Official Band Shirts Anmeldelser 

127
•
TrustScore 3 av 5

2,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

your website needs to be esier to read. text is too small. menus are not highlighted so difficult to focus in. To lock in. Easy to search and easy to checkout. Just upgrade hte website a bit. you don'... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered avenged sevenfold shirt for my son, 3 weeks later order is still waiting to be fulfilled. No customer service, only ai response from a Lauren, and no hint of recognition to my concerns. Reques... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've bought several t-shirts from this company and I've always been satisfied with my purchase. The quality of the shirts are very good with nice bright colors and they don't fade even after washing t... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Poor Quality T-Shirts and you only deal with an AI BOT named Lauren if issues arise. Customer Service is Non-existent. Never do business with any company that does not provide an "Actual" contact ph... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.


Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

127 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,8

Alle anmeldelser

(127)

79 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Waiting forever and the order is still…

Waiting forever and the order is still not processed or fulfilled nor shipped. I do not recommend purchasing from this company. I have to say what it is - fraud!

15. august 2026
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Svar fra Official Band Shirts

Good Afternoon,

We’re sorry to hear about your frustration. Many of our items require 5–10 business days for processing before shipment, as clearly noted on the individual product page. An estimated delivery timeframe is also provided at checkout before an order is placed.

Unfortunately, we’re unable to identify your order from the information provided in this review. We encourage you to contact our customer service team with your order number so we can look into the status of your order and assist you directly.

We do take the accusation of fraud seriously. Official Band Shirts has been serving customers since 2009, and orders are processed and shipped according to the fulfillment timelines provided at the time of purchase.

Please reach out to us with your order information so we can determine exactly where things stand. We’re always happy to help and want to make sure your order is taken care of.

Jessica
Official Band Shirts

Vurdert til 1 av 5 stjerner

Sizing & Customer Service Issues

I ordered an XL shirt from them to replace a medium size that I had bought a while back. It arrived labeled XL but it was the exact same size as the medium. I sent them pictures, and they replied saying that the new shirt was indeed bigger despite them obviously being the same size. I followed up with pictures of the shirts next to a measuring tape to prove there was no size difference, but since they take forever to ship I decided it wasn't worth the $40 plus shipping to initiate a return/exchange. It's pretty frustrating to be told that I'm either stupid or a liar by their "management" team. It's also interesting that they do not publish bad reviews on their own website, but here there are many. I do not recommend this company and I will not shop with them again after this experience.

Update: Jessica,

Absolutely none of this is an apology for Lauren telling me that the shirt sizes were different in the photos I sent. Your team needs some serious introspection on how you manage customer care. Furthermore, I should not have to do labor (i.e. finding a printer for the return label, sending you the item back etc) due to the shortcomings of your business model. Either refund me for the shirt or send me one the next size up. I wasn't even going to bring up the poor quality of the most recent shirt, but since we're here I can add that to the list of why I will never shop with you again.

12. august 2026
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Svar fra Official Band Shirts

Hello Ken,

We’re sorry that you were unhappy with your experience, but we do want to clarify a few points in your review.

Apparel sizing can vary between manufacturers, styles, and production runs. After you contacted us regarding the sizing, we reviewed the photos you provided and offered to exchange the shirt. We also provided a prepaid return label, so there would be no cost to you to return the item and have the issue resolved.

We also want to clarify that all customer reviews submitted to our website are published, whether they are positive or negative. We do not remove or withhold reviews based on their rating or feedback.

We understand how frustrating it can be when an item doesn’t fit as expected, which is exactly why we offer returns and exchanges and provided a prepaid label in this case. Our offer to assist with the exchange remains open, and we’d be happy to get this resolved for you. Please contact our support team with any additional questions. Thank you!

Jessica
Official Band Shirts

Vurdert til 1 av 5 stjerner

Worst wait time!

Worst wait time!! It has been a month and still no shirts!! Customer service sucks!! Robot emails not a real response. No straight answer as to where or when I will get them. Refuse to send me a refund.

5. august 2026
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Svar fra Official Band Shirts

Hi Kristy,

We’re sorry to see this review, as it does not reflect the delivery records or our communication with you.

All three items from your two separate orders have been confirmed as delivered by USPS. The deliveries were completed on August 4 and August 7. We have also responded to every message you’ve sent us, providing the USPS tracking information and confirming the shipping address on the orders.

We understand how frustrating delivery concerns can be, and we’ve done our best to provide clear and timely information throughout. We’re glad USPS has confirmed delivery of all three items and sincerely hope you’re able to enjoy your shirts.

Jessica
Official Band Shirts

Vurdert til 5 av 5 stjerner

Easy to use website

1. august 2026
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Svar fra Official Band Shirts

Thank you, Todd! We're glad you found our website easy to use. We appreciate your feedback and hope you enjoy your band merch order!

Jessica
Official Band Shirts

Vurdert til 1 av 5 stjerner

SCAM website

I ordered items and it's been a month past delivery. Is there a way to flag this store to it's complete shut down? I want my money back. It was meant to be for someone's birthday and has NOT arrived yet. I should've checked the reviews prior. DO not buy from this store. Please report until they shut down and get flagged. This is ridiculous.

2. juli 2026
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Svar fra Official Band Shirts

Hi Christina,

We're sorry to hear you're frustrated. We've checked your order, and our system shows that it has shipped and is currently in transit to Australia. International deliveries can occasionally take longer than expected due to customs processing and carrier transit times, but based on the latest tracking information, your package is still moving and should be delivered shortly.

We understand this delay is disappointing, especially since it was intended as a birthday gift. If you have any questions about your shipment or need additional assistance, please contact our support team—we're happy to help.

Michael
Official Band Shirts

Vurdert til 4 av 5 stjerner

Long processing times but beautiful quality

I got my order which was my original issue it took a really long time to arrive and scared me due to all the Reddit threads saying it wasn’t going to come but it did and it’s exceptional quality actually. It’s perfect so I can’t be that upset.

5. juli 2026
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Hi Jordan,

Thank you for updating your review. We're sorry the processing time caused concern, but we're so glad your order arrived and that you're happy with the quality. Our estimated processing time is provided at checkout, and we truly appreciate your patience and your support. Enjoy your new shirt!

Michael
Official Band Shirts

Vurdert til 1 av 5 stjerner

Poor Customer Service

Poor Quality T-Shirts and you only deal with an AI BOT named Lauren if issues arise. Customer Service is Non-existent. Never do business with any company that does not provide an "Actual" contact phone number to call. Very sad that a company treats customers so poorly. Many better options to do business with...Be Smart and you will get a more positive result.

17. april 2026
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Hi Tracy,

We're sorry to hear that your experience did not meet your expectations.

Official Band Shirts has proudly served customers for over 15 years, and we work hard to provide quality officially licensed merchandise along with responsive customer support. While we do not offer phone support, every customer inquiry is reviewed and handled by our customer service team.

We appreciate all feedback and remain committed to providing the best possible experience for our customers.

Michael
Official Band Shirts

Vurdert til 5 av 5 stjerner

Great quality and huge variety of…

Great quality and huge variety of different bands.

1. april 2026
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Svar fra Official Band Shirts

Thank you for your kind review! We're so glad you were happy with the quality of our merchandise and the wide selection of bands we offer. We work hard to carry something for fans of all kinds of music, so it's great to hear that came through. We truly appreciate your support and hope to see you back again soon!

Michael
Official Band Shirts

Vurdert til 4 av 5 stjerner

Great look on our DEF LEPP PYROMANIA…

Great look on our DEF LEPP PYROMANIA LADIES SHIRT AND ALSO GREAT RETURN TIME ⭐⭐⭐⭐

2. juli 2026
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Svar fra Official Band Shirts

Hi Ashton,

Thank you for the great review! We're so happy to hear you love your Def Leppard Pyromania ladies shirt and that your order arrived quickly. We truly appreciate your support and hope you enjoy wearing it. We look forward to serving you again soon!

Michael
Official Band Shirts

Vurdert til 5 av 5 stjerner

VERY GOOD QUALITY

1. juli 2026
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Hi Danielle,

Thank you so much for your review! We're thrilled to hear you were happy with the quality of your band merch order. We truly appreciate your support and hope you enjoy your new gear. We look forward to having you shop with us again soon!

Lauren
Official Band Shirts

Vurdert til 5 av 5 stjerner

Happy! The site is easy to navigate. The product line is fun to look through and you will always find something you want.

I found O.B.S. on line by chance. I've ordered twice now and everything went very good.

3. juni 2026
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Hi Steve,

Thank you for your fantastic review! We're so glad you found us and that both of your shopping experiences have gone smoothly. It's great to hear you enjoyed browsing our band shirt selection and found the site easy to navigate. We truly appreciate your support and look forward to helping you find even more favorites in the future!

Lauren
Official Band Shirts

Vurdert til 1 av 5 stjerner

Scam company - don’t buy from them

I wish they would give an option for zero stars. This company is complete and utter bull crap. I can’t wait for my bank to dispute the charges so I can get a refund. Don’t not order from here, especially through Walmart platform.

2. juli 2026
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We're sorry to hear about your experience.

According to the tracking information, your order was recently shipped. Please allow up to 24 hours for the USPS tracking system to reflect the latest scans and movement, as there can sometimes be a short delay before updates appear.

If your tracking still hasn't updated after that time, please reach out to our customer support team and we'll be happy to look into it for you. We appreciate your patience and the opportunity to help resolve this.

Jessica
Official Band Shirts

Vurdert til 5 av 5 stjerner

Easy to navigate

Easy to navigate

1. juli 2026
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Svar fra Official Band Shirts

Thank you for your review! We're so glad to hear you found our website easy to navigate. We work hard to make shopping for officially licensed band merch as simple and enjoyable as possible. We appreciate your support and hope to see you back again soon!

Jessica
Official Band Shirts

Vurdert til 5 av 5 stjerner

Site was easy to use

Site was easy to use, tons of selection to choose from and even got a discount on my order. Will def order again

1. juli 2026
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Svar fra Official Band Shirts

Thank you so much for your great review! We're thrilled to hear you found our site easy to use, enjoyed our wide selection, and were able to take advantage of a discount. We truly appreciate your support and look forward to having you shop with us again soon!

Lauren
Official Band Shirts

Vurdert til 1 av 5 stjerner

I have been waiting for my T-shirt for…

I have been waiting for my T-shirt for almost a month. The service is so unsatisfactory. I could not even upgrade my delivery options to ship through FedEx or UPS as I would have paid the extra charge. This is the worst experience just for a T-shirt. I’m not going to buy any more products from this company.

9. juni 2026
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Svar fra Official Band Shirts

Hello,

We're sorry to hear that you were unhappy with your experience.

Unfortunately, we were unable to locate an order associated with the information provided in this review, so we cannot verify the details of the shipment. We do, however, provide estimated processing times on each product page and an estimated delivery date range during checkout so customers can review the expected timeline before placing an order.

We currently offer USPS shipping services and do not offer FedEx or UPS shipping options at this time.

We appreciate your feedback and are always looking for ways to improve the customer experience.

Jessica
Official Band Shirts

Vurdert til 5 av 5 stjerner

The quality of the shirt was very good

The quality of the shirt was very good. The delivery leaves a lot to be desired.

2. juni 2026
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Svar fra Official Band Shirts

Thank you for your review, Robert!

We're thrilled to hear that you were happy with the quality of your shirt. We also appreciate your honest feedback regarding the delivery experience. While we're glad your order arrived safely, we understand there is always room for improvement when it comes to shipping and delivery.

Thank you for your support, and we hope to have the opportunity to serve you again in the future.

Jessica
Official Band Shirts

Vurdert til 1 av 5 stjerner

Ordered five, sent one, it’s wrong

Ordered five shirts. They sent one, and it wasn’t actually the shirt I ordered. “Ships 3-5 days” but the remaining shirts haven’t shipped after 8.

Edit: to clarify, the shirt that shipped to me was supposed to be a black tree in a green circle. What I got was cats dressed up as Star Trek characters. We’ll see what, if anything, arrives in the mail today.

31. mai 2026
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Svar fra Official Band Shirts

Hello,

Thank you for your feedback. We'd like to provide some clarification regarding your orders.

After reviewing your account, we found two separate orders. One was placed just 4 days ago and is still within the stated processing timeframe. The item ordered is marked on the product page as shipping within 5–10 business days, and an estimated delivery range was also provided at checkout.

Regarding your other order, we're happy to see that one item has already been delivered and that four additional items are currently scheduled for delivery today according to USPS tracking. These items shipped within the timeframe listed on their respective product pages. The remaining item is still being processed and is also marked with a 5–10 business day shipping estimate.

If you believe one of the items received is incorrect, please reach out to our customer service team and we'd be more than happy to look into it and make things right.

We appreciate your patience and the opportunity to serve you.

Jessica
Official Band Shirts

Vurdert til 5 av 5 stjerner

Fast shipping and very happy with my…

Fast shipping and very happy with my shirt

1. juni 2026
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Svar fra Official Band Shirts

Thank you for your review, John!

We're glad to hear your order arrived quickly and that you're happy with your shirt. That's exactly the experience we strive to provide for our customers.

We appreciate your support and hope to see you back again soon for more officially licensed band merch!

Jessica
Official Band Shirts

Vurdert til 1 av 5 stjerner

je ne recommande pas ils marquent…

je ne recommande pas ils marquent livre . livre en + a NY
alors que je reside en france
ils ne repondent plus aux mails ni sur leur insta ..
je n ai donc jamais recu la livraison c est une arnaque une fraude.
c est des voleurs

6. juni 2026
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Svar fra Official Band Shirts

We're sorry to hear about your experience.

After reviewing our records, we were unable to locate an order associated with the information provided in this review. The tracking information you referenced may indicate delivery to a processing facility or transit hub in New York before the package continues to its final international destination.

We respond to all customer inquiries via email and are happy to investigate any delivery issue. Please contact us with your order number and the email address used for the purchase so we can look into this further and assist you.

We take claims regarding non-delivery seriously and would welcome the opportunity to resolve this matter if an order was placed with our store. Thank you!

Jessica
Official Band Shirts

Vurdert til 4 av 5 stjerner

Bad reviews written too early.

I've read alot of bad reviews about them, and thought I was one of them. Their tracking is not accurate and shipping is slower than what they say. I got what I ordered, it wasn't too much longer. I'd say most, if not all of the reviews are written before the product arrives. My tracking said it had been delivered a week earlier, in the U.S., I live in N.Z. That might have something to do with it.

4. juni 2026
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Svar fra Official Band Shirts

Thank you for sharing your experience, Aaron.

We're glad to hear your order arrived safely and that you received exactly what you ordered. We also appreciate your understanding regarding the tracking updates.

For some international shipments, tracking can occasionally be confusing because packages are first processed through export facilities in the United States before continuing to their destination country. We understand how that can create concern, and we're always working to improve communication around the process.

Thank you again for your patience and for taking the time to update your review. We truly appreciate your support.

Jessica
Official Band Shirts

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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