I have to do a shout out to the customer service rep, Roberth. I was well taken care of trying to refund one of the products. So their customer service is outstanding. Kudos to them for taking care of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I tried to cancel within the 3 hour window - they said it was already shipped. To return is also a hassle- they make you jump through hoops then tell you there’s a 20.00 restocking fee. All around... Vis mer
Happy Greeting beautiful ANNA :D THANK YOU a million times for helping me today at Rejuvacare . YOU ARE EXTRAORDINARY in every beautiful way !!! Your caring and JOYful heart is truly felt beyon... Vis mer
Selskapet har svart
The Customer Service department with Rejuvacare has been extremely helpful. I had ordered one of their devices without realizing that I wasn't going to be able to use it, and I contacted them about r... Vis mer
Selskapet har svart
4,0
Bra
279 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It feels good when I use it,maybe in…
It feels good when I use it,maybe in time it will help me walk better.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for sharing your experience! We are so glad the device is feeling good so far. Consistent daily use is key and many of our customers start noticing meaningful improvements over time. We are rooting for you and hope you continue to see great results! RejuvaCare Customer Support
This company stands by their products.
This company stands by their products, and truly cares about people's well-being. When the shoulder device proved not to be helpful for me, Christian jumped right on it to refund my purchase. I was shocked that a company like this cared so much! Very rare these days. I am forever grateful to Christian and Rejuvacare for renewing my faith in Humanity.
Debra Blakely
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you so much for your heartfelt words, Debra! We are so glad Christian was able to take care of you and provide the resolution you needed. Your kind words mean the world to us and we will make sure to pass them along to Christian. We truly appreciate your trust in RejuvaCare and hope to have the opportunity to serve you again in the future. RejuvaCare Customer Support
I’m so very happy with the great…
I’m so very happy with the great customer service received from several team members, especially Sherman.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you so much for the kind words! We are thrilled to hear you had a great experience with our team. We will make sure to pass along your feedback to Sherman. We truly appreciate your support! RejuvaCare Customer Support
Terrible service when it comes to…
Terrible service when it comes to returns.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for your feedback. We are sorry to hear your return experience did not meet your expectations. We would love the opportunity to make this right for you. Please reach out to us at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) and we will be happy to assist you. RejuvaCare Customer Support
Poor customer service…
Company refused to allow return of 2 Triple Method Shoulder Messager (1 used, 1 unused) which did not provide relief. Was told I had to wait until July before I could return (I called them at the beginning of May) I also believe they are charging $42.50 for a service I have never used. Would like a return and refind of all charges. Want to return 1 used and 1 unused shoulder devices for credit. Please provide return information.
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for sharing your experience and we sincerely apologize for the difficulty you encountered. We want to make sure this is resolved for you as quickly as possible. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) and reference this review so our team can look into your return and membership charges right away. We are committed to making this right for you. RejuvaCare Customer Support
I was panicking because I didn’t
I was panicking because I didn’t receive my purchase. I received a message that my order was delivered on a Saturday. I didn’t have anything on my porch. I immediately try to call but didn’t have contact information.
So I reached out to the company. No a good feeling when you can’t reach customer service..
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for sharing your experience and we are sorry to hear about the stress this caused. We are glad you were able to reach out and hope your situation was resolved to your satisfaction. We hear your feedback about accessibility and want you to know our team is available by phone at +1 302-261-9613 and by email at support@rejuvacare.com seven days a week. We appreciate your patience and hope to serve you better going forward. RejuvaCare Customer Support
Great Customer Service
Great Customer Service! I had a problem with the charges for your product unrelated to Rejuvacare involving my bank. Due to some issues with the bank and the charges I reached out to your Customer Service and a delightful person, named Maira promptly responded even over the weekend and was able to resolve the issue to my satisfaction completely so I could resolve the issues with my bank. This is the type of customer service that encourages customers to do business and continue doing a business with at company.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you so much for sharing your experience! We are so glad Maira was able to assist you promptly and help get everything resolved to your satisfaction. We will make sure to pass along your kind words to her. We truly appreciate your support and look forward to continuing to serve you! RejuvaCare Customer Support
Received 2 foot massage units
Received 2 foot massage units. Neither would charge only received an LL on the display. Was informed to send a video and never received a call back. Also received a leg message unit that would not charge. Called and was given the option of them sending replacement units, upon receipt back to them or a Refund. I opted for a Refund and was informed that I was responsible to return their defective merchandise. Don't waste your money and it cost me $18.00 to send their "Trash" back to them and now I have to hope that I get a Refund for the monies I laid out. I was really hopeful at receiving the benefits to my body, as was relayed in their Video. Quality control is obviously an issue. I guess you get what you pay for. Don't waste your hard earned money on these products!
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you encountered with your devices and we sincerely apologize for the frustration this has caused. This is not the experience we want for any of our customers. We would love the opportunity to make this right for you. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) so we can address your concerns personally. RejuvaCare Customer Support
Maria - helpful
Maria was very helpful in resolving my issue.
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for the kind words! We are glad Maria was able to help resolve your issue. We will make sure to pass along your feedback to her. RejuvaCare Customer Support
Derling was knowledgeable and efficient…
Derling was knowledgeable and efficient he walked me through the set up process and was able to troubleshoot and get my RejuvaCare belt working
He also followed up with a video explaining the uses, which was extremely helpful
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for the wonderful feedback! We are so glad Derling was able to walk you through the setup and get everything working for you. The extra follow-up with the video is exactly the kind of service we strive to provide. We will make sure to pass along your kind words to him. Enjoy your RejuvaCare belt! RejuvaCare Customer Support
This is a dishonest foreign company…
This is a dishonest foreign company that looks to exploit seniors. They are one of the worst
They will bill you for product NEVER SHIPPED
This company is bad news looking to rip off seniors
3. juni 2025
Anmeldelse skrevet uten oppfordring
Adam did a fantastic job handling
Adam did a fantastic job handling
My refund for a subscription.
Thank you, Adam!
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Thank you for the kind words! We are so glad Adam was able to take care of your refund smoothly. We will make sure to pass along your feedback to him. RejuvaCare Customer Support
Daniela made the difference
Daniela made the difference. She was very helpful and professional.
27. mai 2026
Anmeldelse skrevet uten oppfordring
Nathan listened to our concerns and…
Nathan listened to our concerns and took care of our questions and concerns. I wish all customer service people were as understanding as Nathan.
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Hello Craig, Thank you for sharing your feedback.
We’re glad to hear that Nathan was able to listen to your concerns and assist you effectively. It’s great to know your questions were taken care of and that you had a positive experience with the support provided.
We will make sure your feedback is shared with Nathan and the team. If you need any further assistance, please feel free to reach out.
Your Agent Cris
Your Agent, Cris, was very helpful and very understanding of the problems I had with the original product presentation and sales pitch. I almost felt that I was being scammed top purchase other products such as vitamins along with the Back Massager. So I cancelled the order with my credit card company. THEN the product was shipped to me and it works well!
NOW the full price was refunded and I wanted to pay for it with a check and not a credit card that could be scammed.
SO, Cris was very helpful in discussing my problem with her superiors and coming to the resolution that after my problems they said I could keep the product as a complimentary gift.
SO, with all of these things happening I am very happy with the product and the personal service that the company allowed in my case.
Many Thanks to Cris and Rejuvacare!
Gene Davidson
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Hello Gene,Thank you for sharing your experience and feedback.
We’re glad to hear that Cris was able to assist you, understand your concerns. It’s also great to know that you are now happy with the product and the outcome provided.
We truly appreciate your kind words and will make sure your feedback is shared with Cris and the team.
tried to buy lymph foot massager on…Rejuvacare
I tried to buy lymph foot massager on site after infomercial ad in People magazine. Site offered 1 unit for $34.99 which I put in basket and proceeded to check out but instead taken to new offer for calf massagers and then a thank you for your order for 2 foot massagers and 2 calf massagers for a total of $228.00 on my card.
I immedately contacted my bank and Rejuvacare who told me my order has already shipped (5 minutes) I sent numerous emails to company to cancel but they will not so I cancelled my credit card, These people are commiting fraud. Do not trust!
5/26, 5 days after the bogus charges I have received a full refund from this company' this has been a stressful experience but bc of trustpilot I received this refund. I will now be very wary of offers that sound like and are too good to be true.
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Hello Barbara, We’re sorry to hear about your experience and understand how concerning this must be, especially with the unexpected changes during checkout and the charges made to your card.
We take these matters seriously and will look into your case further to ensure it is properly reviewed and addressed.
For additional assistance, please also contact our customer support team directly so we can further assist you and review your order details in more depth.
Kernel was perfect..
Kernel was perfect... she was patient and listened to my questions regarding billing issues. She then handled everything and followed up to confirm everything we discussed and agreed to...totally impressed and satisfied.
Thanks Kernel
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Hello Sam, Thank you for your kind feedback. We’re glad to hear Kernel was able to assist you patiently and thoroughly with your billing concerns.
We truly appreciate you taking the time to share your experience, and we’re happy everything was resolved to your satisfaction.
If you need any further assistance, feel free to reach out anytime.
Nathan was extremely helpful and…
Nathan was extremely helpful and efficient. Excellent person and willing to listen and help. Great employee!!!!
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Hi, Thank you for the great feedback. We’re glad to hear Nathan was helpful, efficient, and attentive throughout the interaction. We’ll make sure this recognition is shared with him.
It was a horrible experience
It was a horrible experience. I ordered the rejuvenating shoulder, but they charged me twice. I then noticed I was charged twice for a knee, which I never ordered or received. So now, a total of 4 payments. I only ordered the shoulder because, as a health care professional in alternative care, I wanted to assess if my patients could benefit from it. I had to claim my card for FRAUD, pay for a new card, and my bank looked into it and reversed charges to me. They told me Rejuvacare is a scammer. The one shoulder I have, I trashed it. They are no good! Sharon
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
We’re very sorry to hear about your experience, Sharon. We understand how upsetting it must have been to see unexpected charges and to go through the process of disputing them with your bank.
We take concerns like this seriously and we are making sure that charges are communicated and processed to ensure clarity and accuracy moving forward.
We would like to look into the charges in detail, discuss what happened, and gather your information so we can properly investigate and assist you further.
Please contact us at your earliest convenience. Our customer hotline is available Monday to Sunday, from 9AM to 6PM EST at +1 302-261-9613, or you may email us at support@rejuvacare.com.
Regards,
RejuvaCare Customer Support Team
Proceed with caution
Proceed with caution! This company automatically put me on a subscription for monthly charges when all I wanted was the device. As for the device that t is not well engineered and works only sparadocily.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Offer Rejuvacare
Hello, We’re sorry to hear about your experience and understand your concerns regarding the subscription charges and the device performance.
We’d like to look into this further and help resolve the issue for you. Please share your details so our team can properly review your case.
You can also reach our customer hotline Monday to Sunday, 9AM to 6PM EST at +1 302-261-9613 or email us at support@rejuvacare.com.
Regards,
RejuvaCare Customer Support Team
Dette er Trustpilot
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Lær om anmeldelsesprosessen på Trustpilot.
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