Great customer service, quick to answer my questions re the product i was interested in. Fast delivery, the delivery guys unwrapped and put the item together. Very good service.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Discovered a large scratch on our dining room table which looks like it’s had a repair attempt made to it, sent photos within 30days of purchase and have yet to receive a reply months later. will be i... Vis mer
Selskapet har svart
A really beautiful table at a great price. Delivery took a week longer than expected apparently due to the supplier and not Nicholas John. However, delivery were efficient, they put it together quickl... Vis mer
Selskapet har svart
Having initially in previous review I gave this company 0 stars... I may have been abit premature in this, as I have now recieved my item ie malani cushion on the same day as I wrote the review.. I d... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Nicholas John Interiors we provide a range of crystal, glass and mirrored furniture, as well as a variety of home accessories, mirrors and bespoke wall art. We have a fantastic range of statement and home lighting available both in store and online via our website, with free delivery on all lighting. If you are looking for a specific item for you home, simply ask and we can usually source it.
Kontaktopplysninger
71-75 Shelton St, London , WC2H 9JQ, London, Storbritannia
- 0208 7982 559
- sales@nicholasjohninteriors.co.uk
- nicholasjohninteriors.co.uk
4,3
Enestående
61 anmeldelser
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
Great customer service, quick to answer my questions re the product i was interested in.
Fast delivery, the delivery guys unwrapped and put the item together.
Very good service.
17. april 2026
AVOID.....Do not buy from this company
AVOID.....Do not buy from this company. Paid for expensive set of bedroom furniture, first piece arrived damaged. And customer service is terrible. Ask for an update when I will receive another and NO REPLY. So they have my money and won't reply or update on delivery.
1. april 2026
Anmeldelse skrevet uten oppfordring
great service thank you
24. mars 2026
Lovely coffee table!
28. mars 2026
Furniture arrived with prior…
Furniture arrived with prior notification from courier, 2 men, absolutely excellent. Carried the furniture in the house, assembled and took packing away for us. A pleasure to have such a positive experience. Thankyou. Furniture looks lovely in place too.
11. mars 2026
Svar fra Nicholasjohninteriors
Thank you so much for your kind words. It’s really lovely to hear the delivery team looked after everything and made the experience such a positive one. We’re also so glad the furniture looks great in your home — that’s always the best part.
– Team Nicholas John Interiors
Discovered a large scratch on our…
Discovered a large scratch on our dining room table which looks like it’s had a repair attempt made to it, sent photos within 30days of purchase and have yet to receive a reply months later. will be instructing solicitor to resolve as we’ve paid £4k for damaged repaired stock, buyer beware.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nicholasjohninteriors
We’re sorry to read your review and are disappointed to hear that you feel your concern has been ignored, as this is certainly not the experience we aim to provide.
According to our records, the order was delivered and signed for on 18th of December 2025. An email was sent on 24th December raising your concern; however, unfortunately this was not seen by our team at the time as it fell during the Christmas holiday period when our office was closed for a few days and a high volume of emails were received.
The next correspondence we received from you was on 6th March 2026, when you contacted us again and attached your original email from 24th December 2025. As soon as this was received, we responded the same day and immediately raised the matter with our supplier so the issue could be reviewed.
For clarity, our delivery terms ask that any damages are reported within 48 hours of delivery so that issues can be investigated promptly with the delivery team and supplier.
We would also like to note that, prior to receiving your order, you contacted us regarding the price you paid, as the purchase was made before our Black Friday promotion went live. On that occasion, we honoured the sale price and refunded the difference on your full order.
We always aim to support our customers and resolve any concerns fairly. We are currently working with our supplier to review the situation and will continue communicating with you directly to reach a suitable resolution.
Slightly longer delivery time
Slightly longer delivery time, but after I called to chase it was then dispatched and the delivery guys were great. The sideboard itself is beautiful. Many thanks
25. februar 2026
Svar fra Nicholasjohninteriors
Thank you for your feedback. We appreciate your patience, and we're really pleased to hear the sideboard was worth the wait. It's great to know the delivery team took good care of everything and that you're happy with the piece.
– Team Nicholas John Interiors
Beautiful table. Great price.
A really beautiful table at a great price. Delivery took a week longer than expected apparently due to the supplier and not Nicholas John. However, delivery were efficient, they put it together quickly, placed it and promptly took the packaging away which was a bonus. Very pleased!
18. februar 2026
Svar fra Nicholasjohninteriors
Thank you for your lovely review. We're so pleased to hear you’re happy with the table and that the delivery team made the process easy. We really appreciate your patience with the delivery time and hope you enjoy the piece for years to come.
– Team Nicholas John Interiors
Delivery was brilliant
Overall good service!
Had no communication/update re my order but understood there was a 4 week wait. After second email for feedback they came back and chased the delivery company. Arrived a few days after! And the item ordered is stunning!
18. februar 2026
Svar fra Nicholasjohninteriors
Thank you for your feedback. We’re really pleased to hear you’re happy with the item and that the delivery went smoothly in the end. We appreciate your patience and your kind words about the service.
– Team Nicholas John Interiors
Terrible customer service
Terrible customer service. The delivery company they subcontracted to caused damage to my property and then they refused to be accountable despite acknowledging the damage, resulting in me having to now start legal action.
12. januar 2026
Fabulous item and delivery team however…
Fabulous item and delivery team however contact from Nicholas John Interiors is very poor around progress of order. I contacted
them on a number of occasions with no response at all, until literally a few days before delivery was due.
9. januar 2026
Svar fra Nicholasjohninteriors
Thank you for your feedback. We're really pleased to hear you’re happy with the item and the delivery team, but we're genuinely sorry the communication wasn’t up to standard during the process. We truly appreciate you bringing this to our attention and will be reviewing how we can improve this moving forward.
– Team Nicholas John Interiors
Svar fra Nicholasjohninteriors
Thank you for your review! We're so pleased you're happy with the console table and that everything arrived just as expected.
– Team Nicholas John Interiors
Svar fra Nicholasjohninteriors
Thank you! We're really glad to hear you were happy with the service.
– Team Nicholas John Interiors
Svar fra Nicholasjohninteriors
Thank you so much! We're glad our team could assist you on chat and that the delivery experience was just as positive.
– Team Nicholas John Interiors
Great products and customer servicw
22. desember 2025
Svar fra Nicholasjohninteriors
Thank you! We're so pleased to hear you’re happy with both the products and the service — it means a lot to us.
– Team Nicholas John Interiors
The delivery lads were great they…
The delivery lads were great they unpacked my furniture and also took the packaging away
22. desember 2025
Svar fra Nicholasjohninteriors
Thank you for your lovely feedback! We're so pleased to hear the delivery team took good care of everything — it's great to know they made the experience smooth and hassle-free.
– Team Nicholas John Interiors
Coffee table is beautiful
Coffee table is beautiful
Slight miss communication regarding delivery time however when it arrived the delivery was good and the man very helpful
17. desember 2025
Svar fra Nicholasjohninteriors
Thank you for your feedback! We're so glad you love your coffee table and that the delivery went smoothly in the end. We appreciate your patience around the timing and will work on making that part clearer next time.
– Team Nicholas John Interiors
Fantastic delivery, love my new coffee table !
Fantastic delivery. Lovely guys who delivered so friendly , set up my coffee table. And I love my new coffee table it’s exactly what I wanted .
9. desember 2025
Svar fra Nicholasjohninteriors
Thank you so much for your kind words! We're so glad to hear the delivery team took great care of you and that your new coffee table is exactly what you were looking for.
– Team Nicholas John Interiors
Very impressed with delivery only took…
Very impressed with delivery only took a couple of days from ordering. Beautiful bronze hare statue very pleased
9. desember 2025
Svar fra Nicholasjohninteriors
Thank you for your lovely review! We're so pleased your bronze hare statue arrived quickly and that you're happy with it — it's a beautiful piece.
– Team Nicholas John Interiors
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