The red metal coating of the tongue bars I purchased literally peeled away within the first week of wearing. I thought I had a little piece of food in my mouth but no it was a chunk of metal fragment.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service. Off Ya Tree has an easy to use and navigate website, which has become so very important of late. I received the order I placed online in a timely manner & with a genui... Vis mer
Delivery didn't take too long however purchased a eye shadow and lash kit with some body jewellery. It arrived in thin plastic packaging NO BUBBLE WRAP OR PADDING so the mirror was broken and eyeshad... Vis mer
Selskapet har svart
Products were packaged securely, faster than expected delivery. They couldn't supply one item, and let me know straight away. I wanted a new retro dress and cardigans. The cuts were perfect. I lov... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Off Ya Tree stocks Australia's most extensive range of punk, rockabilly, kustom kulture and metal clothing. We also have homewares, body jewellery, smoking paraphernalia and lifestyle items. Our 33 Stores around Australia also offer a Punktured Body Pi...
Kontaktopplysninger
241 Collins St, 3000, Melbourne City, Australia
- info@offyatree.com.au
- offyatree.com.au
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478 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I purchased barb wire hoop earrings
I purchased barb wire hoop earrings, went to wear them for the first time and the back snapped off completely. Poor products
21. mai 2021
Svar fra Off Ya Tree
Hi, we're so sorry to hear you had this issue with our earrings, we've sent you and email and are more than happy to replace these for you. We understand how frustrating it is when something you've purchased breaks and we hope we can fix this for you soon!
Svar fra Off Ya Tree
Hi Ashlee, thanks so much! We're so glad you found us so fantastic, friendly and fast! Love the use of alliterations!
Svar fra Off Ya Tree
Hey, thanks so much for the great review, you're also a legend!
Svar fra Off Ya Tree
Hey Caroline, thanks so much for the positive review! We really appreciate it and hope you are enjoying your products!
You cancelled my order after nearly…
You cancelled my order after nearly three weeks because of no stock
19. mai 2021
Svar fra Off Ya Tree
Hi we're sorry to hear this has happened, I've sent you an email following up on this stock issue and understand how frustrating it can be to have to wait so long for an order that was cancelled. We hope to hear back from you soon to help try and resolve this for you!
Svar fra Off Ya Tree
Hey, so glad to hear! Thanks so much for the great review, we always aim to ship things out as quick as possible. Hope you're enjoying your products!
Love love love!!!
I got a beautiful dress and a red woollen jacket I live in the mountains it snows here and even though the coat is not waterproof it is definitely warm I got alot of complements on the dress and the coat I can't wait to buy off this website again highly recommended!
17. mai 2021
Svar fra Off Ya Tree
Hi Mandy, thank you so much for such a lovely review! I'm so glad you've gotten lots of compliments while wearing your new dress and hope you get many more!
I paid to express post the item I…
I paid to express post the item I purchased and it was not sent express post. I had to then go and buy the dress again as I didn't receive it in time for my event. I sent an email with regards to my purchase requesting a full refund of the dress and the express postage cost but no one even acknowledged or replied to my email.
9. mai 2021
Svar fra Off Ya Tree
Hi, just sent you a follow up email. We apologize again for this happening, we understand how frustrating it can be ordering a dress to not have it arrive in time. Please let us know if this has been resolved, otherwise we'd love to sort this out for you!
Very poor online customer service
Got sent faulty earrings and sent an email about it with no reply, also 2 weeks after placing my order I had one of my items removed from my order without being given a reason, and during this time I was under the impression all of my items were already sent and on their way. Super poor form and never shopping online Off Ya Tree again.
9. mai 2021
Svar fra Off Ya Tree
Hi, just sent you an email following up with you on your earring and order issues. We are so sorry this has happened and hope to be able to sort this out for you soon. Please do not hesitate to contact us at info@offyatree.com.au
Super quick and efficient service has…
Super quick and efficient service has the product available that I couldn't get locally I will use them again 100%
29. april 2021
Yeh man I love the shirt I bought from…
Yeh man I love the shirt I bought from off yah overall pre good shirt 💯👌
25. april 2021
I never received the item
24. april 2021
Svar fra Off Ya Tree
Hi, we're so sorry to hear this has happened. I've sent you an email just to follow up on what's happened, please let us know if you've received your item otherwise I'd be more than happy to resolve this for you! Please do not hesitate to contact us at info@offyatree.com.au for any other issues!
I bought the items a week and a half…
I bought the items a week and a half ago, only got notified yesterday of was out of stock or didn't reach quality control.
Annoying i've had to wait so long and will not have wait probably another week to receive purchases.
24. april 2021
Svar fra Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
The service I received was AMAZING!
The service I received was AMAZING!! They didn't have my size dress in store and I needed it for a function that night. I re-ordered the correct size online, the store allowed me to return the incorrect size and offered me either store credit or a refund. I was so happy I took to store credit and purchased another dress!!
15. april 2021
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