The red metal coating of the tongue bars I purchased literally peeled away within the first week of wearing. I thought I had a little piece of food in my mouth but no it was a chunk of metal fragment.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service. Off Ya Tree has an easy to use and navigate website, which has become so very important of late. I received the order I placed online in a timely manner & with a genui... Vis mer
Delivery didn't take too long however purchased a eye shadow and lash kit with some body jewellery. It arrived in thin plastic packaging NO BUBBLE WRAP OR PADDING so the mirror was broken and eyeshad... Vis mer
Selskapet har svart
Products were packaged securely, faster than expected delivery. They couldn't supply one item, and let me know straight away. I wanted a new retro dress and cardigans. The cuts were perfect. I lov... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Off Ya Tree stocks Australia's most extensive range of punk, rockabilly, kustom kulture and metal clothing. We also have homewares, body jewellery, smoking paraphernalia and lifestyle items. Our 33 Stores around Australia also offer a Punktured Body Pi...
Kontaktopplysninger
241 Collins St, 3000, Melbourne City, Australia
- info@offyatree.com.au
- offyatree.com.au
3,2
Middels
478 anmeldelser
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Huge order and all sizes arrived correctly. Had to return an item due to my error and after a little covid delay refund was sorted easily. Great follow up service from one of my favorite stores. Thanks Kristy, you are an asset to the team..
21. desember 2020
Svar fra Off Ya Tree
Hi Jason,
Thank you for leaving this review. I've actually never heard of companies paying for postage of items that customers want to return, however I am happy to pass this feedback on to be looked at.
As mentioned in the email, we needed you to send the items back in resellable condition, unfortunately they were returned to us with fur on it and cigarette smell.
However, your refund has now been processed. Thank you
first time buying online
first time buying online, wont be doing it again.
got one shirt out of 4.
all of them came in separate orders which just made things very complicated n confusing for both parties.
still haven't received my other shirts an no information on where they are or anything?
very poor
21. desember 2020
Fast and welcoming delivery
Arrived nice fast and on time.
Also felt very welcome with the hand written letter to say thanks for my purchase 😊
21. desember 2020
10/10 Customer Service!
There was an error with my order. (basically I was sent out the incorrect size)
My first email was missed, so I did have to reach out again for support. However at this busy time of year I am sure they are being overwhelemed with emails and orders, so it is not an issue even slightly. Second email was responded to ASAP. they fixed their error by sending the correct order the same day including a free returns slip to post back the wrong items.
overall VERY HAPPY with the customer service. 10/10.
16. desember 2020
Septum & Tragus piercing
Got my septum and tragus done in one sitting, all went well and the piercer explained everything to me as he was doing it. A very pleasant experience considering I thought it was going to be a painful one. Very happy with both of these piercings.
12. desember 2020
I love this cardigan
I love this cardigan. Off Ya Tree sells good quality clothing bags and accessories that make customers feel unique.
11. desember 2020
the diamonds of my septum ring keeps…
the diamonds of my septum ring keeps coming off
7. desember 2020
Went in looking for conch piercing…
Went in looking for conch piercing jewellery not really knowing what I was looking for. Staff were very helpful right from the get go and knew what they were doing, even measured to ensure I was buying the right size jewellery.
6. desember 2020
10/10 recommend
Seriously amazing service, fast delivery, beautiful AND such thoughtful amazing packaging. Absolutely 10/10 ♥️
30. november 2020
Great product
25. november 2020
Warmed my heart
So happy with my order, fast service and fab quality. Also a cute little personalised note was left on my order wishing me well and it genuinely made my day a little brighter.
19. november 2020
They delivered my items to wrong…
They delivered my items to wrong address and I emailed them about it twice because they forgot to follow up on it n get me my items..
18. november 2020
Just love thier fast shipping
18. november 2020
Great service.😃
13. november 2020
Rose gold helix earring with ball
The earring I bought (online) is extremely small, and there is no 'give' in it, I couldn't stretch it open a bit more to get it around my ear (helix) It's gorgeous, just not practical unfortunately.
12. november 2020
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