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North West Office Furniture Anmeldelser 

295
•
TrustScore 5 av 5

4,8

Forhandler av kontormøbler
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

NWOF have become our go to supplier for office chairs and they are simply amazing, next day delivery to all parts of the country and not to mention the high quality of the product. Highly recommend... Vis mer

Vurdert til 5 av 5 stjerner

I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Vis mer

Vurdert til 5 av 5 stjerner

Placed my order through Facebook, was very surprised on how quick the delivery was six chairs and 4 bar stools ordered all half priced was very inpressed in the quality will definitely recommend this... Vis mer

Vurdert til 4 av 5 stjerner

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Vis mer

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Informasjon om virksomheten

  1. Forhandler av kontormøbler
  2. Møbelgrossist
  3. Forhandler av kontorutstyr

Skrevet av virksomheten

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(295)

43 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Ordering was straightforward

Ordering was straightforward, and the delivery was prompt and efficient. When I had a question, the customer service was outstanding. The chairs I bought are of exceptional quality.

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional Customer Service

I placed an order for 3 Harland barstools on Sunday 4th January. Within an hour of placing the order Rebecca from sales at NWOF replied to me informing me that I had potentially ordered the wrong barstools for domestic use due to their 750mm height. She suggested that I check to avoid a returns fee plus a re-stocking fee. This proved to be correct, and Rebecca promptly processed the cancellation of my order and full refund. This was all conducted on the evening of Sunday 4th January. In my opinion an above and beyond customer service. Based on my experience I would not hesitate to use NWOF again in the future should they have the product I need.

4. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Poor Delivery Service.

It would much improve the customer’s experience if you employed a carrier who treated them as a human being rather than a robot. Personally I objected to being informed of a provisional delivery date, without any proposed time slot, and then required to reply within a very short time or have the proposed date altered. It made for a stressful experience both before and at the time of delivery. Try using a reputable delivery company that can give a firm date and time - and then stick to it.

26. november 2025
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Svar fra North West Office Furniture

Hi Ted,

Thank you for your review. First of all we’re sorry to hear that you were not satisfied with the delivery service. These items are made and shipped directly from the Bisley factory and as such we have very limited control over the delivery service and carriers used. That being said we are naturally disappointed to hear you were not happy with the service as this is the first time we’ve had feedback like this regarding this type of delivery.

When orders are placed for Bisley items an email is sent usually within 48 hours with an estimated delivery date, this email was sent on 3rd November with an estimated date of 29th November - 1st December. Looking at the system the order was indeed delivered on 1st December and Furdeco would usually contact the end user prior to delivery to confirm the date scheduled is suitable. This admittedly can be done via text when a mobile number is provided and is an automated system unless there is no response from the end user at which point Furdeco/Bisley would make us aware and we would then attempt to contact the customer directly to arrange delivery. It does however look like Furdeco tried to call five times prior to the delivery being confirmed via text.

The carriers will plan routes in advance and delivery slots may fill up which is why there may be a window in which suggested delivery dates need to be confirmed/rejected but we would not expect there to be an unreasonable time limit on responding to this. We have reached out via email to ask for a bit more information so we know exactly what the issues were with this delivery. Feedback like this is taken very seriously and this will be reviewed internally and with the other parties involved.

Our sales office is open Monday-Friday and our team would be more than willing to assist with issues like this by getting in touch with the carriers on your behalf if we are aware of potential delivery issues at the time.

We await your response to our email so we can look into this further for you.

Kind regards

The NWOF Team

Vurdert til 5 av 5 stjerner

Great delivery experience

The delivery was very quick and the agent communicated clearly about delivery expectations. I also love the product and found it's a perfect fit for my home office.

24. november 2025

Dette er Trustpilot

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