The first things I always order clothes was nice. After I ordered set problem is they will putany options as a set, u will pay but after u will reicived not all, and u will pay for it. In the end they... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great quality items with good prices. Very fast delivery from Dubai to Abu Dhabi (truly next day as they stated)! I highly recommend this company based on my experience 👍
Return policy in the uae is archaic and requires you to have some kind of logistics background to be able to return items. There’s also no exchange policy, so you have to return the items (wait for th... Vis mer
Extremely disappointing service. I have raised a return request more than three times over the past month, yet no one has come to collect the items. Despite multiple calls and repeated assurances from... Vis mer
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unfortunately there is no possibility…
Unfortunately there is no possibility to give you 0!
At least hire someone with decent English in customer service not to mention how unfriendly they are.
NEXT.AE DEIRA CITY CENTER BRANCH
NEXT.AE DEIRA CITY CENTER BRANCH
I had a great experience at this store. The products are of excellent quality, and the staff are very friendly and respectful. The manager, in particular, was extremely helpful in assisting me with finding the right size for a gift, and I even buying something for myself. I also noticed how well the staff assisted other customers. Keep up the great work!
Charges for return of damaged goods
Ordered a Panama Hat online.Literally arrived in shreds.Damaged goods returned yet they still have the audacity to charge for utilising their return service
Terrible customer service
It’s not possible to describe my disappointment in Next UAE. I paid for 2000aed worth of clothing with a UK bank card. The payment was rejected (refused because the account address is outside the UAE) The funds have now been held as “Pending” by the merchant for 8 working days (12 real days) and Next refuse to do anything to assist in releasing them back to my account. I spoke to them emailed them and I just receive terrible customer service and a ridiculous response telling me they been “trying” to call me which they obviously have not. I’ve never had funds held like this and it’s really left me in a difficult position as I was purchasing something special for an event. I can’t repurchase and I can’t shop elsewhere.
There is no way to return products
There is no way to return products, they don't show you order reference, return page takes you to third party logistics company that requires return reference which you can't find, their chat customer service is useless and not giving you any way to make a return request.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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