I used NI Parcels for a small package from Cyprus to Manchester, UK. The service was great, clear and rapid communication, FedEx service provided and less expensive than the competition. Will definite... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I used NI Parcels to send 7 boxes from NI to England via DPD and everything went smoothly. Collection was towards the end of the specified time window and they were helpful on the phone when I called... Vis mer
Absolutely fantastic service delivered by NI Parcels. Every single member of staff I spoke to was so friendly & helpful. Very competitive rates & kept up to date throughout the process. Could not faul... Vis mer
NI Parcels helped me send a Christmas gift to the USA. I hadn't used them before. I found their online instructions easy to follow. Customs documentation was more difficult but I got there eventually.... Vis mer
Informasjon om virksomheten
Om NI Parcels
Skrevet av virksomheten
Book and Compare Parcel Deliveries Online with NI Parcels. You can send your Parcel to N. Ireland, UK and Worldwide from only £5.99 (+VAT). We offer a specialist Shipping to Northern Ireland service, based in Belfast with phone based customer support. Get a quote now.
NI Parcels Details
Skrevet av virksomheten
- Excellent Customer Service
- We love sending Parcels! When you book with NI Parcels you will receive fantastic support each step of the way. You can compare top couriers to Northern Ireland, and over 200 worldwide. You can track all your parcels online and if you need any help we are only a phone call or email away!
- Delivery Made Easy
- Don’t waste your time waiting at the Post Office or on complex courier websites. Simply get a quote on our website which takes less than 10 seconds and see all the shipping options available, then you can book your shipment all online in 3 easy steps.
- Value For Money
- Don’t pay more than you need to for your Parcel Delivery. Due to the high number of Parcels we send we have unique contracts with major carriers such as ParcelForce and FedEx, this allows us to get the lowest shipping prices which we then pass on to our customers. Our prices are on average 50% cheaper than going to the courier direct. We are also cheaper than sending your Parcels with the Post Office.
Kontaktopplysninger
85a Sydenham Road, BT3 9DJ, Belfast, Storbritannia
- 028 9503 0115
- info@niparcels.com
- niparcels.com
4,8
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very efficient system
Very efficient system. Speedy pick up and delivery and whole process straightforward and easy.
16. januar 2026
Great variety of operators in NI…
Great variety of operators in NI parcels. The company we went with provided a prompt service both for collection and delivery. Will definitely use again.
13. januar 2026
Never collected item….again
Never collected item again. I don’t think DPD actually wants business. Every time I send an item it never gets collected.
I’ll not be using DPD ever again!
13. januar 2026
Svar fra NI Parcels
Hi Jim, thank you for using NI Parcels. We're sorry to hear of any issues you had with a recent collection that you booked with DPD on the 9th of January.
The DPD driver did record a collection attempt at 13:45 on that date and advised that a card was left at the address, We can see you had previous collections that were collected sucessfully with DPD and we are sorry for any confusion in this instance.
We can always rebook collections for you free of charge if you let us know of any issues with a collection as our team are always on hand to assist.
If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.
Reliable and efficient service
13. januar 2026
Excellent service every time.
Used this company several times now. Picked up parcels when they said they would and always delivered on the date given. Very competitive prices too. Would highly recommend.
2. januar 2026
Great and easy to deal with.
16. oktober 2025
Really efficient service start to…fast delivery to US. Great tracking info and safe delivery.
Really efficient service start to finish.
18. desember 2025
Brilliant company
Great experience , parcel delivered on time even with busy Christmas time. Arrived in perfect condition. Highly recommended!
24. desember 2025
I was new to this with an order to…
I was new to this with an order to Ireland which was more convoluted than I expected. Made a mistake, but I was able to get to a guy and he fixed it quick twice. All went well.
7. november 2025
Excellent Service
Having left our Bluetooth speaker in a hotel in Poland whilst on a city break and never having arranged an international parcel collection/delivery before, this website was a great discovery. It selected the cheapest courier, was simple to use and we were reunited with our speaker on the earlier date indicated. Thank you
30. desember 2025
simple to use website
simple to use website, reliable service, fast collection and delivery
23. desember 2025
Very good service parcel arrived on…
Very good service parcel arrived on time well done
19. desember 2025
Really competitive prices and extremely…
Really competitive prices and extremely efficient. Collected from my home and delivered to my sons door in Germany.
A fraction of the price royal mail would charge.
18. desember 2025
Excellent Service
Excellent website, very easy to navigate. Provided options for a variety of carriers and services including links to the websites of whichever carrier you select. Would highly recommend and I will definitely use them in the future
23. desember 2025
Priority next day delivery not moved in ten days
I chose this delivery company primarily due to the reviews here on Trustpilot. I needed an international priority, next-day service, which I was happy to pay extra for (circa £88). Unfortunately, my experience has been very disappointing and adds an element of caution when reading the reviews posted to date.
A parcel sent over two weeks ago on 12/12/25 using this service had been showing as at a known location (so not lost) for more than a week and as of 27/12/25 this "priority - next day delivery" remains undelivered. The same response has been given every day for over a week: “we are powerless to identify the cause and will definitely come back to you tomorrow with an update.” Despite calling every single day, neither the delivery company nor FedEx (which they use to deliver parcels) has been able to explain why the parcel is not moving or when it will progress.
A significant issue appears to stem from the use of a third-party carrier. As FedEx will only communicate directly with their own customer (in this case, NI Parcels), I have been unable to obtain any answers myself and have had to rely entirely on this intermediary. When an intermediary is unable to get clarity or take effective action, the customer is left completely stranded — which highlights the inherent risk of this delivery model.
While the customer service staff I spoke to have been easy to contact and very polite, there has been a consistent inability to provide meaningful information or take ownership of the issue at an early stage. This is particularly frustrating given that the service was expressly sold and paid for as next-day delivery. Needless to say that customers who write positive reviews and return time and time again are those who receive the service they paid for and not those who are forced to spend many hours on the phone every day for over a week, only to face the possibility of having to make a claim against the company for failed service and incurred losses.
I appreciate that delays can happen with international shipments, but the lack of transparency, accountability, and clear communication has made this a very frustrating experience. I do sincerely hope this company reviews its processes with FedEx and improves how situations like this are handled in future.
Naturally I shall update this review if this shipment ever does get delivered to reflect that fact. However due to the extraordinary delay caused - I believe - by the consistent inability to provide meaningful information or take ownership of the issue at an early stage, critical points of this review (should it remain here) have become rather unalterable.
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra NI Parcels
Hi Rick, thank you for your review and for using NI Parcels. We're sorry to hear of any issues you may have had with your recent delivery from Italy to the UK.
The delay on this was due to a clearance delay for the item leaving Italy with their associated customs agency as well as a delay caused by the busy holiday period which was clearly advised to all customer before booking. NI Parcels does make it clear that we are a courier comparison site and that when you obtain a quote, you choose the third party carrier you wish to use.
We are sorry again about this delay as customs are a government agency and can request additional information or hold a shipment pending the clearance process. We can see this was delivered on the 30th of December. If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.
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