Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

As I was aware of the impending changes by Lamberts,I ordered their Lamberts - Probioguard® 60 Caps. as advertised on their website. My receipts shows this. I received Lamberts Biome Ba... Vis mer

Vurdert til 1 av 5 stjerner

The PSA test was not of the usual quality. It contained few and poorly worded instructions. Wasted money. I had to throw the kit away when the test didn’t work. I’ve done the tests in the past from ot... Vis mer

Vurdert til 1 av 5 stjerner

Bought a PSA test kit for just under £15. The flimsy straw would not collect enough blood to get the required 3 drops onto the tester. Also the prick tool must be the cheapest on the market. Wasted my... Vis mer

Vurdert til 5 av 5 stjerner

Instructions with the test did not clearly explain how whether your ID should be in the photo of the cassette after completing the test. There was no phone number so I used the contact email. There... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Medisinsk laboratorium

Skrevet av virksomheten

Welcom to all health store.


Kontaktopplysninger

2,4

Under middels

TrustScore 2.5 av 5

656 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

The PSA test was not of the usual…

The PSA test was not of the usual quality. It contained few and poorly worded instructions. Wasted money. I had to throw the kit away when the test didn’t work. I’ve done the tests in the past from other companies. This was really poor quality and useless.

14. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not fit for purpose

Bought a PSA test kit for just under £15. The flimsy straw would not collect enough blood to get the required 3 drops onto the tester. Also the prick tool must be the cheapest on the market. Wasted my money.

13. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid like the plague. One big con.

As I was aware of the impending changes by Lamberts,I ordered their Lamberts - Probioguard® 60 Caps. as advertised on their website.
My receipts shows this.
I received Lamberts Biome Balance 30 capsules.

The first lasts a month, the second two weeks.

I am well aware that Probioguard has changed its product, I have been taking it for years.

When I wrote to "Customer Support" I kept being told that "the manufacturer had changed the format".
However, they advertised Lamberts - Probioguard® 60 Caps, for which I paid the requested amount and therefore my contract is with them.
It is useless having Customer Support pointing out that it is the manufacturer who has changed the format.
After many emails, pointing out the inaccuracy of their communications and the unwillingness to send the extra 30 capsules I had paid for, they stopped responding . ONE BIG CON.

22. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Test kit was delivered but was stolen…

Test kit was delivered but was stolen from my doorstep as not posted through my letter box.
I asked for a replacement kit but this was refused as kit was “delivered”
Very unhelpful customer service.
I would not recommend this company.

25. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No product or refund

OfficialRapidTests didn't dispatch my order so I had to buy the product elsewhere. I emailed ORT to tell them this and they told me they'd refund me, then didn't refund me and stopped responding to my emails. It's been months now so I've opened a dispute with my bank.

27. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Today after a long wait and many…

Today after a long wait and many written messages I received a product that I did not order. A product that I would not accept even for free. This company is terrible and miserable. Pathetic liars.

21. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam company

Scam company. Supposed to send out an order ‘next day’ 3 weeks ago. Not replying to my emails. Do not order from this company.

1. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered product

I ordered product. First I was told it was shipped. 2 weeks later I enquired and was told (only then!) that it is out of stock. I chose to be refunded and ordered without problem somewhere else. Then a day later I get informed by rapid test that they now found the product and would ship it. I immediately again referred to my request for refund and told them I had ordered somewhere else and to stop the shipment. Next thing I get a shipment confirmation and when questioning that I was informed that I cold always return it. So I have not received a refund and now have to go through the hassle of resending this at my own cost and on my time because they made several mistakes? Very bad customer service and incompetent management processes. Avoid!

4. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered a product but then informed it…

Ordered a product but then informed it was out of stock. Offered a credit or wait until they got it back in stock. Had to ask twice for a refund, which I did get. Ordered the same product from the manufacturer and it arrived two days later. Sounds like a bunch of unprofessional runners who dont pay their bills. Avoid these clowns.

3. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid this company at all costs

On reading other reviews I can only say AVOID this company. I ordered products at the end of October (order No 194727) confirmation confirmed it would be with me within 24 hours, nothing received. Having reported this on several occasions I received what must be an automated response my case would be looked into, the company is a complete sham

31. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No products arrived,no e-mails!Avoid this company

I ordered healing gel-on 2nd of Nov.as I needed them asap.It was next day delivery.Until today-not EVEN e-mail,nothing....I had laser treatments and needing that gel to heal my skin.It is absolutely, disrespectful -from this company,to take money,but no product,no reply to my e-mails.My order NR #194732

2. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

"I made the payment but never received…

"I made the payment but never received the product. It’s been over a week, while it was supposed to arrive within 24 hours. This has been a huge disappointment. I absolutely do not recommend this to anyone and will never shop here again."

18. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I received a different product to the…

I received a different product to the one that I ordered. When I contacted Official Rapid Tests, I was advised that I could return the items but that I had to pay the postage to return these, despite it not being my fault. A couple of days later, I was advised that I hadn’t been sent the wrong product but that the company had reformulated the supplement. I know this is inaccurate as the alternative that I had been sent I have ordered many times over the last 6+ years hence this is not a reformulated product but a longstanding existing product. The alternative that I was sent does have some similar ingredients to the original that I ordered but some differences too - this is chewable, not capsules; it is not copper & iron free; some vitamins/minerals are present while others are not.
Very disappointed that they did not inform me prior to dispatch that I would be sent an alternative as I would have cancelled the order. It is not a reformulation of the product I ordered but a completely different product & they should not be advertising this on their website if they are unable to send this one out. Will not be using this company again as there is no guarantee you will receive what you order & then you incur the costs for their errors.

16. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Still waiting for mine Just received…

Still waiting for mine Just received an email to ask how it's going. Where is my order. Did try emailing

13. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Officialrapidtests

Svar fra Officialrapidtests

Dear Sonia,

Thank you for taking the time to share your feedback.

We are deeply sorry to hear about the issue you've faced with your order.

To address and rectify this matter thoroughly, we urgently need more information from you, as your review did not include full contact details.

Could you please reach out to us at contact@officialrapidtests.com with your correct telephone contact information and a convenient time for us to call you?

We are eager to resolve this as swiftly as possible.

We sincerely apologise for any inconvenience or frustration this situation may have caused.

Your feedback is invaluable to us, and we appreciate the opportunity to make things right.

Warm regards,
The ORT Customer Care Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv