This company doesn’t have good product support. I bought the R3 and have some problems with the core features like Ping Optimizer which doesn’t work (among other things). They released a beta firmware... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
⭐⭐⭐⭐⭐ Outstanding support and customer service! I would like to express how impressed I am with Netduma’s support. Even though my device was out of warranty, I was trea... Vis mer
I liked the Adblock feature very much, it works across all devices and its not strict it just blocks anounying ads. Also how easy DumaOS to use is impressive. You can use it with no experience a... Vis mer
Selskapet har svart
I recently got a Netduma R3 and it is absolutely incredible. Absurdly easy setup and I'm getting 20-30% better performance on hardwired download speeds. It has a built in adblocker, it looks like a sp... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The only Gaming Router in the world that will fix lag. Get the best connection possible with the greatest Gaming features on the planet. Unleash the full potential of your home network with the Netduma R3 gaming router. Designed for gamers, streamers, and power users, the R3 harnesses cutting-edge technology to eliminate lag and deliver flawless performance on all your devices. With advanced features like Geo-Filter 2.0 and Ping Optimiser, enjoy lightning-fast, low-latency gaming and buffer-free streaming. Plus, its intuitive interface gives you complete control of your network with ease. Get ready to dominate online. Join the R3volution.
Kontaktopplysninger
9 Journey Campus, The Quad, CB3 0AX, Cambridge, Storbritannia
- netduma@netduma.com
- netduma.com
3,8
Bra
106 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic router and reps
The customer service representatives are fantastic. They go out of their way to troubleshoot any issues a person might have. The router and DumaOS are fantastic. The product does exactly what it is advertised to do.
21. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers when needed.
Best regards,
Netduma Team
Great router
Great router. They have recently been on top of their game with updates which helps a lot if you go to their forums. The staff is very cooperative to answer any of your questions. This game router has really made a difference thanks to all the staff.
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers when needed.
Best regards,
Netduma Team
The best gaming router there is
From the online order to receiving product and using it was a piece of cake. Everything was good and if encountered a problem you get istantly helped by an employee trough the forums. I don't have any complaints at all and work just the way it needs to.
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers when needed.
Best regards,
Netduma Team
I love the netduma r3
I love the netduma r3, I've used their routers since the original.
There always working hard to solve issues that crop up.
I'm very happy.
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Stephen, it's great to hear you're getting the most out of your Netduma R3 gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers when needed.
Best regards,
Netduma Team
Best Gaming Router on the Market
Ist the best Gaming Router in my Opinon. The Menu ist clean, the Hardware looks nice and the Performance is great. And then there ist the Geo Filter. This on is so Hot. No more laggy Servers and my Ping in Call of Duty is never higher than 24ms.
Thank You Netduma for this great piece of Technic
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Tommy, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers when needed.
Best regards,
Netduma Team
Life-changingly Good
I recently got a Netduma R3 and it is absolutely incredible. Absurdly easy setup and I'm getting 20-30% better performance on hardwired download speeds. It has a built in adblocker, it looks like a spaceship, and the GeoFilter feature blocks servers that are too far away from you which makes a huge difference in all the online games I've tried so far. 11/10 product. The forums and availability of their support technicians seem really good too, but I haven't had any issues yet. Never going back to Linksys.
5. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi DoctorWock, it's great to hear you're getting the most out of your Netduma R3 gaming router! 20-30% better performance on download speeds is a fantastic result!
We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers when needed.
Best regards,
Netduma Team
Impressive Netduma R3 Router
Having used the Netduma R3 now for a few months it has been reliable and the connection has been stable to the Internet.
Impressed with the features for a gaming wifi 6 router and a normal home router.
It's great to see that the company is constantly updating the firmware to add new features and fix bugs.
16. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi , it's great to hear you're getting the most out of your Netduma R3 gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers.
Best regards,
Netduma Team
A lot of features for a very good price.
7. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi , it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers.
Best regards,
Netduma Team
Still a WIP, but it is doing great things outside of the box nonetheless
NETDUMA has come a very long way. They have innovated the gaming landscape when it comes to your home internet. Make gaming sustainably stable, enjoyable, and nifty tools that provide you great ways to eliminate bad connections, bad servers, and restrict being connected outside your home radius.
28. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Emmanuel, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback.
We're constantly working on improving our firmware and are always available to support our customers.
We hope you continue to enjoy everything the Netduma has to offer.
Best regards,
Netduma Team
Producto en modo de prueba.
Anteriormente contaba con otra marca de router, al principio parecía todo bien, pero se fue rezagando en actualizaciones y en correcciones de errores que con el paso del tiempo fue molesto. Al ver comentarios de esta marca en específico, me decido en adquirir su router con el modelo más reciente. Por el momento todo bien, y se que con el paso del tiempos se irá mejorando aún más, pero si es bueno escuchar a la gente en quejas y sugerencias para poder mejorar aún más el producto, ya que el cliente siempre será la prioridad ante todo.
25. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Arturo, it's great to hear you're getting the most out of your Netduma R3 gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers.
Best regards,
Netduma Team
If you have major lag in online games… this is a router for you!
I was having issues with not being able to game properly due to excessive lag and always getting servers far away. As soon as I bought this router, I now get European games! Their routers are so easy to set up! Just plug it all in and scan the QR code. I would recommend getting the mobile app too as you can manage your network with ease. I will be honest that this is not going to give you all the features that you’d expect from a Netgear, ASUS’s or a TP-Link, but what you do get is a system that is more than capable in providing you a seamless online gaming experience.
I’ve had issues with the software on this router and the forum and customer service has been fantastic. Everyone is always so helpful and incredibly knowledgeable about the product. I will be buying the R4 (please do it!) and recommend Netduma to all my friends and family.
24. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi James, it's great to hear you're getting the most out of your Netduma R3 gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers.
Best regards,
Netduma Team
been a customer since 2014
ive had a neduma router since the beginning the r1,r2 and now the latest r3 and when i first got one years ago i barely had 5mb speeds and terrible latency and it helped greatly by stabalising the internet traffic and even prioritising your gaming traffic, once your broadband is set up optimally if you are still having problems then its likely the fault of the servers you are playing on and with the neduma you are able to block those servers so you dont play on them again, it can be frustrating to set up and you do need to some knowledge of what you are doing but the forum is full of people ready to help you set it up
8. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Darren,
Thank you for being a loyal customer since the beginning.
It's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers.
Best regards,
Netduma Team
Great router Netduma R3
Great router for gaming and makes your ping more stable besides the new features like Geo-Filter for choosing specific areas or Steady Ping.
But I wish they improve the router stability and the range of the WiFi signal.
Also, the Ping optimizer is not
available in the Middle East, Saudi Arabia to be specific.
13. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi, thanks for your feedback. We are constantly working on new firmwares for the R3, and stability is increasing over time. We are aware that some users are having issues with their Wi-Fi signal, and are planning more updates to address this.
Regarding your Ping Optimiser problem, this is something I will forward to the developers as I don't believe we are aware of this bug, thank you for your report.
Please reach us via email at netduma@netduma.com or on X (Twitter) @netduma.
We will be more than happy to investigate your reported issues and provide assistance.
Netduma Customer Support Team
The overall experience
The overall experience I would say it's between 4 to 5 stars. It would be 5 if speed test within router settings worked and if you want a game that is not supported to get listed it takes forever ( 6 months as of now and still waiting in my case ) other than that it's a lovely device that works as intended
9. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Anastasios,
Thank you for your review! Sorry to hear that speed test wasn't working on the router, in our testing it's worked consistently, please reach out to support so we can diagnose the issue.
When it comes to supporting new games, we have developed tools to help us react more quickly to game releases. Upcoming features will allow games to be supported more quickly than ever before, and we're constantly working on our database to support as many games and applications as possible.
Unfortunately there are some games that prove to be more of a challenge than others, and these can take longer to support. Sometimes we have to expand our system to take new variables into account. As time goes on, we will be able support more and more types of games, and the speed and effectiveness of our tools will improve. Rest assured that we take all game suggestions very seriously, and we're constantly working on expanding our support.
Netduma Team
The best router out there
Excellent router, upgraded from the R2. I'm glad to see all the issues I had with the R2 are not present in the R3.
Haven't had a single issue since purchasing back in December 2023.
1. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Andrew, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're always there if you need us for support!
Best regards,
Netduma Team
Great product
It's a great product I have owned since the first R1 version and great job to all those people involved. Keep up the great service and support.
6. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hey, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for being a loyal customer since the beginning. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers.
Best regards,
Netduma Team
The best gaming router out there
I had all the netduma routers from the first one to the R3. The R3 is really solid router with super features made for gamers. By far the best gaming router you can find out there. I recommend the Netduma R3 to every gamers that want full control of their internet connection and matchmacking.
21. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Fabrizio,
It's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're always there if you need us for support!
Best regards,
Netduma Team
The r3 is amazing!
The r3 has a app you can control your router even get updates for the the firmware and the rgb lights are cool simple and easy.
31. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi JP, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're constantly working on improving our firmware and are always available to support our customers.
Best regards,
Netduma Team
something every online gamer should have
it does exactly what it promises initially I had the r1 where I was completely satisfied of course times have changed the internet lines were upgraded and an upgrade had to be done which without a second thought was the r3
16. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Pekiaridis, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're always there if you need us for support!
Best regards,
Netduma Team
My experience has been brilliant
My experience has been brilliant, my R3 has very much solved our lag issues, when both my brother and I are playing online (be it together on warzone, or when we play by ourselves). I have only one design critique of the R3, which was a 2.5Gbe WAN port, but even then, I only have one device that can take advantage of faster than gigabit speeds; so this is a non-issue, so much so, a thought for potential consideration on a future R4.
Thank you guys for the hard and constant work on the R3, and looking forward to what netduma has for us in the coming and bright future 😊😊
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra NETDUMA
Hi Tarandeep,
It's great to hear you're getting the most out of your Netduma R3 gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.
We're always there if you need us for support!
Best regards,
Netduma Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.