North West Timber Treatments - Ashton-In-MakerfieldAnmeldelser 

From ordering online to delivery the whole process was so easy. The staff kept me updated with my order via email and on the day of delivery rang me back after I contacted them asking for a delivery time.
The driver came on time, was so nice and accommodating. A lot of delivery drivers just do what they need to do, but this driver was so nice and chatty, even though he never stopped unloading. No idea how he got up and down from the wagon in the heat, but he did without blinking an eye. Will definitely be ordering again from the Ashton depot in the near future. Brilliant customer service 👍🧱🧱🧱

Ordering and delivery was swift and easy. I ordered decorative stone for my garden and was expecting to be home on delivery day. Unfortunately that changed due to work commitments about an hour after I had placed the order so I called the Ashton In Makerfield branch. It was no trouble and they were happy to deliver without me present. The next day I received a call from the delivery driver, there was no issue he just wanted to know where would be most convenient for me to have the load left. Other well known companies in the past have appeared not to be too bothered what happens after they get your money but not the vase with NWTT. Their prices are good value and customer service is excellent. I wish I had taken note of the names of the two lovely people that helped me so I could mention them but I am sure the whole team are of the same ilk - Thank you so much

Great service - really friendly driver.
Would recommend this company for value for money and quality of products.

I ordered a load of C24 150 x 50 as I needed high grade, kiln dried wood to enable me to construct with precision.
Most of the wood that I got delivered was absolutely saturated as it had just come out of the pressure treatment.
Even the delivery driver noted the wood was very wet as it was very heavy.
Was is the point of me ordering high grade kiln dried wood if you send out soaking wet wood?
This makes it difficult to work with and is then prone to shrinking and twisting as it dries out.
When I ordered the wood I even requested the wood to be dry.
I would of sent it all back but this would of meant delays that would put the project behind schedule.
I will not be using NWTT again and would advise anyone who wants dry wood to do the same.

Thank you! NWTT. Big job at home, was advised on what to use and price great. What impressed most was the enthusiasm of people I dealt with (Andrew Simm and Gaz M.) a refreshing change. Will be using again and will always recommend. Cheers. Paul. Robymill.

ordered Levingtons manure 8th feb, told delivery 13th Feb. After many calls chasing delivery, finally got delivered 4th march - just 4 bags Levington and 4 very much cheaper bags of poor quality manure which I refused. They stated they only had 4 bags, despite it still being 'in stock' on the website and I told them I would have collected 4 bags rather than pay £9 delivery for 4 bags. Told I would get a refund and they would look at delivery charge. had to chase a refund for over 3 weeks with numerous calls and emails, each promising to call me back but didnt. Only when I stated I would take legal action did they actually provide refund but did not refund delivery charges, or for the inconveniece of having to chase with numerous calls and hassle over a 7 week period. Refund was not sent on date specified date so again had to chase this, and the final call call Jimmy sarcastaically said 'I told you I'd phone you back didnt I', then promptly slammed phone down. Terrible customer service and no explanation why it took over 3 weeks for refund. Have used NWTT for several years but wont buy again and I won't recommend.

Delivery schedule and timing was exactly as asked for and the delivery guys were helpful. Good price. Only gripe was that one of the timber posts was in pretty poor condition - as I didn't use it for 2-3 weeks after delivery I didn't complain but would recommend check everything at the time of delivery.

Great customer service and delivery

Used on a few occasions and would recommend to anyone. Always a good price and a good quality product as well. The delivery driver was very helpful and friendly, couldn’t ask for a better service

Once again, I have to sing the praises of this marvellous company. I purchase timber once or twice a year, delivered, and the website is so easy to use, ordering materials trouble free, payment swift, delivery date selection is simple and a delight to use. Delivery drivers are always friendly and helpful, highly recommended.

Northwest timber delivery spot on time and the driver was so helpful he got the large bags as near to the back of the property as he could delt with them a few times now and every time they have been so helpful. Thank you.

They were on time delivery was way quicker than other timber merchants Price was good for Quality timber panels

Good service and massive stock levels. The guys are very helpful and the delivery drivers will do anything they can to help

Easy ordering system. Had to wait for delivery but when it was delivered it arrived early. . Driver pleasant and helpful.

Great service, easy website ordering service,brilliant delivery service thanks

Always a pleasure doing business, efficient, courteous and very helpful. From forklift to sales staff top notch

Great prices & always helpful.

Very helpful and pleasant delivery person.

Great service, with a reasonable delivery cost. Driver was helpful on delivery. The wood was of great quality nice and straight