OctoclassicAnmeldelser 

459
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve now ordered 3 items for my Merc r129. Seat switch surrounds, window scrapper rubbers. And internal wing mirror covers all have been perfect, am waiting for leather seat base cover, but am sure wi... Vis mer

Vurdert til 5 av 5 stjerner

Servicio muy rápido y eficaz, producto de alta calidad. Además, Kamil me trató como a un cliente de verdad cuando tuve un problema menor con una pieza, y me solucionó el problema de forma rápida, sin... Vis mer

Vurdert til 5 av 5 stjerner

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... Vis mer

Vurdert til 1 av 5 stjerner

Würde lieber null Sterne geben. Solche verbrecher! Sehr schlechte nachgemachte Kopien, Ware am 06.09.2023 zurück gesandt (ist nun mehr als 3 Wochen her) , angeblich ist der Artikel seit drei Wochen... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

3D printed spare parts for classic cars


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

459 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(459)

45 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Świetna firma

Świetna firma! Produkty tak dobrze zapakowane ze byłem pod wrażeniem. Pierwszy raz widziałem tak solidnie zabezpieczone produkty.
Bardzo szybka wysyłka, bardzo dobry i szybki kontakt ze sprzedawcą.
Szczerze POLECAM firme Octoclassic!

13. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kamil made all my purchases from…

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. The products (burlwood interior pieces) were perfectly crafted and beautiful. Every custom piece fit just right! Not one complaint. And other Mercedes owners ask me where I bought them from. And as far as I know - OctoClassic are the only ones handcrafting these interior pieces for Mercedes. So if you want your Mercedes interior to look more luxurious then stock - then contact OctoClassic! They will upgrade your vehicle with their custom interior pieces. Thank you OctoClassic & yes you also Kamil🙏

25. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company and products!

Great company, great products! Fast replies on any issues at all: positive feedback from
the helpdesk! Their youtube videos help with assembly! Delivery time depends on the products configuration.

7. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered parts several months ago which…

Ordered parts several months ago which where delivered, no mention of them being based in Poland until you get a customs bill several days after the order.

Parts have been returned as they were incorrectly ordered and now after around 3 months they have arrived back in my desk as they haven’t accepted delivery of the return. We are just after a refund for the purchase as agreed by email before returning them at my expense

Edit: the customer service on this one is awful, the cost of the goods is sub £140 and have been sent to Poland and back for the return with a label saying you don’t claim the package on it, not sure how you can say it’s not been returned.

The cost of the goods to yourself is probably negligible but you won’t move on your set in stone “returns process” even if I have proven they were returned.

One assumes you had some sort of notification of the package as it’s clearly had an attempted delivery and been kept at the Post Office Depot for a period before returning it to the UK. Good customer service would by now have sorted a refund and written off/paid for the postage to return for a second time? As a Bodyshop/restoration business we may have used you again if th in bags had been sorted rather than digging in your heels.

5. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Octoclassic

Svar fra Octoclassic

Thank you for your feedback.

We would like to clarify that all details were clearly explained to you via email. Your return package was never delivered to us, and we have not refused any delivery. There was no mistake made on our part at any stage of this process.

As previously communicated, a refund can only be processed once the returned goods have been received. Unfortunately, this has not happened.

While we respect every opinion, we kindly ask that reviews reflect the actual facts rather than emotions. A negative review will not change the reality of the situation, nor our refund policy.

Best regards,

Vurdert til 1 av 5 stjerner

I WOULD GIVE 0 STARS IF I COULD

I WOULD GIVE 0 STARS IF I COULD
COMPANY NOT IN THE UK AS STATED
LONG DELAY ON SENDING ITEM AND AFTER TELLING NOT TO SEND THEY SENT IT ANY WAY
TOLD ME ACCOUNT IS CLOSED AND CLAIM FROM MY CARD PROVIDED
YOU HAVE BEEN WARNED!!!!!!!!!!!!!!!!

24. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Octoclassic

Svar fra Octoclassic

We’re sorry to hear about your dissatisfaction.

For transparency: the order was processed and shipped shortly after it was placed. We received your request to cancel only after the parcel had already been collected by the courier — at that point, unfortunately, we were unable to stop or recall the shipment.

As explained in our messages, carbon parts are made to order and require a longer lead time (up to 24 working days), which is stated clearly on the product page. We understand this may cause frustration if expectations differ, but we’ve kept you informed throughout and acted according to standard procedure.

Of course, if the parcel is not collected, it will return to us and a refund will be issued in line with our return policy.

We’re always available to assist and resolve matters fairly, but we will not accept threats or misinformation.
Thank you for your understanding.

— Octoclassic Team

Vurdert til 1 av 5 stjerner

I Didnt received my order

I Didnt received my order . Im still wating for one month !

21. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Octoclassic

Svar fra Octoclassic

Hello,

Thank you for your review. We'd like to clarify the situation.

Your order was shipped just one day after being placed. Unfortunately, DHL has encountered an issue with the delivery, which is beyond our control.

We’ve already opened an official investigation with DHL, and we’ve been keeping you informed throughout the process. However, DHL also needs time to respond, and we’re currently waiting for their update.

As soon as we receive any information from DHL, you will be immediately informed as well.

We understand your frustration, but in this case, the delay is not due to our handling — it is an issue with the external courier service.

Thank you for your patience,
Octoclassic Team

Vurdert til 5 av 5 stjerner

Amazing parts

Amazing parts, perfect quality just like oem if you need of the parts they offer don’t hesitate and try it by yourself that it’s great

10. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

BMW Z3 Roadster Türgriff innen…

BMW Z3 Roadster Türgriff innen Fahrerseite

Schnelle Lieferung mit Liefer-Verfolgung.
Türgriff passt perfekt!
Nur die alten Schrauben mussten durch M34-Gewinde-Schrauben ersetzt werden!
Ich bin begeistert 🤩
Herzlichen Dank!

21. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service and great product

I must say well done and thank you, would highly recommend Octoclassic based on my experience. I ordered some seat buttons for my Porsche Boxster and the whole transaction from placing the order to receiving the items was fantastic. Great immediate communication, kept updated on shipping (Poland to UK) and item arrived as described and fitted perfectly.

9. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Czekam już trzy tygodnie i paczka nadal…

Czekam już trzy tygodnie i paczka nadal nie została wyslana

22. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Octoclassic

Svar fra Octoclassic

Dzień dobry,

dziękujemy za pozostawienie opinii. Przepraszamy za wszelkie niedogodności związane z czasem oczekiwania. Pragniemy uprzejmie wyjaśnić, że paczka została wysłana po około dwóch tygodniach od złożenia zamówienia. Czas ten obejmował również weekendy oraz dni świąteczne, które były wolne od pracy, co miało wpływ na wydłużenie terminu realizacji.

Staramy się zawsze jak najlepiej informować o szacowanych terminach i dołożymy starań, by w przyszłości cały proces przebiegał jeszcze sprawniej.

Dziękujemy za cierpliwość i zrozumienie. W razie dodatkowych pytań pozostajemy do dyspozycji.

Vurdert til 1 av 5 stjerner

They say parts are so good "even your grandson won’t need to worry about them again"

- Ordered a set of jack cover caps for my R170 Mercedes on December 2
- Received the wrong parts over a month later
- Customer service guy Kamil was quick to answer phone calls and emails. Wrong parts returned at my expense
- Later received the correct parts but while mounting one on my car, it broke (3D printing material they use is far more ridgid than the flexible material the original is made of). The tab that broke off is paper thin
- Contacted Kamil (this was early February), he was quick to reply and promised to re-engineer the part so it was actually fit for purpose
- Returned 3 of the 4 parts (at my expense) as I expected a quick resolution and would return the one that was on my car once it was all resolved
- contacted Kamil for a status on the parts in late April. He was quick to respond. Copied straight from the email: "My friend is still working on something with fixes/corrections, testing various solutions and technologies to make it better, it's hard for me to say how much longer it will take him"
- I contacted him again to stress the fact I have wasted a whole lot of time and my patience was not unlimited. I asked how long Kamil thought it was reasonable for me to wait
- I received no reply and he was no longer answering his phone

If are willing to purchase a car part and wait several months to receive one that is fit for purpose, Octoclassic is for you. Otherwise, give them a pass!

Original R170 jack covers from eBay are roughly the same price per part (and you don't need to buy a full set of four) but as they state on their website "even your grandson won’t need to worry about them again". So it all sounded good to me. It wasn't.

Note: Octoclassic is still selling this part despite acknowledging the defect in design. I would guess the same part for other Mercedes models suffer from the same defect. All the Mercedes I own would have the same flaw unless Octoclassic has enhanced the design as they had promised me they would do R170.

23. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good customer service

Good store interface, fast part manufacture and shipping. Part was found not fitting as should. Part was not a straight copy from my original part and was created from a more general design. Customer service was quick to respond and we resolved the issue with 100% satisfaction. I was in a hurry to finish the project and got a replacement elsewhere.

18. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Schnelle Lieferung

Schnelle Lieferung, Teile sehr passgenau. Es geht um eine Lautsprecherabdeckung für einen Mercedes /8
diese gibt´s als OEM seit Jahren nicht mehr. Hier bin ich fündig geworden, Preislich sehr angemessen und die Qualität steht dem original nicht nach. Gut es ist ein Plastikteil nicht aus Metall aber das ist nicht wirklich relevant. Farbe hat nicht gepasst, das konnte allerdings mit einer passenden Farbe aus der Sprühdose korrigiert werden.

30. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good Quality

They are very nice and helps you really fast , got my w201 control panel bracket it looks stunning. Can't wait to fit it in !!

27. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great products!

Only lose a star for being a little more expensive because it's overseas. This is to be expected, but if I'm looking at multiple sellers, that's going to be a factor. Other than that, great products, work perfectly to replace the broken ones, when installed by a professional.

26. desember 2024
Anmeldelse skrevet uten oppfordring

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