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NewMedLtd Anmeldelser 

6
•
TrustScore 4 av 5

4,2

Leverandør av fysioterapiutstyr
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Leverandør av fysioterapiutstyr
  2. Sykehusutstyr
  3. Leverandør av mobilitetsutstyr

Opplysningene stammer fra ulike eksterne kilder

Leaders in PEMF Therapy and Drug Free Pain Relief.

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(6)

0 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Best Customer Service I've ever experienced

The customer service I received from this company has to be some of the best I've ever experienced. I was initially unsure about the technology having heard about it on a podcast so reached out to Newmed for some advice and Grace got back to me very quickly. She sent me a very detailed and helpful email as well as organising a zoom session as well as taking several calls to answer any questions I had. As a result I purchased the equipment and after delivery she was only to happy to help in any set up questions as well as tips to optimise the use of the equipment.
Unfortunately my circumstances changed and again Grace and the team stepped up to help me out.
This level of customer service has to be the gold standard for any company and I would highly recommend anyone to engage with Newmed and Grace and the team to see how they can help you.

10. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

Great team at NewMed Ltd. After having issues with my PEMF mat, NewMed resolved my problem with excellent communication, and exceptional professionality. I would definitely recommend using them as they offer a great service which is very rare these days.

1. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NewMedLtd

Thank you for this review and it means a lot to our family run business. I am glad we could help in the end and get you back up and running and feeling the benefits of PEMF therapy :)

Vurdert til 5 av 5 stjerner

These guys are incredible!

These guys are incredible!
I am a physio and osteopath who has had dealings with NewMed for years. I recommend my clients to them and they are unanimous in their praise for the company. They will NOT sell you something you don't need! They will not recommend something more expensive than your requirements. They are honest and good hearted.
Andy Smith is the founder and CEO and I'm sure is responsible for the incredible ethos of NewMed. (I personally owe him a huge debt of gratitude when he lent me some very expensive equipment when mine was malfunctioning.)
Don't go anywhere else.

10. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NewMedLtd

Thank you for such a lovely review! We have a great team here and its always a lovely feeling to receive feedback like this. NewMed Team :)

Vurdert til 5 av 5 stjerner

Great company for pemf

Super pleased with the bio mag mat
I’ve used pemf for a number of years , this new mat has worked much better for chronic debilitating pain
After just a few days I noticed a difference
Highly recommend for anyone suffering sleep issues and chronic pain, what’s not to love about energising 70 trillion cells in your body every single day ?
Great communication and customer care

4. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra NewMedLtd

Thank you for such a positive review and so amazing to hear your initial feedback on PEMF therapy using your BioMag :)

Vurdert til 5 av 5 stjerner

Have to say found this company very…

Have to say found this company very easy to deal with.Bought a flexpulse in jan a couple of days ago a coil stopped working rang them yesterday and a new one arrived today under guarantee. Thanks..
I know they are a small tight family business and from my dealings they deserve suport.

2. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra NewMedLtd

Thank you for taking the time to leave us a positive review. It means a lot to our business and we strive to continue providing customers with care and a better quality of life through PEMF therapy :)

Vurdert til 2 av 5 stjerner

Biomag

Problems from the start. Cutting out, programmes longer than times in book/instructions. Smouldering from the cable. Took over 9 months for them to take the item for their inspection. Would prefer a refund as item not fit for purpose. Item still with them. We are not talking pence, we are talking thousands of pounds. Customer service is abysmal compared with the price of the goods.

2. april 2021
Anmeldelse skrevet uten oppfordring
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Svar fra NewMedLtd

Dear Patricia, I am very disappointed to see a review like this about our business and I will be running a full investigation to make sure there is a positive resolution for you. PEMF therapy has a positive effect for so many people in pain or discomfort and reviews like these could discourage others from such therapy. Our family run business strive in very high levels of customer service and importing these devices for those in need and I will ensure this situation has a positive outcome for you.

Our database does not completely reflect your comments above as we have offered you a collection of your device at our cost as soon as you reported any issues. We currently have your device which we will get back up and running in a timely manor but as it stands we need to order new parts for it, which were not returned to us from yourself. However, we will order these in at our cost and ensure you are back up and working soon. I will make direct contact with you and have a solution asap.

Dette er Trustpilot

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