Nav Anmeldelser 

Well to be honest as a first time customer so far NAV have been a life changer and the customer service and help is what will keep me here!💯💯💯

The young lady I spoke with was very knowledgeable on the subject and helped me to understand exactly what was going on.

The service was professional and patience of the assistant was awesome.

As a NAV member, I would say the financial tools don’t seem to work as efficient as I had hoped. It seems as though I’ve been paying for the trade line for over a year now and have yet to see much progress on my Paydex score. I originally had two trade lines. Then one day one of them fell off from NAV. I have no idea why but my paydex has yet to improve. I really have not seen much use out of NAV as a consumer to be honest.

Helpful
Efficient
Knowledgeable

Taylor was attentive and responsive while maintaining a positive disposition. Even went above and beyond to provide me with additional resources.

Great premise, horrid follow through. Wasted my time and money. After about 6 quarters, (January 2022 to May 2023) NAV was unable to assist in securing either a credit line or a business credit card. Amplified the issue by providing constant reminders of my failure by sending emails about my personal credit score.

The representative was amazing!
But the Nav system is a disaster!
Could you imagine paying $50 a month and every week I have to call bc my account fell off. They archive the account but still charge.
Last year the same thing.
Shop around.

Excellent service, knowledgeable customer service, rep was basically able to respond to my inquiries without much hesitation.

Patience with your clients with handling the paperwork

Horrific. When I went to first sign up they asked for my company documents.I uploaded several different documents multiple times. Bottom line is they never got me a line of credit but charged me the entire time. I contacted customer service multiple times but you can never talk to anyone you just get an emailed response. I’m not sure how things were early on but now it seems like it’s all ai. I never used any of their services and they kept charging me. When I asked for a refund it was a stern No. Never have I ever encountered such a predatory company that lacks to do perform on the first step but charges you, and then does not refund you once the error has been explained. I’m seriously looking at starting a class action lawsuit against the company. Anyone else who experiences this please contact me. I don’t think it’s fair for company’s to take money without an equal share of value in return, or any value in this case. I need to set up a separate email for this and will be back to post it.

She went above and beyond to resolve my issue quickly!

Employees that believe in creating/ maintaining an excellent customer experience

Aaron was extremely patient and helpful with my issue.

Chad was very knowledgeable and patient. I had a lot of questions and he answered them all.

we do business with integrity here at parrelli and i think nav has some too! merry christmas!

I'm a new business owner and didn't have a spec of business credit. A couple months as a Nav member and now i have business credit to show the legitimacy of my business. One of the most important tool i have, at this moment, is Nav Prime. It makes the beginning of my journey a bit easier.

Very professional and knowledgeable and helpful

Today I dealt with a representative by the name of Chad wow so amazing so informative so helpful thank you so much, Chad