Next Gen Mobility Anmeldelser 

The buying process was effortless. Took a time for the order but not totally on NGM. Very happy with the commitment and communication.

I am new to the EUC world. I can say the customer service is the type you don't see much anymore. And don't be scared to use the messaging app on the site. It usually is answered within minutes, and they will help you not only on the purchase, but even after you receive the product. This is definitely a company run by a person who wants to share his hobby, and not just to turn a simple buck.

Great prices and fantastic service will definitely be using them again

My Oryx arrived as promised by UPS. Unfortunately, the tail light didn't work. Customer support was superb. They coached me through checking to see if the connector was in the right place and sent me a replacement tail light in case the original was defective. It wasn't. They coached me through taking off the top cover (the YouTube video was really helpful) and I was able to find the floating wire and connect it to the motherboard. I'm subtracting a half a star because I felt like that should have been caught when they changed out the motherboard. However, I thought the customer support was outstanding.

Before I ordered I used the chat function to ask some questions about the Aero vs other wheels. I received very quick replies without pressure to upsell or even buy.

When I decided on a wheel I looked to see if Next Gen was a trusted retailer and saw they had good reviews from others not on the Next Gen site. This was true so I placed the order. We had a bit of a hiccup with Shopify, but again. Quick responses and accurate communication were the norm.

Communication as I waited was great and even when there was a slight delay I was notified.

The wheel arrived and I was able to get it out for about 60mi since Friday evening.

There have been no issues with the wheel, but I trust that if they do arise, I will get a response and help resolving them.

I will definitely consider Next Gen if (or, let's be honest, when) I am looking for another.

great service, very friendly.

Very quick and thorough support. Great customer service.

I had great experience so far they have answered my questions and have been very helpful I do recommend buy from them

Kept me up to date on order delays. Unhappy with UPS delays. Initial delivery date was next day. Then changed to next week! EUC itself is excellent. Packaged well.

Great communication, great service.

Absolutely flawless experience from start to finish. Shipping was surprisingly rapid. Less than seven days from order to my doorstep. Packaging was thorough and protective, received wheel hundred percent unscathed.
I sometimes think the shipping is the real torture test. Outstanding and stellar job! thanks so much Rob and the crew.

Thank you wheel good time, we got one from you and one from ewheels in a different voltage range, we’re planning a Cross state trip of Florida November 8 and sure to make a video about that and include your name with Roger‘s charger in it. @ku4jb_euc FB & @ku4jb TikTok

Next Gen Mobility (Rob) kept me updated on the status of my wheel (Oryx) and was very helpful with any changes or questions I had. Next Gen Mobility took care of a known issue before I got my Oryx. I will definitely recommend anyone to purchase from Next Gen Mobility.

Fast shipping, extremely high quality customer support!

Great dealer with the best wheels and the best prices. Great support for upgrades and replacement parts. I’m already planning my next purchase with NextGen Mobilty. Trouble free service before and after purchase.

Great customer service. Fast shipping!

Rob is rockin! Always quick to answer my questions, super great to work with! Customer satisfaction is all in a day’s work for Nextgen Mobility!

Nextgen has been absolutely great to deal with. I shopped around for a month for my first new EUC and I was so impressed with nextgen that I bought 2 at the same time.

Next gen mobility went above and beyond. The owner Rob was personally available to answer any questions or concerns, which there weren’t many concerns. They swapped my shipping almost instantly upon request to no signature. They also cancelled and swapped my Panther order for an ORYX immediately upon request. Top notch place to buy an EUC!