Novus Property Solutions Anmeldelser 

211
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely brilliant team, fantastic communication and the job was done to a high standard. Can't fault them and they always left everything as tidy as possible

Vurdert til 5 av 5 stjerner

Just had a kitchen remodel, I cannot praise the team who came for the planning stage and the tradesmen who completed the work. I was consulted about my needs and layout. I was informed on a daily bas... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had a complete refurb carried out recently which included new windows and doors,kitchen, bathroom and cloak room. Really pleased with finished result, everyone worked hard, cleaned up after and respe... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

If there was a zero or minus option I would select it. Bathroom replacement works. Long list of problems. Installation of a shower unit, left with water pooling on other end of base to the plug... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bygg, anlegg og produksjon

Skrevet av virksomheten

Novus Property Solutions is a leading fast track fit out, refurbishment, maintenance and retrofit company, dedicated to delivering high-quality services across a wide range of sectors. With a rich 127-year history, Novus has established itself as a trusted partner for clients seeking excellence in property maintenance and improvement.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

211 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(211)

68 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent work!

The workmen were very good, considerate, pleasant, courteous and worked hard. They always tidied up after they finished and the job was well done. I'm pleased with my new kitchen and pleased with the company Novus. I definitely recommend them. They always kept me informed of everything and was always checking on the work that had been carried out. Well done to all and Thankyou.

2. april 2026
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Thank you for taking the time to leave this feedback will make sure it is passed on to the team involved

Vurdert til 5 av 5 stjerner

Bathroom works

All of the members of the group were very friendly. They were as quick as possible to carry out the work and very efficient. I'm very happy with the end product : )

1. april 2026
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Thank you for taking the time to leave this feedback. We will make sure it is passed on to the team involved.

Vurdert til 5 av 5 stjerner

Absolutely amazing work and very…

Absolutely amazing work and very friendly the work men we had doin our bathroom did the work to a very high standard would allow them to do more work in our property for sure

31. mars 2026
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Thank you for taking the time to leave this feedback. We will make sure it is passed on to the team involved.

Vurdert til 5 av 5 stjerner

Fantastic worked with me to design my…

Fantastic worked with me to design my kitchen and I am happy with the work thats being done. Very well mannered and answered all questions.

30. mars 2026
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Thank you for taking the time to leave this feedback, we will make sure it is passed onto the team involved.

Vurdert til 1 av 5 stjerner

Not good

Can never get hold of anyone by phoning and turned up late to survey kitchen after asking me to fit them in, so wasted a morning when I have things to do , and know got to wait in again. Plus when pointed out that the law states they have to pay £25. compensation for missed appointments she hung up how professional. So know I will inform council I will not be having the kitchen refit as I have mental health problems and can do with out this aggravation at the moment

11. mars 2026
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Svar fra Novus Property Solutions

Thank you for sharing your feedback. We take all concerns seriously and want to understand this matter in more detail. To help us investigate and identify the relevant area, please email our Customer Service team at customer.service@novussolutions.co.uk. We appreciate your time and look forward to resolving this promptly.

Vurdert til 5 av 5 stjerner

Great team

Great team, special thanks to Jacob(finish), Joe(floor), Chad(decorate), Luke(team ldr) and George (site manager). All really friendly,also Jacob & George both went above and beyond for us. Really happy with the final results also. Huge thanks to the whole team.

17. februar 2026
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Thank you for taking the time to leave this feedback. We will make sure it is passed onto the team involved.

Vurdert til 5 av 5 stjerner

I would highly recommend novus

I would highly recommend novus , i was contacted every day , they let me know who was coming and what work would be done , the workforce was very polite and hard working , they left me no mess , im left with a lovely bathroom , more than happy with it , the workers respected my home , i thank them all for a great job they have done , 10 out of 10

9. februar 2026
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Thank you for taking the time to leave this feedback. I will make sure it is passed on to the team involved.

Vurdert til 5 av 5 stjerner

New Windows installation

Had new windows installed today by a fantastic team, very efficient, cleanliness impeccable and very efficient and polite. Thanks

6. februar 2026
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Thank you for taking the time to leave this feedback, we will make sure it is passed onto the team involved.

Vurdert til 5 av 5 stjerner

I have had novus property solution in

I have had novus property solution in installing a brand new kitchen for Newark and Sherwood. Helen has been fantastic in messaging me daily who is coming and checking in. The workmen have been amazing they have worked quickly and have met the requirements they have regarding my health issues. I couldn't have had the best set of workmen in doing my kitchen.

21. januar 2026
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Thank you for taking the time to leave this feedback. We will make sure it is passed on to the team involved.

Vurdert til 5 av 5 stjerner

I had a full kitchen refit with novus

I had a full kitchen refit with novus my kitchen looks amazing from start to finish Robyn and Jordan made sure everything run smooth. The kitchen was completed in 7 days any problems I had if any they were resolved straight away with no hesitation all of the team were professional and polite would definitely recommend to anyone going forward thanks again

15. januar 2026
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Vurdert til 5 av 5 stjerner

Proffesional Team

I'd like to thank the lovely manager, Robyn, who is very professional, and every step was planned meticulously. The kitchen renovation went very smoothly, without any problems, and with exceptional precision. The employees are very professional and meticulous, carrying out their work very quickly and efficiently, always helpful if you need anything extra, and very friendly. I'm very satisfied and I definitely recommend this company
.. GUYS You're wonderfu..Massive Thank you

23. januar 2026
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Thank you for taking the time to leave this feedback. We will make sure it is passed onto the team involved.

Vurdert til 5 av 5 stjerner

Amazing kindness & support

Carlisle Branch - Social Value Team

Provided amazing kindness & support for Carlisle Foodbank. Helping support the local community. Truly grateful for their support.

13. januar 2026
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Vurdert til 5 av 5 stjerner

Novus Newark and sherwood

Novus Newark and sherwood were absolutely brilliant, clean, tidy. Professional at all times with dedicated trades people. Excellent communication and respect forbus and our home.

16. desember 2025
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Thank you for taking the time to leave this feedback. We will make sure it is passed on to the team involved.

Vurdert til 1 av 5 stjerner

Treat there staff like idiots good job…

Treat there staff like idiots good job if your not a yes man 👍❌

11. juli 2025
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Svar fra Novus Property Solutions

Thank you for sharing your feedback. We take all concerns seriously and want to understand this matter in more detail. To help us investigate and identify the relevant area, please email our Customer Service team at customer.service@novussolutions.co.uk. We appreciate your time and look forward to resolving this promptly.

Vurdert til 5 av 5 stjerner

Absolutely delighted !! ❤️

I rent a home from Newark and Sherwood District Council and Novus finished my whole kitchen re- fit today! Im in love with the colours and style of the kitchen, very modern and well designed for family life. The work crew kept us updated every step of the way, keeping in contact every day to tell me in advance who was arriving and what job they would be doing. They were fast and tidy and friendly and it all went so smoothly. Thankyou Novus, its been a pretty hard year for me healthwise and this just made my year! Would give 10 stars if i could!

11. desember 2025
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Thank you for taking the time to leave this feedback. We will make sure it is passed to the team involved.

Vurdert til 5 av 5 stjerner

Kitchen renewal/upgrade

Had my kitchen upgraded :-
Re plastered-new electrics-full kitchen fitted-flooring re-boarded and new flooring. Everything went smoothly, work men were professional and friendly. Cleaned up after themselves. Really pleased with end result.
Cannock staffs

26. november 2025
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Vurdert til 5 av 5 stjerner

Amazing kitchen gets everything done…

Amazing kitchen gets everything done quick helpful workers

8. desember 2025
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Thank you for taking the time to leave this feedback. We will make sure it is passed over to the team involved

Vurdert til 5 av 5 stjerner

The gentlemen were very nice and…

The gentlemen were very nice and polite, they were also very helpful and explained all the catches on each window. Dust sheets were used to protect flooring and I think they done it in good time too I was surprised

2. desember 2025
Anmeldelse skrevet uten oppfordring
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Thank you for taking the time to leave this feedback. We will make sure it is passed over to the team involved

Vurdert til 1 av 5 stjerner

Don't do it!!!!

I had a problem with my front door so arranged with my Housing Association for someone to come and have a look. So between 9.30am & 2.30pm the joiner was meant to attend. At 2.27pm thinking the joiner wasn't coming I got into my pjs then the buzzer went. It was the joiner from Novus who is 6ftish. So he looked at the door and said I had had the DOOR KICKED IN!! I asked why he didn't text or call he TOLD me that he doesn't do that and took his phone out and began strolling through his messages. Now I have had phone calls or texts from electricians or plumbers to say that they are on there way which is great! He told me what he was going to do and I asked "Is this a make do and mend repair?" and he said yes. I told him I didn't want that kind of repair and told him to leave!! I could feel my tears coming. I was so upset. I received a garbled voicemail from the company which was very aggressive!!!!!
I phoned the housing association again to arranged for the repair to be done again and was advised that the times would be the same. Again this joiners number appears. So I waited and waited until I was so anxious and in tears at about 1.15pm to phone the housing association again. Another appointment was made and yet again this joiners number appears.
HARASSMENT ISNT WHAT I AM LOOKING FOR!!!!!
I contacted my Housing Manager Alison who arranged for a different joiner to attend. I got the "Make Do And Mend" repair. Alison is an absolute superstar and don't know what I would do without her. 🌟

I am now getting a replacement boiler from Novus and guess what??? This Joiners Number has appeared on my phone!!!!!!
He makes me so anxious!!!! Im being bullied and harassed!!!!!

23. november 2025
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Svar fra Novus Property Solutions

We are really sorry to hear about your poor experience. Please be assured that we take this kind of feedback seriously. In order for us to investigate this matter further, could you email our team on customer.service@novussolutions.co.uk where we can discuss this in more detail.

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