizabeth
We're so pleased to hear you had a positive experience with our Harrogate team. We endeavour to provide excellent customer service across all our locations, and we're happy to hear that your experience in Harrogate was exceptional.
We truly appreciate your support and for taking the time to share your feedback.
Kind regards
OKA
Dedicated to customer satisfaction
Staff always helpful and provide good advice.
Notifying us promptly when items on our wish list become available.
A company we enjoy dealing with.
13. april 2025
Svar fra OKA - Harrogate
Dear Mr Plowman
Thank you for your lovely words!
We are truly thrilled to hear that you find our Harrogate team helpful and appreciate their efforts in keeping you informed about items on your wish list.
We strive to provide excellent customer service and are delighted that you enjoy dealing with us.
Thank you for your continued support and we look forward to welcoming you back soon!
Kind regards
OKA
Excellent customer service in the Harrogate store
I was looking for side tables in the Harrogate store. Found the Gustavian small console which was just right. Sales assistant was very helpful and provided excellent customer service.
14. april 2025
Svar fra OKA - Harrogate
We're so pleased to hear you had a positive experience in our Harrogate store! It's wonderful to know you found the perfect piece and that our sales advisor provided excellent customer service.
Thank you for your support and we look forward to welcoming you back soon!
Kind regards
OKA
Helpful knowledgeable staff
10. april 2025
Svar fra OKA - Harrogate
Dear Mrs Benson
We appreciate you taking the time to share your feedback.
We are delighted to hear that you had a positive shopping experience in our Harrogate store and the team provided friendly and helpful support.
Kind regards
OKA
Emma and Frank were fabulous at sorting…
Emma and Frank were fabulous at sorting my outdoor furniture in time for photos!! Thank you very much 😊 Professional team at Harrogate as always 👏
3. april 2025
Svar fra OKA - Harrogate
Dear Mrs Tippett
We are so happy to hear that you were pleased with the service you received from Frank and Emma and they were able to help you get your outdoor furniture ready for your photos. It's wonderful to know that our team in Harrogate met your expectations.
Thank you for your kind words and for your continued support.
Best wishes
OKA
Furniture choice
The customer care and advice was brilliant, thank you Emma.
What let the company down a star was the delivery men, drove as fast as they could to turn around in our drive, felt like they hurled the four boxes into the utility , not carried them to where we wanted the chairs or unpacked and took the cardboard away as they were supposed to, then one chair leg shorter so it rocks hence my review giving 4 stars. Based on shop experience only would have been 5.
1. april 2025
Svar fra OKA - Harrogate
Dear Fiona,
Thank you so much for your kind words about our customer care — we’re really pleased to hear Emma looked after you so well.
We’re sorry to hear the delivery experience didn’t meet expectations. What you’ve described isn’t the level of service we aim to provide, and we’ll be raising this with our delivery partner to ensure it’s addressed. The team should have unpacked the items and removed the packaging, so we completely understand your frustration. We're also concerned to hear one of the chairs is uneven, and we'd really like the opportunity to put this right.
If you still require support, please don’t hesitate to get in touch with our Customer Service team at customerservice@oka.com , and we’ll make sure this is resolved as quickly as possible.
Thank you again for your feedback — it helps us improve, and we truly appreciate it.
Kind regards,
OKA
Inspirational
As always, the Oka showroom was inspirational.
Very pleased with my faux orchid.
21. mars 2025
Svar fra OKA - Harrogate
Thank you for sharing your feedback.
We're so happy to hear you found our Harrogate showroom inspiring and that you're pleased with your faux orchid.
Kind regards
OKA
Svar fra OKA - Harrogate
Dear Paul,
Thank you for your kind words about your recent visit to our Harrogate store. We're so pleased to hear that you felt welcomed and well looked after by the team. Creating a warm and inviting atmosphere is so important to us, and it’s lovely to know that came through.
Best regards,
OKA
The Harrogate staff are all very…
The Harrogate staff are all very helpful and welcoming. Especially to our dog who gets a treat every time we walk in.
26. mars 2025
Svar fra OKA - Harrogate
Dear Wendy,
Thank you for your wonderful review! We're so pleased to hear that the Harrogate team made you feel welcome – and that your dog gets the VIP treatment too! We’ll be sure to pass on your kind words to the team. We look forward to welcoming you both back again soon.
Best regards,
OKA
Exceptional services!
Exceptional services!!
Dealing with Fleur from OKA, Harrogate was such a pleasant and seamless interaction. Not just because of the professionalism but also the attentiveness - making sure that the customer is looked after and taking the stress out of the situation. The stress is unrelated to OKA, but having Fleur on hand made that external stress manageable with the furniture buying from OKA, taken care of.
Highly recommend in every regard.
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra OKA - Harrogate
Dear Adam,
Thank you so much for your generous feedback. We're absolutely delighted to hear about your experience with Fleur at our Harrogate store. Her professionalism and attentiveness truly embody the level of service we strive to offer every customer, and we’re so pleased she was able to make things easier during a stressful time.
Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Fleur and the team.
Best regards,
OKA
Svar fra OKA - Harrogate
Dear Justine
We truly appreciate your feedback and are glad to hear that Zoe, from our Harrogate store, provided excellent service.
We strive to ensure all our customers have a positive experience, and we're happy to hear that Zoe exceeded your expectations.
Kind regards
OKA
Fabulous store and staff
Fabulous store, wonderful customer service, we had excellent assistance in choosing our new cushions and we are are very happy with our purchases!
23. mars 2025
Svar fra OKA - Harrogate
Dear Mr and Mrs Ragan
We are thrilled to hear about your positive experience!
It's wonderful to know that our Harrogate team was able to assist you in finding the perfect cushions. We strive to provide excellent customer service and are delighted that you were happy with your purchases.
Kind regards
OKA
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