NIO Cocktails Anmeldelser 

1 625
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

There’re so many different ready made cocktail brands out there, I’ve tried a lot of them, but Nio is head and shoulders above the rest. Unlike the others these are as though freshly made by a mixolog... Vis mer

Vurdert til 5 av 5 stjerner

I have been a NIO customer since lockdown - the cocktails are consistently delicious and also make brilliant gifts. The customer service is also excellent. Recently I received a box where one of the s... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Initially disappointed, rectified by 2nd delivery. Previously, I’ve had great service from NIO, but after ordering 2 x party boxes on the weekend & received 1 Monday (v quick). Issue is orde... Vis mer

Vurdert til 5 av 5 stjerner

It was my 20 something children who suggested I should buy cocktails for their visit…at my expense of course! Easy to order albeit I hadn’t heard of many of them apart from classics such as Whisky S... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Drikkevaredistributør

Om NIO Cocktails

Skrevet av virksomheten

NIO means - Need Ice Only. Choose from our cocktail menu of over 20 pre-mixed premium cocktails delivered straight to your door. Enjoy the art of quality mixed drinks with award-winning cocktail mixology and inspiration. DISCOVER NIO

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 27 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(1 625)

195 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

2 out of 3 ok ish

The cocktails were great and well received. I ordered 3 sets at the same time, 2 arrived without drama and reasonably promptly, the third didn’t arrive for a further 2 weeks and the box was damaged. A shame. It’s kind of tarnished my experience and put me off any further orders.

11. desember 2024
Vurdert til 1 av 5 stjerner

Truly appalling customer service

Truly appalling customer service. The boxes I ordered for two presents came unlabelled and all three had identical bar codes despite ordering different things for different recipients. Nio instructed me to open the boxes to help them work out what they had sent me, which meant breaking the seals. I explained I could not give them as presents once opened and proceeded in good faith. Now they tell me they will not replace e or refund despite the fact that I have missed both birthdays and have wasted so much time taking and sending them photos and engaging in a lengthy email correspondence (in which they profusely apologised, promised they would sort, and now say they won’t). Be warned!

1. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NIO Cocktails

Hi Katie,

We're sorry to hear that you're unhappy with your experience, and we do appreciate you taking the time to share your feedback.

To clarify, your order was fulfilled correctly, and the cocktail boxes arrived in perfect condition. The items you received matched your order exactly, and no damage was reported. Our team asked for photos to verify this and responded accordingly based on what was shared.

Our cocktail boxes are intentionally designed with minimal branding to make them suitable for gifting. The stickers are made to be carefully peeled back and resealed for situations exactly like yours, where a customer may need to identify the contents without compromising presentation. We understand that in this case once peeled, you felt the boxes were no longer suitable as gifts after opening, but this was a personal decision rather than an error on our part.

As per our policy, we offered the option to return the products for a refund, with the return cost covered by the customer, which is standard practice when there is no fault with the items.

We’re genuinely sorry that this experience didn’t meet your expectations, and your feedback has been passed on to the team for review as we continue working to improve our customer experience.

Vurdert til 5 av 5 stjerner

Well deserved EOW treat

Great selection and always select new ones as a “Friday Night ritual test” 👍

26. september 2025
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Svar fra NIO Cocktails

We're happy to hear that you enjoy our selection and your Friday night ritual! Thank you for sharing your positive experience with us.

Vurdert til 5 av 5 stjerner

Real value for money for premium cocktails

Great reliable products….easy to order and timely delivery

26. september 2025
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Svar fra NIO Cocktails

We're happy to hear that you find our products reliable and easy to order, and that our delivery is timely. Thank you for your positive feedback!

Vurdert til 5 av 5 stjerner

Easy enough purchasing experience..

It was my 20 something children who suggested I should buy cocktails for their visit…at my expense of course!
Easy to order albeit I hadn’t heard of many of them apart from classics such as Whisky Sour and Gin Gimlet. Pretty good communication via email and hey presto a few days later they’re delivered to my doorstep.
Easy to dispense in what is innovative packaging although a pair of scissors is better than trying to tear which never quite went to plan.

24. september 2025
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Svar fra NIO Cocktails

We're happy to hear that ordering was easy and delivery was prompt! We appreciate your feedback regarding the packaging; scissors are indeed helpful. We're glad you and your children enjoyed the cocktails. Thanks for your review!

Vurdert til 5 av 5 stjerner

We really love NIO cocktails

We really love NIO cocktails . They were delivered to our door in prefect shape and they are sophisticated cocktails that our friends love equally .
Simple to pour ( Needs Ice Only ) , they are quick and easy to enjoy !

24. september 2025
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Svar fra NIO Cocktails

We're happy to hear that you and your friends love our sophisticated cocktails and appreciate their convenient delivery and ease of enjoyment. Thank you for sharing your positive experience!

Vurdert til 5 av 5 stjerner

These are definitely 'bar quality' cocktails…

These are definitely 'bar quality' cocktails; wide selection, easy to order, prompt delivery, fair price. Customer service is great too. What more could you ask for?

23. september 2025
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Svar fra NIO Cocktails

We're happy to hear that you enjoyed our wide selection, prompt delivery, and fair prices. It's great to know our cocktails are bar quality and our customer service is helpful. Thanks for your positive feedback!

Vurdert til 1 av 5 stjerner

Nio letterbox gift undelivered twice!

Purchased a box of cocktails as a ‘letterbox gift’ to be delivered to my nephew’s flat. Evri dumped the box on the pavement of the busy street outside the apartment block instead of putting it safely into the letterbox: unsurprisingly the parcel was not received. Nio explained that this is very unusual and I could either have my money back or they would resend. Decided to resend ensuring I clicked on the ‘letterbox delivery’ option on Evri App but the same thing happened again. This time Nio refused to help: no refund no help. So it’s been a complete waste of my time and money and my nephew is still without a gift. Very sad. I will never use this company again.

21. september 2025
Vurdert til 5 av 5 stjerner

Great cocktails

We were given NIO cocktails as a Christmas present last year and enjoyed them so much decided to buy some for a Christmas present this year. Prompt delivery.

21. september 2025
Logoen til NIO Cocktails

Svar fra NIO Cocktails

We're happy to hear that you enjoyed our cocktails so much last year that you decided to share them as a Christmas gift this year! We appreciate your repeat business and are glad you received prompt delivery.

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