Horrible Experience
I would strongly caution anyone considering doing business with New Fashion Jewels.
I placed an order on May 29, 2025, and paid $385.61 for a watch. The company promptly accepted and received my payment, but the watch was never shipped and never delivered.
Over the next two months, I repeatedly contacted the company seeking updates. Instead of resolving the issue, New Fashion Jewels continually stalled, delayed, and provided excuses while failing to fulfill the order. My last contact with the company was on August 17, 2025, and by that point I still had neither the watch I paid for nor a refund.
The most troubling part is that New Fashion Jewels kept my $385.61, never sent the merchandise, and never issued a refund despite having had ample time to correct the situation. Taking a customer's money, failing to deliver the product, and then dragging the matter out for months without resolution is completely unacceptable.
In my experience, dealing with New Fashion Jewels felt like dealing with "gypsies and thieves"—all promises and no delivery. Customers should be extremely cautious before sending this company any money. Based on my experience, I received neither the watch I purchased nor the refund I was owed, only months of delays, frustration, and broken promises.
I cannot recommend New Fashion Jewels to anyone.







