Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Møbelprodusent
  2. Hagesenter
  3. Butikk for hagemøbler
  4. Utemøbler

Skrevet av virksomheten

Here at Norfolk Leisure, our passion for outdoor living sees us seek out prestigious and inspiring furniture to bring unique flair to every outdoor space. Over three Decades of Expertise. Curated for the Modern Garden. With over 30 years of deep-rooted knowledge in the UK and Irish markets, we’ve mastered the art of outdoor living. What began in the 1980s as Nick Anderson’s Norfolk workshop has grown into a nationwide leader in garden furniture, and while our roots remain firmly in Norfolk, our horizons have expanded globally. Today, we combine our Norfolk heritage with a global reach, sourcing premium materials across the continents to bring world-class quality to your doorstep. We don’t just supply furniture; we provide our retail partners with the expert insight and confidence they need to inspire the end-consumer with decades of industry expertise. The company represents several high-profile brands in the UK, including LIFE Outdoor Living, OONI, Keter and their own Norfolk Collection and key Royce brand. We’re proud of our very strong social and ethical policies, and work alongside associations such as LOFA to achieve ‘made aware’ accreditation and responsible sourcing certification. Please look out for our FSC® Certified products. FSC® chain of custody licence code: FSC® -C107679. Nick Anderson is the Managing Director and founder of Norfolk Leisure Lifestyle. His journey in the industry began directly after leaving school. In 1985, at the age of 22, he launched his first business, which focused on timber manufacturing. This early experience in the early 1980s, specifically manufacturing rustic garden furniture for pubs, hotels, and garden centers, laid the foundation for his deep understanding of the market. Building on his manufacturing expertise and growing knowledge, Nick launched Norfolk Leisure in June 1997. The company was founded with a clear mission: to curate and supply the highest quality outdoor products. Today, the company operates as a leading trade supplier. Nick has transformed a local operation into a nationwide authority Debbie Waudby joined Norfolk Leisure in 1997, bringing a wealth of commercial expertise to the company. Originally trained as an accountant, Debbie spent her early career in various roles with Marks & Spencer, where she honed her skills in store management, warehousing, IT and nationwide distribution. This background in world-class retail standards proved invaluable as Norfolk Leisure grew from a local supplier into a major national player. Since joining the team, Debbie has worked in every department of the business, giving her an unparalleled understanding of the entire business. Appointed as a Director in 2011, Debbie thrives on the collective effort of the Norfolk Leisure team, balancing product development with the management of long-standing business relationships.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service

I ordered a garden parasol (through the Wayfair website) which is lovely but I couldn’t figure out how to operate the tilt function. I sent an email with my problem and received a very prompt reply which resolved my issue.

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Norfolkleisure

Thank you for your lovely review. We’re so pleased to hear you’re happy with your garden parasol and that the team were able to help you quickly with the tilt function.

It’s great to know your query was resolved promptly and everything is now working as it should.

Thanks again for taking the time to share your feedback, we hope you enjoy your parasol!

Lah Richardson

Customer Service & Parts Team Leader
Norfolk Leisure Lifestyle Ltd

Vurdert til 5 av 5 stjerner

Outstanding customer service

We are absolutely delighted with our LIFE Outdoor garden furniture, the quality is superb. But what really stood out for us was the fantastic customer service we received when choosing our furniture. Sandra was amazing, answering our initial email enquiry and then talking us through the different makes and styles in person at the showroom. She was incredibly responsive and made us feel like VIP customers, even though we suspect she has quite a big job. We can’t recommend her / Norfolk Leisure highly enough, thank you!

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Norfolkleisure

Thank you so much for your wonderful review. We’re absolutely delighted to hear how pleased you are with your LIFE Outdoor garden furniture, it’s great to know the quality has lived up to expectations.

It’s especially lovely to hear your kind words about Sandra. We’re so pleased she was able to guide you through the options and make the whole experience feel so personal and enjoyable. We’ll be sure to pass your feedback on to her, she’ll really appreciate it.

Thank you again for your recommendation and for taking the time to share your experience. We hope you enjoy your furniture for many years to come!

Lah Richardson

Customer Service & Parts Team Leader
Norfolk Leisure Lifestyle Ltd

Vurdert til 5 av 5 stjerner

Spare parts

Had taken down roof slats on a gazebo for winter.
Lost the screws and fittings.
Did not have the booklet.
They emailed booklet so I could order the parts I needed.
All sorted.
Brillant!

13. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Norfolkleisure

Thank you for your great review. We’re really pleased to hear the team were able to help by sending over the booklet so you could easily identify and order the parts you needed.

Glad to know everything is now sorted for you, that’s exactly what we aim for!

Thanks again for taking the time to share your feedback, it’s very much appreciated.

Lah Richardson

Customer Service & Parts Team Leader
Norfolk Leisure Lifestyle Ltd

Vurdert til 5 av 5 stjerner

From initial order to delivery of goods…

From initial order to delivery of goods the service was excellent. Had a problem putting the garden table together but after a call to the service team problem solved. Thank you Amy and Matt!

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Norfolkleisure

Thank you so much for your lovely review. We’re really pleased to hear that you were happy with the service from initial order through to delivery.

It’s great to know that when you needed a hand with assembling your garden table, the team were able to help quickly and get everything sorted for you. We’ll be sure to pass your thanks on to Amy and Matt.

Thanks again for taking the time to share your feedback, it’s very much appreciated!

Lah Richardson

Customer Service & Parts Team Leader
Norfolk Leisure Lifestyle Ltd

Vurdert til 5 av 5 stjerner

Norfolk Leisure Company Ltd truly…

Norfolk Leisure Company Ltd truly impressed us! From start to finish, the experience was fantastic. A huge thank you to the area manager for their efficiency in scheduling our Royce Cube gazebo installation with such a short lead time. And the installation team, Matt and David, were absolutely brilliant – professional, friendly, and did a superb job. The whole process was seamless, and we're thrilled with our new gazebo!

30. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Norfolkleisure

Svar fra Norfolkleisure

Thank you so much for your fantastic review. We’re absolutely delighted to hear how pleased you are with the whole experience from start to finish.

It’s great to know the installation was arranged quickly and smoothly, and that Matt and David did such a brilliant job on the day. We’ll be sure to pass your kind comments on to them and the area manager as well.

We’re so pleased you’re thrilled with your new Royce Cube gazebo, thank you again for your recommendation and for taking the time to share your feedback!

Lah Richardson

Customer Service & Parts Team Leader
Norfolk Leisure Lifestyle Ltd

Dette er Trustpilot

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