Notes Coffee Roasters Anmeldelser 

I love my Notes Coffee but my Customer Experience has been poor. After being sent the wrong coffee due to a website, technical issue, I then emailed to sort. This was acknowledged within a couple of days with the issue confirmed. I then wrote back to ask how replacements would be sorted together with collection of the wrong coffee. Then nothing. It's not good enough. Order No. #15706

Now sorted with a replacement on the way.

St John’s Wood branch warning ! Ordered 2 coffees was charged £9.40 . After I paid member of staff began a confrontation that he had charged me too much and was questioning what we actually ordered . They carried out a refund for £9.40 then charged me £4.20 . I logged into my bank account to see £9.40 and £4.20 charges but NO refund . Spoke to manager on phone of staff who told me I had to wait 7 days for refund !

I spend a lot of money on St John’s Wood high street coffee shops but never experienced such shoddy service by staff . The staff need replacing they do not understand hospitality and how to converse with customer. For any high street business to charge a customer one charge then decide to refund and recharge a completely different fee to be told “ you have to wait 7 days for a fund is very poor trading standard !”

I would avoid this branch and I will be contacting trading standards and my bank !

Haven't tried the coffee yet but it arrived very promptly and well-packaged.

St John’s Wood branch was poor, toilets were in bad condition, the yoghurt and figs looked unappetising and the service was so slow. No establishment should be charging 12.5 percent service charge for service that slow and lacklustre . £30 for toast Avacado figs and yoghurt? Value has dissipated in London and this is fine example of it. Coffee was also flavourless too.

Great coffee but had over 20 minute wait for 2 coffees at 230 pm Citypoint cafe. A lot of staff but only 2 making coffee, very slowly...

Wonderful coffee and quality we drink in and buy for home Blackwall Beans !

Great coffee and fast delivery

good quality with nice packing.
I would definitely come back and try other coffee beans next time.

Love the signature espresso. Can’t recommend enough. Works well as pre ground espresso in a basic DeLonghi espresso machine.

Delivery is prompt and packaging great.

I have found some of the special editions pre-ground espresso don’t work well in my machine (slightly too much moisture/oils in the bean I suspect). Probably would only get these as whole bean.

Great coffee, fast dispatch, well packaged. Couldn’t ask for more really!

No order confirmation - seems to be a theme.

Then when the coffee rocks up it's roasted a month ago which given then price of the coffee is not acceptable especially at this price.

I ordered a kilo of Colombian decaf. Very happy with the coffee, packaging and delivery. And the nice introductory discount too! Hope Notes comes to Ealing.

Great tasting espresso either in store or when bought online. Perfect grind every time for my E61 machine. Notes is the standard to which I measure all other espresso brands.

Rubbish ,overpriced tiny portions , mushrooms dried up
Don’t waste your money

Bought a gift card for 10 coffees which was delivered to me . Fast delivery . Good packaging . Good value for money

Great coffee, delivered quickly!

Ordered 2 x 1 kg bags but only received one of the two. Have notified Notes who claim to have re-despatched but it has been two weeks and still not received!