DID NOT GET WHAT I ORDERED/HORRIBLE CUSTOMER SERVICE
I ordered a fold out hassock/dog ramp ($45) for my 100 pound dog to get up into the car. After a month of waiting and asking them where the f was my ramp, what I got was a flat box with components which, when put together, amounted to a 5 inch ramp for a teacup sized dog. After DOZENS, and I mean DOZENS of emails with pictures of 1. what I ordered 2. what I received, they would not simply email me a return mailing label. Instead they asked OVER AND OVER AGAIN to describe the complaint. I need a mailing label to return the damn product.






