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We are still in Egypt while writing this review and completely furious about the HORRIBLE experience we had with Nice Tours. A detailed overview below. DO NOT BOOK WITH THEM!

NILE CRUISE
Where to start?
Well, first of all, the worst organization ever met. We only received at 9 PM of the previous day the plan and the schedule for the following day. Moreover, there was no flexibility whatsoever in meeting customer's needs.
- We did not know the name of the boat, where to board, what time, anything.
- We did not receive in advance a more detailed program.
- The second day we had the visit to Edfu temple with a horse carriage as a transportation. Some other guests and us did not feel comfortable with using a horse carriage for ethical reasons and raised our concerns to our guide and asked if it was possible to book a taxi instead, but unfortunately we were answered that it was not possible to change the plans and pick another option, otherwise we would have been excluded from the guided visit. We had no other option and no flexibility at all, so we had to skip the Edfu Temple visit and we think that was really unfair.
- Hot Air Balloon: no details or any draft of schedule was provided until 9 PM of the day before the experience, where we were told that the pick up time would be 3:30 AM. Again, we raised our concerns and requested to postpone the pickup time since we would have had a very intense and tiring day ahead. After trying to deal with this for 2 hours with the WhatsApp line, we had no other choice than cancelling the hot air balloon experience. This was very disappointing as we were never informed that the hot air balloon would be in the middle of the night. Again, very poor organization, no flexibility and no customer care.
- Valley of Kings and West bank: this was probably the peak of our disappointment. We were picked up at the cruise by our guide, who was very pleasant and kind at first, but unfortunately turned out to be really unprofessional. Once arrived at the Valley of Kings, she gave us a quick and superficial overview of the site and disappeared as soon as we entered the first tomb. We had to ask other guides for information about the other tombs because we could not find her anywhere. We finally found her while she was sitting and chatting on her phone at the Café, minding her own business, and we reported to her our disappointment in not having enough information and not having any details about the schedule or meeting point. Also, she tricked us into believing that we could have visited at least 6-7 tombs, but then revealed us that it was possible to only visit 3 of them. On top of that she also requested we would pay her 5€ each for the company for purchasing the access to Tutankhamon's tomb (which was extra), saying that the money was for "The company". Honestly, that seemed pretty strange to us.
- Our Nice Tour shopping bag: this is probably the most unbelievable and upsetting part. At the beginning of the tour, we got on the van with a bag full of gifts for our families back home: magnets, tea bags, spices, incenses and Egyptian treats we bought at the Nubian Village. After being invited at the Nice Tours Café and given 2 yellow shopping bags, we decided to use one of them to carry our gifts. Unfortunately, we left the bag on the van that drove us to our Hotel and realized it just today. Once realized that we forgot the shopping bag on the van, we got in touch with our tour mates, the guys that were on the van with us, and they confirmed that the shopping bag was actually found and the tour guide told them that she would have the bag delivered to us as soon as possible.This didn't happen as we didn't receive any update from anybody from Nice Tours. We also got in touch with Nice Tours in WhatsApp to explain the situation but with no success.

2 hours Safari Quad Experience in Luxor

On the morning of November, 9th we booked the experience for November, 10th at 1:30 PM and we got a message of WhatsApp the night before at around 10:00 PM saying that the experience was cancelled due to unforeseen maintenance of the bikes.

This was the most ridiculous, stressful, upsetting vacation experience of our life and as a result of all these issues, our vacation was significantly disrupted and ruined.

The only positive aspect was the guide Abanoud who was great and supportive the whole time.

Vi havde en fantastisk tur Vi var i mega godt selskab
Meget lærerig tur
Kan kun anbefale at tage på denne tur især med den dygtige guide Ayman

The only good thing car didn't smell of smoke else The worst travel experience I've ever had.was promised a guide who could speak english, he couldn't understand most of what we said, was joking around and didn't have much to say about the place, was more interested in us shopping at his uncle's shop
He toured for about 15 minutes. The other guide was there for 20 minutes and kept insisting to change $. Then at Aswan inspite of mentioning we needed vegan food, they wanted to serve meat. The place wasn't ready. So tired and had to wait 10 minutes to be seated. After the feluca they walked us to the hotel where the car was abd hurried us to take the stuff. In this process forget the mobile cable.
The worst is yet to be shared....
Upon realizing the cable was in the car in 10 mins and informating nice tours we were told by Basma, the car was already in kom ombo (which is 30 minutes away) and they needed $15 to have it returned. When i refused and told them I'll have to complain they said they'll deliver it in aswan in the night.this was 28/09/2024."please wait patiently" were her words.
My friend realized, someone had open her suitcase and taken her emergency funds while the suitcase was in the car.
Basma said she'll do an internal investigation and update when we complained.
Then she leaves a message the driver will deliver in the morning. She always kept saying we are investigating about the money. When we checked in the morning,she said by the time you reach aswan airport you'll get it, then she said cab driver in cairo will hand a new one - they sent a picture of a bad quality cable upon request, which i refused. No update on the money. They promised to take me to the shop next morning to get a new one - never happened. So we told them to have rhe cable sent to cairo .we were supposed to receive it at 2am on 01/10/2024 and the whole day of 1st and 2nd they refused to respond and update. Only question she asked - when are you leaving. She was stalling for us to leave. When one of our friends spoke to her, a but firmly then she finally said they didn't find the money .
The cable never reached us. No response or no answer the calls.

If you use there service, be extra careful of your things, expect minimal tour guide experience. It's definitely not worth the hassle.

Don't expect them to support you in anyway.

We had an amazing trip to Abu Simbel, but, we had a problem arriving to the point of meeting. First of all, we booked the trip from Asuan, they didn’y told us that the point of meeting was outside Elephantine Island (where we were sleeping) and we had the option of point of meeting in that Island so is completely a lie.
We had a horrible experience looking more than 40 minutes the point of meeting and nobody wanted to help. I just thank the driver because was so emphatic and he waited for us, but the tour operator only making excuses and saying we were late because we wanted.

I worked with Elarya of NiceTours and she was very responsive, although one won't the cruise name till the last minute. Egypt is a great place to visit and has amazing historic sites and one can cover it via a river cruise from Aswan to Luxor.
Elarya organized Nile Marquise, which was a good cruise with above average food and entertainment.
stayed here for two nights. However, paying more for the delux River Cruise is a scam. There is NO upgrade as such for the room or any of the services one receives. Stay with basic. 3-4 day river cruise is plenty, which covers Abu Simbel also. Our Luxor guide Ahmed Anwar was the best.

excellent from beginning to end ,elarya was great help ,also our guide jasmine and our driver ,were very knowledgeable .a great day

Un grand merci a Nice tours pour cette magnifique croisière et en particulier a Zeynab qui a été extra!! Très attentive, prévenante, qui m a suivi tout le long de la croisière pour répondre à mes questions et s enquérir de mes visites. En bref, Zeynab est au top!
La croisière est très bien organisée, on visite des sites magnifiques, on mange très bien, le staff est au petit soin, la cabine est super et confortable.
J' ai passé 5 jours magiques!! Je conseille vivement cette expérience.
Et merci encore a Zeynab !!

Thank you Nice Tours for making my Luxor tour a trip to remember. 🥰 Special thanks to Zeinab who really did a good job in making me feel safe especially during my first day. She is very attentive, accommodating, friendly and smart. I appreciate how she stayed with me (virtually) during the entire activity until I was dropped off to my hotel. The transportation was organized very well, and I liked the idea of Quad Biking in sunset. 🌅 It was so nice and relaxing. Thank you for our hardworking Zeinab who organized everything. Really, she’s the best! 🥰🩷

Also, for Monde, who taught me how to ride and operate the quad bike, omg! Thank you very much for your effort and patience. You didn’t stopped until I can drive on my own. Thank you for teaching me well. It was a first time experience for me, but the activity ended like I was a professional one. 😂 Monde was very nice, friendly, and accommodating as well!

Lastly, to Merna, thank you for patiently waiting for me to provide the details you needed for the West and East Banks tour. I really appreciate how you answered my questions very detailed. You are funny as well, especially when you send me those GIFs. Merna is very friendly too! Also, our tour guide, Ahmed Ali, thanks for the detailed temple tour.

Overall, the tours were organized; transportation was provided accordingly; time was maximized; and most importantly, it’s worth every single penny.
Also, thank you for the free solo felucca ride. 🥰 It was so relaxing, and refreshing after a long day.. Thank you Nice Tours. I hope you cherish, treasure, and commend your employees. 🤗 They are really a gem 💎 in your business. I’m looking forward on the days that more tourists will appreciate and experience what you can provide. All the best! 🩷🤍🩷🤍

J'ai beaucoup aimé ce voyage. C'était amusant de faire du chameau à côté des pyramides. C'est vraiment incroyable. La communication était très bonne avec l'entreprise via Marina. C'est une fille vraiment sympa.

كانت رحله رائعه وجميله اريد أن اكررها مره أخرى واخص بالشكر مس مارينا ميلاد على مساعدتها ولطفها معنا

شركة مميزة وموظفين قمة في الاحترام وبالأخص ميس/ مارينا ميلاد كانت لطيفة ساعدتنا جدا

The trip was amazing and very organized . The service and hospitality are excellent . I'd like to thank a lady her name Marina she helped us alot and she was very kind. 🌹

We had a 3 days-2 nights nile cruise trip from Aswan to Luxor. It was very interesting and comfortable. There were many programs in the package we enjoyed very much. For example hot air ballon in Luxor and it was amazing, Edfu, Kom Ombo, and Abu Simbel. The communication with Nice Tours was perfect. My communication assistant Marina Melad was very kind and helpful. We could speak always on WhatsApp that she was available all the time thanks nice tours I strongly recommend this trip

Nice tour got nice employees
Specially Miss Marina
She's really nice,cute and helpful
Thank you nice tour
And thank you Marina 💙

We booked a West and East Bank private tour with hot air balloon ride over the Valley of the Kings. It was a super great and absolutely eventful day.
We had excellent care from Sandra from Nice Tours. Together with her team Samir and George she made the day unforgettable for us.
Our private guide Samir gave us a lot of background information about all the temples, the country and the people - just great. George our driver was very, very attentive and always there when we needed to move on. We never waited. Sandra, Samir and George are a super team and can really be recommended.
Thank you very much for this eventful day and the great care.

Nous avons effectué l'excursion Louxor Visite privée des rives Ouest et Est et montgolfière organisée par Nicetours.
Une incroyable journée très riche en émotions ! L'organisation était parfaite. Sandra de Nicetours nous a donné toutes les informations nécessaires et a même pris des nouvelles à 5 heures du matin pour savoir si nous étions bien dans le bus ! Nous avons fait plusieurs autres tours en Egypte et c'est bien le seul tour où l'organisation était si bien. Concernant la journée elle même c'était vraiment super. Le guide parlant français était un vrai égyptologue passionné qui nous a donné de tres riches informations et a pris grand soin de nous pour que nous profitions au mieux. Nous avons été les premiers de la journée sur un temple c'était fantastique. La montgolfière était grandiose même si un peu touristique,nous étions trop nombreux dessus. Nous avons visité dans la journée tous les principaux monuments de la ville et ça vous le coup.

Sandra was very helpful and professional. I hace a very nice and unforgettable tour thanks to her and Ahmed Bahaa for this wonderful experience. I fully recommend

Very good experience. Nile cruise is wonderful. Also the hot balloon was amazing. The tour was well organised, they picked up super on time from the hotel in Luxor and took us to the hotel in Aswan. Arwa, our point of contact, was really kind, available and helpful. Very good value for price. Really suggested

Going to Egypt privately, without a travel agency, I was looking for a one night Nile Cruise, i.e. to be in Luxor the next evening after moving from Aswan with the visits to Kom Ombo and Edfu temples included in the programme. It is really not easy to find such a short cruise, because all travel agences or travel sites, such as a Tripadvisor, offer the minimum the 3-day cruises. So, this offer, found in Nice Tours, was tailored exactly to my needs (1 night/2 days). The organization was very good, we were picked up from the airport and taken to the hotel, as well as to the boat in Aswan by the agency’s people. Additionally, I was constantly in touch (via whatsapp) with Sandra from Nice Tours, the office maneger who asked if everything was ok and helped in case of any problems. It was really nice especially that my contact with her was limited to the whatsapp messages, and we have never seen each other. The payment for the cruise was done after picking us up from the airport directly to the driver who worked with Sandra (only 10% was paid in advance with paypal). I was a little afraid of such a payment form, but there were no problems and no one cheated on us. Full professionalism and good contact with Sandra, who cares about the customer and hires reliable people (drivers, guides).
My collaboration with Nice Torus was so good, that the day after arriving to Luxor I took a Nice Tour driver to take us for a few hour trip to the Western Bank to visit the Valley of the Kings and other attractions. Of course, the car can also be arranged in the city. There are plenty of drivers offering such a service. The Nice Tours offer was however very good (fair price, good car with A/C, and always nice and polite drivers) so it was really worth it. Good recommendation for the company and the menager Sandra!

I was on 2-nghts/3 days Nile cruise from Aswan to Luxor. Nicetours helped include into the program just those places I was most interested in, including a very impressive additional trip to Abu Simbel from Aswan.
A representative Arwa was on contact almost constantly via whatsapp and phone. Some problems with transportation/route parts joints, when appeared, were solved quickly.
Staying on cruise ship itself was a very pleasant and important part of the tour and left very good memories. And of course the picturesque ancient temples visited in the cruise will be remembered for long. To me it was undoubtfully positive experience.