Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service... Vis mer
I went to check my oil gauge one day and discovered the arrow had fallen off. Really useful. On the advice of the company which installed my oil tank, I ordered a new gauge from Oil Tank Supermarket,... Vis mer
Selskapet har svart
Huge thanks to Olly who went above and beyond to ensure our oil tank arrived in time to be installed. Super customer service. Thank you Olly for your kindness and understanding. Best wishes, Keren x
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Oil Tank Supermarket is a One-Stop-Shop for Oil Tanks and accessories. Wide range of Plastic oil tanks, Steel oil tanks, Bunded oil tanks, Single Skin oil tanks, Fire Protected Tuffa Oil Tanks, Diesel Dispenser tanks, gauges, kits and other fittings. Premium range of Heating Fuel Oil Tanks with up to 12 Tear Warranty. Free Nationwide Delivery. Payment options available. Made in Britain.
Kontaktopplysninger
25 Cottesbrook park, NN11 8YL, Daventry, Northamptonshire, Storbritannia
- 03301748550
- sales@oiltanksupermarket.co.uk
- oiltanksupermarket.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 18 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Svar fra Oil Tank Supermarket
Cancelled the order but they still…
Cancelled the order but they still sent. Done deliberately. Would not use again.
I ordered the tank on a weekend due to…
I ordered the tank on a weekend due to be delivered Tuesday!!! Arrived following Monday???? Delivery was shocking
Very poor customer service
Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about a my refund , "we'll ring you back " was what i got and nobody called on several occasions, emails not replied to ...and they wanted to charge me for sending a faulty tank back !! .I would not recommend .
The tank that I received had been damaged and repaired
The tank that I received had been damaged and repaired. The repair was very unsightly.
So I contacted oil tank supermarket and sent pictures of the damage.
I sent another 2 emails to a Melissa Davies trying to sort this out but still have not received any reply. I then phoned the office and asked to speak to a Melissa Davies who was dealing with the issue, a colleague took my number and said he would get her to phone me back.
Still waiting for the call.
Lousy customer service
The tank was badly damaged when received and unusable,and some parts that were paid for were missing. After phone calls and several emails you replaced it but you did not remove the damaged one as as requested. Not did you return phone calls as promised. We would not use you again due to our experience with you.
Such a good price for a tank even the…
Such a good price for a tank even the person installing it said they couldn’t undercut it with a trade price. Fast delivery and helpful customer services.

Svar fra Oil Tank Supermarket
It's so simple!
I went to check my oil gauge one day and discovered the arrow had fallen off. Really useful. On the advice of the company which installed my oil tank, I ordered a new gauge from Oil Tank Supermarket, which arrived within the stated time. I was still apprehensive about changing the gauge, but all I had to do was to unscrew the cap, pull out the old gauge, drop in the little bottle and screw in the new gauge. It was that simple and I now have a working gauge again. The oil level isn't brilliant, but at least the gauge works.

Svar fra Oil Tank Supermarket
Forgot to click the box for the free…
Forgot to click the box for the free bottom kit when I purchased the tank 😡😡
I called to ask if they would send the kit anyway, but no I have to pay full price . They won’t sell just the bottom kit either it comes with a gauge and the lot is about £120. For something that is advertised as free with the tank
I can’t use the tank without the kit. I said I would return the tank as it needs the kit to be used. Was told that would cost delivery plus an inspection charge. As I see it the tank alone is not fit for purpose
I will never use the company again.

Svar fra Oil Tank Supermarket
no communication
Delivery did not show up on indicated day. Received no communication about this, but oil tank was then delivered at a later date with just an hour's notice. Tank itself seems okay.
3 week delivery and missing fitting kit
The tank and fitting kit was ordered, and paid for on the 30th Nov 2025. It was delivered on the 23rd Dec, minus the fitting kit ! I have emailed the company countless times to try to get the fitting kit, but to no avail.
3 week delivery and missing fitting kit. Not impressed.

Svar fra Oil Tank Supermarket
We were slightly concerned when the…
We were slightly concerned when the delivery date slipped a full week, however the price was so competitive that in the end we are delighted with the service and product and have no hesitation in awarding 5 stars.

Svar fra Oil Tank Supermarket
Slimline 1000 litre bundled tank
Tank is fine price is good, delivery time was a little longer than expected but overall no problems

Svar fra Oil Tank Supermarket
Great telephone service from this…
Great telephone service from this company. Extremely helpful customer service. Rep advised me which item I needed and how to save on an unnecessary installation fee.

Svar fra Oil Tank Supermarket
Rubbish
I ordered 2 grit bins/2 packs of grit and two scoops for some residents in my ward
(1) The order got'lost'
(2) A week later half the order arrived
(3)The other half was promised but never arrived
(4) The other half was promised again...never arrived
....still waiting
Absolute rubbish service!!!!!
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