Can’t fault the customer service - noticed a fault with our head board and emailed about it on Monday, even tho it was delivered months ago a replacement was delivered on Friday! They were also able t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service was great. I made erroneous purchase too early for my delivery time and with no hassle my order was cancelled and I was able to postpone the purchase.
DO NOT USE! Wrong item delivered still waiting on a refund. Told the refund has been issued would take 2 days I am still waiting 14 days on. I had a notification from my Bank yesterday they had issu... Vis mer
Only complaint was there was no body available to speak to if the delivery time inconvenient. Tried to contact the firm Next Divan to alter the time but couldn't. Had to have back up because if they h... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Skrevet av virksomheten
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Kontaktopplysninger
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, Storbritannia
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
4,3
Enestående
420 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 51 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have sent numerous emails and tried…
I have sent numerous emails and tried to call so many times. They have sent me the wrong colour headboard. No one seems to be coming back to me and then when I ring them it’s the delivery company who keep saying it’s nothing to do with them !!!!
15. mars 2026
Svar fra Next Divan
Dear Customer,
We are very sorry to hear about your experience and the frustration caused.
We have emailed you and arranged a replacement headboard to be sent out. Please accept our sincere apologies for any inconvenience caused.
Kind regards,
Next Divan Team
I needed a single bed and next divan had the one I wanted
I needed a single divan bed and next divan had the one I liked. The price was reasonable and included delivery. The bed was packed well and delivered to my apartment. I tracked the delivery and received a phone call from the delivery driver when they were 5 minutes out.
7. mars 2026
Svar fra Next Divan
Dear Customer,
We are sorry to hear you are still waiting for your samples.
We have emailed you regarding this and are currently looking into the matter. Please respond to our email so we can resolve this for you as quickly as possible.
We appreciate your patience and apologise for any inconvenience caused.
Kind regards,
Next Divan Team
4ft 6in divan bed base
I was well impressed with the order I placed on your website Order went very smoothly and got bed delivered on time I finding the bed very comfortable
10. mars 2026
Anmeldelse skrevet uten oppfordring
Quick delivery very efficient goods…
Quick delivery very efficient goods exactly as described, reasonable price
12. mars 2026
Reliable company
Company was very efficient and reliable, product details clear, payment secure, communication good and delivery prompt. Bed itself is a little flimsy, but price reflects that. One of the two clips supplied to fit the two parts of the king size divan base together did not quite slot in firmly, we had to use tools to insert it, and the two parts are prone to movement, but we wanted this bed as an occasional guest bed and it served well.
3. mars 2026
I ordered a single divan bed for my…
I ordered a single divan bed for my son.
It arrived when expected and with great communication from the delivery driver.
So easy to put together, looks great and the mattress is super comfortable. I'll be ordering another for my other son.
19. februar 2026
Very good experience
Very good experience
Delivery with in great time and delivery man very good helping offered me a help to put bed on the place I wanted
Product is good as expected
Everything great no complaints and highly recommend
10. mars 2026
Anti slip more slip and slide.. dangerous
The base clearly says anti slip but the mattress slips and slides like Bambi on ice. Don't ideal - I have had to get double strength velcro to attach. Quite disappointed
28. februar 2026
Svar fra Next Divan
Hi,
We are sorry to hear you’re disappointed with the anti-slip base. This isn’t something we’ve had feedback on before, so we would have really liked the opportunity to look into why your mattress was slipping.
If you had contacted our team at info@nextdivan.co.uk we would have been more than happy to investigate this further and work towards a solution for you. Please do feel free to reach out to us so we can assist.
Kind regards,
Next Divan Customer Service Team
“Super” King
lovely bed , excellent value for money , as headboard included in the price , usually this is costly when buying separate a well made bed
10. februar 2026
Brilliant exactly what I wanted…
Brilliant exactly what I wanted delivery was on time and friendly and professional
23. februar 2026
Great experience
Very pleased with purchase of single divan and mattress. Great price and quality. Communication was easy and prompt. Delivery men were excellent and prompt. Would definitely recommend.
16. februar 2026
They amazing keeps you up dated…
They amazing keeps you up dated delivery was quick and the boys carried all in where I wanted them they was very polite great service will be a returning customer thank you
20. februar 2026
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