NETDUMA Anmeldelser 106

I will never ever ever buy a NETDUMA router again

I got my hands on the Netduma R3 router, And setting this thing up was no hassle at all. The interface is smooth and easy to navigate. Plus, they keep rolling out updates, which is pretty cool because it feels like it’s only going to get better with time.

One thing I absolutely love is how you can mess with the settings straight from your phone with their app. They shipped it out fast too, and the way it was packed, tells they really care about what they do.

The customer service team is awesome as well. They’re super quick to respond, really friendly, and honestly, they just seem to want to help you out.

It’s not the ultimate router for super complex network setups, but that’s not really a big deal for me. It does exactly what I need, keeps my connection stable and my ping low while gaming, which is perfect.

Overall, the Netduma R3 is solid. It does what it’s supposed to do without making things complicated. Plus, the support from the team makes it even better. Definitely a good buy if you’re into gaming and want something reliable without needing a degree in network engineering to use it.

Me gusta la opción del geofilter, wifi 6 y el darle prioridad a ciertas actividades

Great product, quick shipping and decent support. A little complex to get the best out of it, but otherwise I’m pleased!

Was on the fence about buying this but the features are great and the customer support was responsive and they were there to guide me.

I love the R3 router! It definitely improves my game! Thanks Netduma team!

Top-notch, as usual!

So far so gd in my 1st week
Only time we tell

My ping optimizer doesn't work and my latency is higher then it was before I started using your product...it went from 20 ms on average to 28-35ms

The R3 router has been really good. The range on it is a lot better than the R2 from my experience. The only thing is when devices like my TV is hooked up to 5G wifi or 2.4 wifi. My screen mirror does not work. I would have to have my other device on the opposite wifi. So if the tv was on 5G my phone would have to be on 2.4 to screen mirror. Same with printer. For my computer to connect. I would have to have my computer hooked up to the opposite wifi then the printer. Annoying, hope it gets fixed soon.

First gaming router I ever owned and it is a wonderful router.

Enjoying the R3 so far. I do wish it had a faster connection. I get 1400 download240 upload speeds with xfinity now using r3 I get 900 download 240 upload. Should I be losing that much speed? Why not put faster port on R3? Seems to limited. Otherwise it’s nice to find servers etc.

I recently purchased the Netduma R3 router, and it has been an absolute disaster from the start. I've been a loyal Netduma customer, having owned previous models, but the R3 has shattered any positive expectations I had for the brand.

Let's start with the fundamental issues. The product was advertised with a hybrid VPN feature, which turned out to be nothing more than an illusion. Despite reassurances that the router was undergoing firmware updates, it has become evident that it was prematurely released with features still in the development phase. I essentially paid a premium to be a beta tester for Netduma's unfinished product.

The GUI software is a labyrinth of dysfunctionality. Key aspects do not work as described, and promises made during the purchase have proven to be empty. The hybrid VPN, a major selling point, is non-existent, leaving me to wonder if the advertising was a deliberate attempt to mislead customers.

As someone who has patiently supported Netduma through various product releases, the R3 has left me utterly disappointed. The customer service response to my concerns has been dismissive, stating that I've gone beyond the return policy period. Apparently, being a loyal customer doesn't warrant any consideration for the defective product they've sold.

The 14-day return policy seems more like a trap than a guarantee of customer satisfaction. If you're considering purchasing the Netduma R3, I strongly advise against it. Save yourself the frustration, disappointment, and the feeling of being scammed. This product is not ready for release, and Netduma's handling of the situation reflects poorly on their commitment to customer loyalty.

In summary, the Netduma R3 router has been a nightmare of epic proportions. I regret every penny spent on this product and would caution anyone against making the same mistake. It's a shame to see a once-reliable brand fall so far from grace.

Additionally, considering the open-source nature of its base product (OpenWrt) and features like Geo Filter being essentially a glorified BanIP, among other aspects such as QoS and firewall rules, it's worth noting that while NetDuma simplifies these features in their graphic user interface, fundamentally, it's a fancy OpenWrt router. NetDuma should remember its origins and avoid getting too big-headed, believing its own hype and engaging in false advertising.

I have the XR500 and it's garbage.

The geolocate rarely works. iIt makes absolutely no difference between a game using netduma and one hooked directly to the internet.

People that "claim" the product works well on their forums also have topics where they have nothing but issues with it.

The "claim" is that it works well when it's set up, but even walking through what the developers say to do makes no difference.

Half the time it doesn't work, and the other half when it's "workkng" the games are the same had you not used it.

They also have hidden issues that do unexpected things to hinder your performance. I had an issue where my NAT suddenly went to strict. It was a glitch that I finally found how to correct it on a random page.

The geolocate might work one time, then it restricts your access to the internet and won't find any games for no obvious reason.

I made a post about geolocate and said in the opening post that 1) it wasn't working at all either by the location (the circle) or by latency, 2) and said I was on the Xbox. I explained that the geolocate was often finding games well outside my area.

I received a reply that I didn't give enough information and a question if I meant that the game was only finding games outside the geolocate.

I was extremely clear about the issue. But apparently something not workkng at all isn't enough information. They also claimed that I wasn't finding games because it was an old game and didn't have many servers.

First, the game was strictly peer to peer, and I was finding 40 plus games, it just wasn't restricting the area as geolocate should.

My "help" told me to do things one way if I was on a PC (which I clearly said I was on Xbox) OR to set it to Playstation. Which makes no sense.

At least half the features never seem to work or aren't for your specific router, though it's not told to you.

Speed test? Doesn't work.
Ping test? Doesn't work.
QoS? Works fine.
Geolocate? Rarely works.
The app? Works half the time.
Game optinzerr? Doesn't work and doesn't include CoD.
Finding servers? Rarely works.

Avoid this garbage product.

Terrible, first I paid for next day and it took 3 days. Then I got it home and it was already open. It looked like a return. I emailed Fraser and got nothing back. I only bought it for COD and the ping cod servers doesn’t work, it’s a complete mess I want a refund

Does exactly what it says on the tin, geo-filters servers and stops SBMM trying to put you in a lobby with a high ping... QOS works brilliantly, i have owned this for 2 years and as long as you keep the Firmware up-to date its a brilliant piece of kit - Wifi is strong throughout my house... just remember to factory reset it before you update the firmware, Forum support is fast and not judgmental

I have the old router and yes I know it is old but I mean come on; certain parts of the UI failing to load forcing a reboot, WiFi crashes constantly, entire system can crash when attempting to change (or save) a setting in the UI, random error messages when trying to configure something, traffic controller blocking devices outside the designated time frames Absolute awful! I would say the only real advantage is being able to connect to NA CoD servers from UK using the Geofilter (essentially replacing a VPN), otherwise a PfSense would be your best friend here!
Really isn't gonna be long until I invest in a new router that doesn't run 'DumaOS'
Oh and another thing is that I do not get a confirmation email when trying to sign up to an account (tried 2 emails) making it impossible to speak to someone over. Absolute joke!

Don't buy it. It's complete and utter grabage.

It delivers non of the promises, the UI (while looking nice a first glance) is useless trash, they have clearly just put stuff in for the sake of putting stuff in with no thought as to have the users will actually use it

Wifi is the worst you'll ever experience and it's bugs out constantly

Hola un trato inmejorable en atención y aun mas rapido en el remplazo gracias por estar siempre disponibles

Well for starters your router is AWESOME...until it's not. After I finally received it...well past the expected ship date I originally was given it worked great. It does everything it advertises, but after only a few months the dumaos was hit or miss if it would even work that day. A little while after that the wifi began to need reset daily because it would have no internet even though hardwired was good. A couple weeks after that and the wifi had failed to even show up. One day i would have 5g the next i would have 2.4g seemed to never have both at the same time. Multiple factory resets over the course of the few month I had it and firmware was kept up to date...not that there was any updates after the 1st month. Wifi completely failed so I bit the bullet and moved back to a well know brand that hasn't skipped a beat.. It may have cost me more but at least I know I can count on it working. Do yourself a favor, buy something else, plenty of other routers that have the same capabilities from brands you can trust.