I ordered 6 notebooks. They took long enough to arrive that the company had sent a follow up email asking for a review before they arrived, said to contact them if hadn't received, which I did. Two or... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered my Mothers Day card on 20th with standard delivery, 2-4 working days, thinking this is plenty of time to order ahead of Mothers Day and tracking still says it still isn't out or delivery... Vis mer
I bought a mystery pack of cards just so I have some in the house for when I forget. Genuinely was really impressed, I'll use them all, cards for birthdays, new home, congratulations, sympathy. The ma... Vis mer
Selskapet har svart
Just came here to reiterate that OhhDeer has been one of my favourite companies since my first year of uni about 8 years ago. This website has consistently had the cutest little gifts as well as havin... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The place to find quirky greeting cards, gifts, stationery and much more!
Kontaktopplysninger
Ohh Deer Ltd, 2nd and 3rd Floor, The Old Art College, 12 Frederick Street, LE11 3BJ, Loughborough, Storbritannia
- 01509 812075
- help@ohhdeer.com
- ohhdeer.com
3,3
Middels
6k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Ohh Deer
Hello Yael,
Thank you for taking the time to share your lovely feedback with us, we really appreciate this :).
The Ohh Deer Team
Never received order
Ordered 3 weeks in advance for Christmas and never received my package.
24. desember 2021
Svar fra Ohh Deer
Hello Louise,
Thank you for taking the time to share your feedback with us.
We're very sorry to hear that your order has yet to arrive. As the order was sent via our standard shipping service it can take up to 30 working days to arrive. This information is included in our shipping FAQ's.
A member of our team has been in touch regarding this order via our help@ohhdeer.com email.
The Ohh Deer Team
Still don't have my order
24. desember 2021
Svar fra Ohh Deer
Hello Lauren,
Thank you for taking the time to share your feedback with us.
We're very sorry for the delay with your order. Sadly, we have seen major delays with orders being sent to Ireland in the last month. Rest assured our operations team are working with our courier to try and resolve these issues.
From checking the tracking from your order it appears that it has now been delivered :).
Apologies, again for the delay.
The Ohh Deer Team
I didn’t receive my order
24. desember 2021
Svar fra Ohh Deer
Hello Claire,
Thank you for taking the time to share your feedback with us.
We're very sorry to hear that your order has yet to arrive. As the order was sent via our standard shipping service it can take up to 30 working days to arrive. This information is included in our shipping FAQ's.
From what I can see it appears that the order cleared customs on the 27th so we would expect to see delivery made very soon.
A member of our team has been in touch regarding this order via our help@ohhdeer.com email.
The Ohh Deer Team
Perfect delivery and love the goodies!
24. desember 2021
Svar fra Ohh Deer
Thanks so much for sharing, Annelies. We're delighted to hear you are happy with your purchase.
Best wishes,
The Ohh Deer Team
Efficient smooth process
23. desember 2021
Svar fra Ohh Deer
Hi,
Thanks for your review, we'll pass it back to the team!
The Ohh Deer Team
Shipping to Europe
Hello,
products still not arrived (23/12/2021).
Purchased them on the 7th of december to have them in for christmas.
Shipping to Luxembourg (Europe) is taking very long.
23. desember 2021
Svar fra Ohh Deer
Hi Laura,
We're sorry for the delay. It looks like Luxembourg customs held onto the package for 6 days!
We've been advised that they left a re-delivery card at your address today so there may still be time to get the order in time for Christmas day.
All the very best,
The Ohh Deer Team
I ordered my item on the 6th and to…
I ordered my item on the 6th and to date I haven't received my product,,I was hoping to have it for Christmas day but thats not looking likely..I am not happy therefore with service.
Updated information,the company have been very quick to reply and have forwarded me a replacement,for which I am thankful..they answered and resolved my query swiftly..I will be purchasing from them in the future and thank them for resolving my query.
23. desember 2021
Svar fra Ohh Deer
Hi Cathriona,
We're incredibly sorry to learn that your order has not been delivered.
We've just responded privately to advise you that FedEx have let us down and we're therefore unable to provide an update on the whereabouts of the daily planner. We truly are very sorry.
If you can let us know whether or not you would prefer a replacement or refund, we'd be happy to provide you with either option.
Best wishes,
The Ohh Deer Team
Great selection of funny cards!
23. desember 2021
Svar fra Ohh Deer
Hello Robyn,
We're pleased to hear you enjoyed the options available!
Thank you
The Ohh Deer Team
Great customer service
Courier error caused the parcel to get diverted back to Ohh Deer. So the immediately sent a replacement. Great customer service & lovely product.
22. desember 2021
Svar fra Ohh Deer
Hi Deborah,
Thanks for your review, it's great to hear our customer care team were able to sort the issue out asap!
Thank you
The Ohh Deer Team
Very pleased with Christmas cards
Very pleased with Christmas cards
Reasonable p&p and average delivery time
22. desember 2021
Svar fra Ohh Deer
Hi Ann,
It's wonderful to hear you loved the cards chosen and got your order on time :)
Thank you
The Ohh Deer Team
Always excellent products
Always excellent products, great sale prices, great customer service
22. desember 2021
Svar fra Ohh Deer
Hi Johanna,
It's great to hear you received great product and service with your purchase :)
Thank you
The Ohh Deer Team
Basic order, good experience
Ordered some Christmas cards and a few small gifts. Delivered in good time in a nice decorated box. (The padding material used inside the package got on the socks I ordered but wasn't too hard to remove.)
22. desember 2021
Svar fra Ohh Deer
Hi Joe,
We're pleased to hear your order arrived on time and nicely presented :)
We're always looking to improve our eco packaging so we will pass your comments onto our team!
Thank you
The Ohh Deer Team
TERRIBLE WEB SITE!
TERRIBLE WEB SITE!, FOR BUYING YOUR PRODUCTS. I DON'T KNOW WHAT "BONE" HEAD IS IN CHARGE OF THIS PROCESS.
(IE: BUY 1 GET 2 FREE OR VICEA VERCA, BUY 2 GET 1 FREE)
I ENDED UP WITH 1 CARD THAT I REALLY WANTED INSTEAD OF 3.
THEN I GOT 10 "BLING" POST CARDS, AND I ONLY WANTED 1.
DAVID L.
22. desember 2021
Svar fra Ohh Deer
Hello David,
Thank you for taking the time to leave your review today, we are very sorry to hear of the disappointment caused by the quantity of items received.
We've checked the order for you and can see the number of items received for the postcards and cards would match up with the number of items you've placed in the cart before checkout. Our system can only checkout items that you have placed into the cart yourself.
However to help rectify this for you and ensure you can get the items wanted our team will be in touch via email very soon to help.
Kind regards
The Ohh Deer Team
Very fast delivery and great flavors
Very fast delivery and great flavors! The only thing I would prefer is more variety in the flavors they provide! But overall great! Thank you
22. desember 2021
Svar fra Ohh Deer
Hello Elena,
Thank you for taking the time to share your feedback with us.
I will make sure to pass on this feedback to our supplier :).
The Ohh Deer Team
I didn’t receive the package yet.
22. desember 2021
Svar fra Ohh Deer
Hello Marta,
Thank you for taking the time to share your review with us. We're very sorry to hear that your order has yet to arrive, please accept our sincere apologies for this.
From checking the tracking it appears that the order has been presented to customs as of yesterday. So we would expect delivery to be made very soon.
Sadly, there has been some delays with orders being sent from the UK to the EU this month. In part due to COVID-19 but also the time of the year. We're very sorry for this.
As mentioned the order should arrive very soon now it has reached customs. However, if you have any questions you are more than welcome to reach our team via help@ohhdeer.com or via our live chat feature.
The Ohh Deer Team
Svar fra Ohh Deer
Hello,
We're very happy to hear that your order arrived quickly.
The Ohh Deer Team
Svar fra Ohh Deer
Hello Adrian,
Thank you so much for this lovely review :).
The Ohh Deer Team
Very kind and helpful custom service
Very kind and helpful custom service. The items I bought are all delicious. Highly recommended.
22. desember 2021
Svar fra Ohh Deer
Hello Valeria,
Thank you for the lovely review and feedback. We're really happy to hear that when needed our customer service team helped quickly.
The Ohh Deer Team
Svar fra Ohh Deer
Hello Ashely,
Thank you for the lovely feedback, and for taking the time to send it over to us :).
The Ohh Deer Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.